Bobby Rahal Honda Reviews

Greg was fantastic. Everyone treated me very well and I would definitely buy a car from them again. I would highly recommend anyone to go here and get themselves a new car!

Both my husband and I purchased vehicles from Bobby Rahal. We love both of our Hondas, even after almost 10 years! We return to Rahal for our yearly service and inspection. The staff is always very friendly and incredibly efficient. I trust them to honest with what is wrong with our vehicles and to be reasonable with their pricing. We've also used their detailing service for our interiors and head lights. The cars always look great when we get them back! We plan on driving our Hondas for many years because they are such great quality, but when we need to purchase new cars, we will not hesitate to go to Bobby Rahal!

Generally speaking, the staff at this dealership and other BR dealerships are friendly. However, you can count on being ripped off consistently. This review is for well-educated car buyers.

I'll start with a couple first-hand experiences with them. A salesman by the name of Herb once explained to me that "I had no equity in my car" and therefore I was to roll the entire balance of my vehicle onto the used car I was considering at their lot. As a sensible and educated car buyer, I naturally followed up with, "wouldn't I just roll over the negative equity?" Herb proceeded to repeat himself until I requested to confirm his theory with a manager. We walked into the manager's office together and obviously confirmed that Herb was an idiot.

Another delightful experience, my wife took her Saab 9-3 convertible in for trade on a used vehicle she was interested in. Her Saab 9-3 was no gem but it consistently received offers of $1,500 to 2,500 on trade which is pretty standard for a solid running convertible with approximately 100K miles. Note that they were doing approximately $2,000 at Manheim auction in that condition at the time. So we had her car appraised and our good friends at Bobby Rahal offered us a whopping $400. The reasoning behind this offer was written on the appraisal sheet. We found "interior faded, paint faded, low tire tread, TOP DOESN'T WORK!!!" written down in pen. I looked at the saleman and measured the tire tread in front of him (which was approximately 50% life remaining) and then proceeded to put the top down and then back up without any issues. He offered to have a sit-down with the appraiser and we obviously declined and took our business elsewhere. By the way, that Saab traded in for $2,500 at Lancaster County Motors on an aggressively priced Scion XD.

To sum it up, they will offer you nothing on your trade-in and rarely negotiate the price of the cars that they sell. The service group is friendly but the prices are insanely high. Lastly, the sales staff can be friendly/knowledgeable or downright rude/incompetent.

I would avoid these dealerships at all costs.

Quick, personal attention, reasonable prices, and a car wash!

We were very pleased with all of the help Brian H provided us when purchasing our Certified Honda!

Corey did a fantastic job at making sure I was taken care of. I came in with a car in mind and he made sure that I left satisfied with the keys in hand. I highly recommend Bobby Rahal Honda to anyone looking for a new vehicle!

They are very professional and keep you updated on everything.

Service is absolutely quick & wonderful. Thanks so much for a great business!!

I recently purchased my 2009 Honda Pilot EX-L from Bobby Rahal Honda. I researched the prices of local Honda dealerships and wasn't really surprised when the prices at Bobby Rahal Honda were much better than at the other dealerships around the area. I went in, test drove the vehicle without any hassle, was given an outstanding price, and the rest was a breeze from there. Thank you for an amazing vehicle, i highly recommend this dealership!

As usual all.of the folks at Rahal Honda were the best. From the sales team to the delivery people to the sales manager everyone was friendly and professional. They really do follow the axiom that the customer comes first. I highly recommend them to anyone looking for a new or used vehicle.

My new car purchase experience was great from start to finish. The Bobby Rahal employees were all so friendly and helpful. Travis and Tim both went above and beyond. Adam was very efficient with the financial paperwork. All in all a great experience and I highly recommend going to Bobby Rahal Honda!!

Sales attendants are very qualified and knowledgeable. Not pushy. Have purchased from them in the past and will in the future.

Didn't feel a great amount of pressure. The car buying experience was top notch. I allowed everything to progress of a few days and I couldn't be happier with my purchase. Good deals equal loyal customers.

