RECENT 5 star-review! Great Business with Nick Walker ('19).
Nick Walker was amazing. He helped my business partner and I get the deal we needed to make sure we walked away happy and feeling we had made a great and smart purchase. Even after two different items were found to not be on the vehicle, but were in the listing, Nick made sure we received those items and or were reimbursed fairly after the fact. We really had a great experience with him and he was above and beyond dedicated to making it a comfortable and easy experience...after 5 months of solid searching multiple states and multiple longer trips, we were very tired of so many shady car dealers. Thanks to Sun Motors in Mechanicsburg, PA and to Nick Walker. We REALLY enjoyed our experience and felt it was all handled very professionally. Best of luck with your future business. - Ryan and Elias Trimline Savannah LLC 2019
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I will never forget my first experience at Sun Motor Cars and cant imagine going to any other dealer now. The staff was incredibility helpful and patient while I choose the perfect car and I felt at ease during the whole process. I was very impressed with the time that was taken with me on delivery to make sure I knew how to operate all of the special features. This is a top-notch dealership that really holds up to The Mercedes Benz name. Thank you Sun Motor Cars, I love my new car.
For those looking to get into a Mercedes-Benz, Sun Motor Cars is the absolute right choice. You are going to find a terrific selection of vehicles with entry price points that, when compared to other makes and models, are at the same or better price of other dealerships you may be considering ---which practically eliminates the decision difficulty process. Mercedes already comes with great resale value, something to consider when its time to trade in or sell, but for me its the service after the sale. The folks at Sun, I promise you, will take excellent care of you post sale. Follow ups, reminders, loaner cars in the same class car you drive (who does that?) and they even drive the loaner - to you - seriously, who does that? Its a terrific help to those who are so jam packed with busy schedules you can't take the time to drive to the dealership - so they simply come to you, they wash and clean out the car with every service visit no matter how minor of a job you had the car in for (inspection, new tires, standard oil changes) and they treat you right. This past winter a shovel flew off a truck on the highway and hit my car - I had my first experience with a collision department - and, once again - the degree of care and concern over my well being was equal to that of the car! Ive personally been thanked for my business on at least 3 visits and by the owner himself. This isn't a dealership where the sale is the most important thing - they truly want a long term relationship with you. I traded in my first car, a Honda Civic and drove out in a Mercedes and, over time, with kids and changes, I've always found them to be exactly the same as they were on day one - more concerned with putting my needs first. Service after the sale is key. Anyone can sell you a car, what means the most is how they take care of you after - from oil changes, to inspections, to mechanical repairs that come over time, they are consistent and ready to help. Dave, Dan and the entire team at Sun are committed to customer excellence and ensuring you continue to enjoy the investment you make in purchasing your car. I absolutely recommend that you consider Sun Motor Cars and, should you decide to buy a Mercedes, BMW or any of their other offerings, Im wholly confident that you're going to experience the same satisfaction I have had, ten years running.
We were introduced to Andrew and Glenn for our Mercedes GLS 450 purchase and i must say, They were very welcoming, responsive and courteous. Both provided excellent customer experience throughout my entire visit so i can make educated decision with our purchase. They were very responsive and kind to talk and follow-up as well after the visit.
Before we left with our new car, Glenn made sure we understood everything about the car as well as provided crash course with new technology. I would definitely recommend Andrew and Glenn.
Andrew and Glenn did a FANTASTIC job and were always available to answer any question I had! Thank you so much!!!
This dealership is amazing! On Christmas Eve I was driving upstate New York when I must have ran over something cause my tire just popped and I was left on side of the highway with a flat. After getting the spare put on I realize two things 1. The tires on the Mercedes gle are enormous and 2 I would not be able to find this tire at any tire place on Christmas Eve. After calling the service center they manage to not only find me a tire but also squeezed me in to install the tire at a good price and put me on the road again to make it to my destination saving Christmas for my little one this year! Thank you so much! The facility was terrific and even had a small play room for my little one to entertain himself while we wait. We even had someone stay with us and make sure everything was 100% correct until we we all got in and on our way. Absolutely best service I experienced at a Mercedes dealership. Well deserved 5 star rating! Thank you again!!
