I'm writing this review for Bobby Rahal - Servi...

I'm writing this review for Bobby Rahal - Service
I was stopped by the service bay for express service tire rotation and oil change. Unfortunately, no one responded until it Past 15 minutes every body keep passing me as if I was not there
A person from the desk just stopped for sake of collecting my car key no odometer reading was noted, no one inspected vehicle - no service advisor was present - the person just entered whatever I said and collected my key.
This is not customer experience I expected from the service center, I did my PA state inspection and previous service on May month of 2018 which was 4 months earlier. I have also recommended them to my friends who also changed their mind of going to Bobby Rahal from Faulkner Honda and some of them did their Service in the month of June .
They also responded to me that they are not providing any courtesy pick up.
Considering all above, Myself is planning to go back to Faulkner honda for subsequent service.
I felt this is not much of delightful customer experience