Adam Guelcher was who I worked with and he was incredible. He was extremely patient and intent on finding me the right car. He was also enthusiastic and not pushy. I would highly recommend him and Bobby Rahal Honda.

Brittany and Cody did a great job making sure I got the best deal imaginable. Fourth car we have bought from Bobby Rahal Honda and we always have a good experience.

With being our first time buying from Rahal, we truly couldn t be any more happy with our entire purchasing experience than we are. Chris Lindquist in Sales was very knowledgeable, friendly, and completely no-pressure. We definitely recommend giving Chris a call for any of your car sales needs. We also worked with Matt Cole, the General Sales Manager, who treated us like we were lifelong friends. We really appreciated his demeanor and professionalism! Next we worked with Eric Saborsky in Finance and we were wowed by his knowledge and how easy he made the entire process for us. Lastly, since our new car was getting some additional parts added on, Shaun Stanbaugh in the Service Department hooked us up with an Accord to drive until our 2020 Accord Hybrid was ready for pick up. We highly recommend the team at Rahal for all of your car buying and servicing needs; they are the real deal!

Ok the least you can do when you get a vacuum and car wash is move the kids booster seats to vacuum under and around! It's not that hard. Also use better drying rags! Definitely not worth 15 bucks!

I wish I could rate this with zero stars. Honest and friendly up front, shady and malevolent on the back end.

Super friendly and helpful staff! Zach was great at helping everything move quickly and smoothly. I love my new car!

Great service! My service advisor, April, was helpful, informative, and wonderful. The work was done in the time estimated and the cost estimate was spot on. I waited while the work was completed and the experience was very good overall.

Great experience for my wife and I leasing a vehicle for the first time. John was very helpful and made the process very easy. Highly recommend working with JRod and the team at Bobby Rahal Honda.

I bought my car from them in early 2010 after getting rear-ended on the highway. The car I wanted wasn't on their lot so they had to bring it from another dealer and it took long enough that the insurance rental I was driving ran out. They gave me a loaner, so that was good.

Service through most of 2011 was fairly good, but in the last 2 years I've had a number of annoying problems with them.

1. One time I dropped the car off at 7:00 AM for routine maintenance and by 5:00 PM it was still wasn't done and I still had to wait for more than 30 minutes

2. One brake pad wore almost completely down in 22k miles while the other 3 wore normally and they just wrote it off as "something that happens" which wound up costing me $250

3. Their car wash ripped the insignia off the trunk and scratched up the back of the car with it. They didn't argue at all and had it repaired and gave me a loaner, but it was still irritating

4. Every single time I take the car there and they do anything with the tires or wheels it comes back unbalanced.

5. They acted like they had never heard of the concept of undersizing wheels for snow tires and I wound up taking it to another shop. The other shop also did the actual work much cheaper (although they messed up the TPMS sensor at first and I had to take it back)

I wouldn't say I wouldn't buy a car from them, but my experience over time has taken me from considering to be my preferred dealer to putting them in a position of no preference over any other dealer (it certainly doesn't help that the car itself hasn't exactly shown any of this legendary Honda reliability as it's been pretty much average with every other car I ever owned on that front).

Now I understand why I have only heard great things about Bobby Rahal! I have always been a Nissan girl. The awesome team at Rahal put up with my craziness and worked with me after a deer totalled my car. I never felt pressured and they worked with me to get me into an awesome Honda HRV! Thanx to the whole team! Extra thanks to Adam for helping me through the finances and crunching all types of number combinations! And Brian Hurley ...what a great guy! Personable and patient! Pretty sure you all are stuck with me for life!

I would never purchase a car at Bobby Rahal Honda. They have the worst customer service ever! The first guy I spoked to lied to me about who he was, when I was looking for a specific person. He stated he was the person I was looking for, which I found out later he was not. The second person I spoke with changed a car price to a higher price, when I saw the car, priced at $18,716. When I showed interest, his manager decided to increase the price to $19,016. Clearly they are horrible sales reps and don't care about their customers. I wanted to give them a second chance after the first incident, but after this happen again, I will never give them my business!