I live in the Charlotte, NC area, about 500 miles from Sun Motors Mercedes, and I found the car I wanted at the right the price on their website. From the get-go, the service was excellent. This purchase was my 3rd E-class. I was promptly contacted by Adam in the internet sales department where we were able to swiftly make a deal over the phone and through email. Upon driving up to the dealership, I received superior service from both Adam, and then Tom, who was the sales representative that handled all of the remaining details of the transaction, and oriented me to my new vehicle. They are a great team and the service and environment made the 1000 mile round trip well worth my time and effort. I found the communication to be professional, no frills and very friendly. I've been in many Mercedes dealerships, and I have to say Sun has an impressive layout, as well as vast inventory and variety on their lot. I feel like the product and service that I received puts Sun Motors in my "circle of trust" for future purchases.
My wife and I recently bought a new AMG from Sun Motor Cars Mercedes. It was a smooth and great experience.
I have bought many cars over the years and the process at Sun is exceptional. They make you feel comfortable, don t push add ones, and truly care about your experience.
Both Adam Mann in internet sales and Rowan Dickerson with in person sales were great to work with and top notch. Even after the sale is done, they both follow up and truly care about your experience.
My wife and I will continue to go to Sun Motor Cars Mercedes for our service and future buying needs.
Jeremy worked out a fair deal for us on a CPO GLC 300. He wasn't just another car salesman which was refreshing. The car we bought was super clean and we are happy with it. We recently had it serviced there and that was a hassle free experience. Although we had to wait longer than expected for parts to arrive, they took care of us with a nice loaner. We had a small issue with the first loaner but they switched it out right away without any hassle. I would recommend anybody to this place. Ask for Jeremy.
Sun Motor Cars will be the dealership I do business with, in the future. I was working with 3 other dealerships in the area to find a new BMW that was in my price range. No other dealer except for Sun Motors, and salesman Dave Halford, was willing to go the extra mile to not only find the car I was looking for, but also research every available rebate to apply to the price of the car that I wanted. Honest, friendly, thorough, and respectful... I will do business with them again! 5 stars!
Every piece of the purchase of my GLA was flawless! Mike L. and his team are absolutely the best at sales in the Greater Harrisburg Area! A special thanks to Dan and Adam for laying the ground work to an easy experience!
Drove by to look at a car on the lot. Couldnt find it, but saleman Jeremy G happened to be walking by and offered to help us find it. He went in and found the keys and brought the car around front for us. After working numbers for us Jeremy made it hard for us to resist buying our GLS450. Couldnt be happier with our purchase and the way we were treated! Thanks Jeremy for making it a smooth transaction and the accommodation!
Fantastic for Sprinter service. You'll pay a bit more (though surprisingly not much more) than a run of the mill shop, but they know there stuff. Will be returning.
My truck was in the Collision center at Sun Motors, they were awesome as they always are. Everyone was very professional and friendly!! Their communication with the insurance company and myself was first class.
We bought a new S550 from Scot Jones in November. We also dealt with Chris Boyles and Andrew Wierzbicki who I believe are the new and used car managers. We had such a positive experience that we returned in February and purchased a new GL550 from the same team. We felt Chris gave us a great deal on both new cars and saved us thousands over what other dealerships offered. Andrew gave us a very fair value for our trade on his initial offer. Scot had an amazing amount of knowledge about all the models we looked at and was very patient with all our questions. We felt like they all treated us fairly and were honest and up front with us from the beginning. I usually hate buying a new car and especially playing the high pressure new car ping pong game with the salesman and his manager. There was none of this. If you are considering purchasing a new Mercedes you owe it to yourself to check out Sun Motor Cars. I guarantee that you will thank me for the recommendation.
Everyone is very careful and very professional job.Will always take my car overthere and i recommend everyone to bring there Mercedes Benz, do not goint to those fake mechanics shop bc they gonna messed your car and charged you more so More
Thank you Sun Motor Cars, Inc. for a fabulous dealership experience in the purchase of our new car. The entire staff was wonderful starting with my interaction with Adam Mann. I reached out to Adam regarding the availability of a particular car and received a phone call and email response immediately addressing all my questions. My wife and I scheduled some time with the dealership and were rewarded with a wonderful Sales experience with Rowan Dickerson. Rowan was patient and open about the process and helped us realize we were not only purchasing a car, but also beginning a relationship with their dealership. My wife and I closed our purchase with Finance. Jimmy Kreider was great about laying out purchasing options and helping us make an informed decision. While at the dealership, my wife and I were also treated to their customer appreciation Oktoberfest celebration. We took delivery of our car today and Sun Motor Cars actually drove the car from the dealership and met me at my office. Service and Customer Care at this level is something that should be rewarded and praised. Great job Gentlemen!