I had better customer service at Bobby Rahal Toyota, Faulkner Honda , and freedom Toyota. Not only did they show interest in me and tried to help me find the best car. They followed up with me through my email as well as a phone calls. No one from Booby Rahal Honda did that for me.

I have never been so frustrated and angry looking for a car. I will no longer be doing any business with Bobby Rahal Honda. I will be going to Faulkner Honda.

Very consumer oriented. Makes car buying so easy

I can t say enough good things about the experience we had buying a Honda Pilot from Chris Lindquist at Bobby Rahal Honda. He was extremely knowledgeable about the car and its features, made us feel at ease throughout the process, and offered us a very good deal. The entire team was first rate. Thanks for a great car buying experience!

Britany was amazing. She knew the Odyssy inside and out. And she came in on her day off to get the deal done. One of the best salespeople I have ever met. Thanks Britany!!!!!

I really like the waiting area..there's quite a few waiting rooms to pick from, even a long wall of chairs, spaced apart so you can sit with your PC. I didn't have to wait long for what all they had to do and they always clean my car for me ,I think they do a great job!

Knowledgeable personnel provide prompt and complete service. I wouldn't go anywhere else.

Shout out to John from the parts department. He went above and beyond to help install windshield wiper replacement blades on my daughters 2006 Civic.

I took my 2012 CRV that I purchased from them new because the check engine light came on and was getting terrible gas mileage. They provided a free loaner and called within a half hour to inform me my timing belt was stretched and needed replaced. They contacted Honda for me and requested help since I had taken it there on schedule for every service and the car was only 5 years old. They called at 8 am the following day to inform me my car was ready for pick up and Honda had covered 75% of the bill. Ryan Lomago was my advisor and I commend him for doing a superior job.

They are excellent at what they do here at the dealership! Very fast, friendly and efficient! My wife and I bought a car and were in and out the door in under 2 hours! Last car buying experience at another dealership took over 4 hours! We will definitely be back for any future car needs!

Wonderful experience in doing business with Bobby Rahal Honda. Brittany and Eric made the overall process looks pretty smooth.

Drop off of a car for recall service when it has already been scheduled and setup before I show up, takes way too long.

I just bought a Honda Pilot at Bobby Rahal. Bill Mansell made our buying experience flawless. He was knowledgeable, personable, and made my wife and I completely comfortable. I would recommend Bobby Rahal Honda to everyone, and highly recommend they ask for Bill as their sales consultant!

I had a great time purchasing my new Honda Civic SI.
Tom Dabich is a wonderful sales person with great knowledge of the business.

Great service with friendly staff! Highly recommend!

Overall a good experience, great car at a fair price. However the sales person was pushy and nerve wracking. A heavy dose of Ritalin would serve the person well. Would want a different contact person if I were to return to the dealership.

I love the customer service I receive everytime I go!

I was very happy with my purchase process at Rahal Honda in Camp Hill. Greg did an awesome job of covering to various options of the Pilot and made it possible for me to get the model and color that I wanted. His supervisor Matt also was very helpful and knowledgeable. Great job.

Purchase a very nice used vehicle. They were very pleasant and did not push at all. Very open about what the did maintenance wise to make the car basically new. Maybe the best car purchasing experience I ever had.

Great service, and a great business lounge to use while you wait.

This dealership is awesome and the best they helped me out lots and thank u so much for everything : love car.

They have a great sales team who were friendly, knowledgeable, and delivered a "OK" price(even thought I was expecting a great deal on the last day of 2018).
My issue is the way the car was dealer prepped and delivered to us. They are a high volume dealer and there were multiple issues with the inspection and prep of the car, Tires were over-pressured (delivery pressure) which caused the TPMS light to come on, weatherstripping was not attached properly to the passenger door and falling off, broken driver's side wiper blade that would not stay attached during the rainy ride home, and residue on the glass surfaces from the protective delivery plastic. And the drivers floor was filthy as a result of test drives, and they simply threw the new mats on top of the dirt.
They did find time to spray some shiny armor-all stuff all over the engine bay area (which I could care less about).
If you decide to buy here take a Honda pre-delivery checklist with you (they are downloadable). The are many items on it that I'm sure were not addressed on my car.

This place takes care of you not only while purchasing your vehicle but throughout the life of it. This is the second vehicle we have bought here and are taken care of very well. More than 5 stars if I could give 100 I would. Brian and Jessica made us extremely happy and were very knowledgeable about everything we inquired about. Eric and Garth were great when helping us with the financial portion of our visit. They also were very knowledgeable and answered any questions we had. Any time we needed to call and talk to someone they promptly answered and took great care of us. Thank you so much everyone! You have two very happy customers here. We look forward to working with you in the future!

Update. 5/29/20 I got a lovely call today from Brian to ask how things were going with our CRV. Everything is wonderful. I had a few questions and again Brian was very helpful about everything. I had inquired about detailing services and was transferred to Dean who answered every question I had with ease. I told you this place takes care of you

This was our first Honda purchase. Everyone at Bobby Rahal were extremely cordial and professional. Their safety protocols made my wife and I feel very comfortable and their entire sales team went above and beyond to make a fair deal. Having a technology expert go through our orientation of the car at delivery was an experience we have never had at another dealership. I also called the service department the day before delivery to ask a service technician questions about the car. The treatment by the service department was consistent with the rest of the dealership. Courteous and professional! I would highly recommend this dealership to anyone looking for a first class professional experience buying a car. When you walk through the door just ask for PJ.

This was for service and inspection. They did great by me. Set up service online. Simple and quick. Received texts reminding me. Arrived at opening. Drove in and was out of my car in no time. Completed on time and with budget. Excellent service!

Experts on vehicles. Very detailed and great communicators. I have full confidence taking my vehicle to Rahal Honda for Service

Dan was a great sales person to work with, showed us all features of the car . Showed us all the positive things about the new CRV, he didn't try to push us into making a decision. Mark was informative about all the financial dealings and was quick and easy to work with. Justin was informative about all the electronics of the car he walked me through each step. Thank you guys for a great experience.

i went for recall on my honda pilot. They free car wash and vacuum .

This was my 6th car purchased, first time at Bobby Rahal. Absolutely the best car buying experience I ve ever had. Jordan was awesome, pricing/negotiating was fair, customer service was beyond great. Bobby Rahal really sets the bar for customer loyalty and satisfaction. I will be a life long customer and highly recommend to new buyers! 5 strong stars!

Wow the service team has went downhill since the remodel. Used to be a great place to get your car serviced or find. Oh they are great for a sale but the service team needs re evaluated. Some are rude and dont listen and have your stuff all wrong.

Greg is the best to work with! I told him what I was looking for, he showed me what I was looking for and it was easy as that! Only negative is that the remote start didn't work on a keyfob and now I have to have a two hour appointment to get this fixed. Slightly annoying since it's inconvenient with time and getting a loaner etc.

I'm writing this review for Bobby Rahal - Service
I was stopped by the service bay for express service tire rotation and oil change. Unfortunately, no one responded until it Past 15 minutes every body keep passing me as if I was not there
A person from the desk just stopped for sake of collecting my car key no odometer reading was noted, no one inspected vehicle - no service advisor was present - the person just entered whatever I said and collected my key.
This is not customer experience I expected from the service center, I did my PA state inspection and previous service on May month of 2018 which was 4 months earlier. I have also recommended them to my friends who also changed their mind of going to Bobby Rahal from Faulkner Honda and some of them did their Service in the month of June .
They also responded to me that they are not providing any courtesy pick up.
Considering all above, Myself is planning to go back to Faulkner honda for subsequent service.
I felt this is not much of delightful customer experience

This was my first time purchasing a vehicle from Bobby Rahal and it was fantastic! Greg Schank was my sales rep and he was amazing! I walked in knowing exactly what I wanted a Pilot Touring, and left with and Elite...and not because Greg tricked me into the higher trim, but because the dealership was up front and had a FANTASTIC savings on Elites. Bobby Rahal s market driven price sales is a phenomenal idea. There was no haggling back and forth on price and Honda s interest rates at 1.9% can t be beat!! I got the best of the best for what I expected to pay for the Touring so I was SUPER SURPRISED and excited. Greg was patient, honest, upfront, he got me a great deal, my paperwork was done effortlessly by Mark and I was in and out in record time 3 hours! I would recommend Greg Schank as a sales rep to any person who values honesty, hard work and a great attitude. They have made a permeant customer of me and my family! He s to our second Pilot, hubby has the Touring and momma bear is crushing in the Elite!

Thanks for the great experience! We appreciate the way we were treated with respect. Khagen was very helpful and even showed us some features that other dealerships didn t. On top of the outstanding service we also got a fantastic deal. We will recommend Bobby Rahal and especially Kagen to our friends and families!

Brian was wonderful, very friendly, personable and made the entire process easy and safe. He was an expert at FaceTime, showing us all of the important aspects of the 2019 CRV. He even told us that it still smelled like a new car and he was right. Because we had to drive 2 hours to see the car in person, he made sure that it was still waiting for us and not sold to another interested buyer that morning. We would highly recommend buying a car from Brian and Bobby Rahal Honda.

Fast and professional! Easiest automotive purchase I've ever had. A+

My experience with Bobby Rahal Honda was quite pleasant. I was in communication with Tony for about a week before I was even able to make the trip up to look at the car. He was very helpful and informative throughout the whole process. He answered all my questions and I never felt pressured. This was my first car buying experience and I'm very happy it was a positive one! Thank you Tony for my 2012 Honda Civic! (A.K.A. Cleopatra, Cleo for short).

Needed a replacement key. Young man at the parts counter was efficient and courteous cutting my key and programming it for my car. Commercials usually show experiences far above what you really get. Not so at Rahal Honda. By far the best overall facility in Mechanicsburg.

I had a great experience when purchasing a used Honda Crosstour with Shaun as my Sales Consultant. In all aspects of the first phone call, presentation of the vehicle and the discussion per the price along with the financial aspect was literally wonderful. This dealership is a class act!

BRH has been my trusted Honda dealer for sales, parts and service for 10+ years and 7 different Hondas. Cannot beat the BR team!

I always have a wonderful experience here. Have purchased and leased a car here and have taken my car here for service many times and I can honestly say I have never had a bad experience. They are always friendly, courteous, and timely.

Earle sales agent and Travis manager helped and given me the best pricing for CRV. Thanks and I refer them For sure

You need a car ? Just go to Bobby Rahal! They are awesome, this is my second experience I would love to call them "same day guys" they approved you and you get your car that same day. I would like to thank John Durle for taking good care with all details provided. Bobby Rahal my #1 recommendation!

We had service completed here and I was happy for a B1, the customer service was great and we were happy. A few weeks later I call to get my brakes inspected and taken care and basically am told we can t have a loaner because we didn t purchase our Honda there. What?!?!? I ve been to several Honda locations in Texas and Nebraska and have never heard of such a thing. The manager explained himself about limited inventory, etc. but basically you re screwed if you have ever lived anywhere else welcome to Pennsylvania, it continues to disappoint in every possible way.

I had a wonderful experience at Bobby Rahal Honda from the first encounter. I was initially on another dealers lot and was having far from a pleasurable experience but felt exhausted and just wanted to purchase the car I wanted at that point. A lady pulled up and told me she just left Bobby Rahal and had an excellent experience- friendly staff and great prices. She stated it was well worth my time to "check them out" before purchasing from where I was. I am so glad I took her advice!

We called Bobby Rahal up and spoke with Chris. He was wonderful and told us he had the car we wanted at the price we were looking for. When we arrived Chris was friendly, made time to see us, without an appointment, on a busy day. He was professional, down to earth, honest and worked hard to get me the price I needed quickly. With that said they also gave me a respectable amount for my, far from ideal, trade-in!

We spoke with the manager, Matt, who also worked with us to make sure we left with the extras I desired with my 2 small children and dog to ensure the car was protected. Both Matt and Chris went the extra mile to get the best deals they could for me at a difficult time. Most importantly they respected our time and did not pressure us into anything. I look forward to picking up my car in the days to come as I had them put on some additions! I will continue to pass along the wonderful experience I had with the staff at Bobby Rahal Honda! Keep up the great work!

Excellent car buying experience. Professional, helpful and dedicated staff.

Pj is the best Car sales person ever! PJ really listens to all needs of the customer and goes the extra mile to satisfy all needs and requirements for the customer! Pj answers all questions and always greets with smile (even thru a mask lol)
Love Bobby Rahal and will definitely return for more vehicles as well as recommend my family and friends of course to PJ. Thanks for an awesome experience once again PJ!!!

Our experience was fantastic! Nate and Eric were really great to work with!! They are a couple of great guys. Really glad we could be Nate's very first sale. Hope he has many more.

No matter how bad your situation is, the staff there just makes it all go away. Thank you Mark and your team. Ask me about my experience with Faulkner - so embarrassing for them that I cannot even talk about it here.

Very good overall experience!! Would recommend Corey to friends and relatives!!

My wife and I had a very nice experience dealing with Ally and the rest of the sales staff at Rahal. They showed total professionalism . I would highly recommend for your next vehicle purchase that you talk to Ally .
JLS

Excellent dealership with very knowledgeable people. We had a great experience buying a car and John did an excellent job by being honest and upfront. Highly recommend this dealer to anyone.

Awesome experience and Justin, Greg, and Roberto where great to work with and very knowledgeable. They got me taken care of and into my new type r in record time. Glad I made the three hour drive to get the amazing car I wanted and the team that took great care of me.

This is the best Honda dealer around. The salesman Eric was very nice and helpful! The financial man gave no pressure for extended warranties like an other Honda dealer did. The computer man explained the whole cars computer , I have no regrets .Thank You!

We walked out with two brand new cars at Bobby Rahal and has the best experience throughout the process. Corey was a great no pressure salesman and really knew a lot of the details about the cars we were buying. He worked with us on getting the cars we wanted in a range that we could easily afford. Kudos to Bobby Rahal and their great staff for making what could be a really stressful process very easy!

Would definitely buy a car from them again. They treated me right and worked with me to make the deal happen.

I m reviewing Bobby Rahal Honda Service Center- Today, we had the best experience in the face of a stressful situation. Our Honda Odyssey had a caliper bolt sheer on the side of 81. We had the van towed to Bobby Rahal and I m so glad we did. Not only did they find the part we needed, but they went above and beyond to make ourselves and my 3 young children comfortable. We were given a loaner and took the kids to breakfast for 1 hour. By the time we returned, they had the new part installed, and even gave our van a car wash! All of this cost less than $100! Gary Fuller, our Service Rep, was extremely kind and made our experience great! Thank you, Gary!

I just purchased a new vehicle from Bobby Rahal Honda, and received the best customer service possible. I did not feel pressured at any point and the whole buying process was extremely transparent. Our sales consultant, PJ, was awesome, and I would highly recommend him to anyone considering purchasing a vehicle from Bobby Rahal Honda.

This was our 2nd purchase from Bobby Rahal Honda and we wouldn't go anywhere else...even with the 3 hour round-trip drive. Reliability is our number one requirement in a car and the Accord EX is exactly that. We're glad we got to meet Brian Seneca and his team of professionals. It was overall a great day. Rock on Brian!! Thanks again.

Thank you to Greg and Nathan, and the whole Bobby Rahal Honda family team, for repeatedly making my mother's experience there truly remarkable!