SAME-RECENT 5 star-review! Great Business with Nick Walker ('19).
Nick Walker was amazing. He helped my business partner and I get the deal we needed to make sure we walked away happy and feeling we had made a great and smart purchase. Even after two different items were found to not be on the vehicle, but were in the listing, Nick made sure we received those items and or were reimbursed fairly after the fact. We really had a great experience with him and he was above and beyond dedicated to making it a comfortable and easy experience...after 5 months of solid searching multiple states and multiple longer trips, we were very tired of so many shady car dealers. Thanks to Sun Motors in Mechanicsburg, PA and to Nick Walker. We REALLY enjoyed our experience and felt it was all handled very professionally. Best of luck with your future business. - Ryan and Elias Trimline Savannah LLC 2019
I get there for my car service . the guy he was in the phone he didn't even ask me to have a seat i was standing in his office about 5 mins I complain about that and even manager wasn't here I will never come back to this place
These guys are the best and honest people i came in for differential seal and diff fluid service and tech came back and said it's not leaking seal is good i mean if this was any other place they would just replace and move on 5 star for the service and honesty.
We were looking for a SLC and found it at Sun Motor just in time for upcoming my wife s birthday! Our experience with Sun Motor was exceptional from the initial interaction and far beyond after we already enjoying our beautiful black diamond SLC. Special thanks to Rowan who helped us all the way, addressed all our concerns and questions and provided extra services and support we needed! THANK YOU ROWAN!!!
The entire process at Sun Motor Cars Mercedes-Benz was outstanding! Adam Mann was terrific assisting me with my car selection and pricing. Perry Garisto then stepped in and handled the paperwork and delivered the car to me when I requested. Perry spent over half an hour showing me everything I needed to know about the car. I cannot emphasize what a pleasant experience it was purchasing a car from this dealership. Sun Motor Cars M-B, Perry and Adam are FIRST CLASS in every way!
The best Mercedes-Benz in PA. I did my homework and by far Sun Motors rolled out the red carpet for me from my first phone call and even after my purchase.. Harry Warren my sales advisor went out of his way to be sure I was satisfied with my deal. There was no pressure and just sheer education when I presented ALL my questions. I couldn't be happier with my new car. So if you are in the market for a new car, do not hesitate to contact Sun Motors, you will not be sorry!
Top notch professionals all around from the moment you contact them to the moment you drive off their lot. They were courteous and prompt in everything they did, from paperwork to answering questions about any vehicle you might be interested in. Adam & Rowan took care of me from the first time I reached out to them to all the way back to home. Kudos to them for stellar customer service.
Plus, their dealership campus is an enormous sight to see, with any german luxury brand you'd like. These guys are the real deal, I would definitely go back to them for my next car with no hesitations.
Dealing with them has been a good experience. Dave Halford was very informative and helpful throughout the process of purchase of our car. Sales and service has always been excellent here.
Purchasing my vehicle from Sun Motors Mercedes was an absolute pleasure! I work an odd achedule that usually is not conducive for shopping around for anything and often times rely heavily on email communication. Adam the internet sales manager was extremely responsive and so helpful! We were able to work everything out so that I could just come and pick up the vehicle. Upon arriving Perry was a delight and helped us quickly go through the process and take delivery of our new car! Thank you to everyone at the Sun Motors team for simply making getting a new vehicle exciting as it should be!
I would like to comment on the Outstanding Customer Service I receive each and every time I visit Sun Motor Cars Mercedes. Regardless of whether I am at the dealership for Service or to trade in and purchase a new vehicle, the Professionalism, Honesty, and Respect shown to me and other customers is second to none. I have recommended Family and Friends to Sun Motors and they have experienced great Customer Service as well. If you are are interested in purchasing a Mercedes Benz this is the Dealership for you. Sun Motors will be my first choice again when I am ready to purchase another vehicle.
Charged my boss for unnessary repairs , just terrible. They said DEF was put in the wrong location a second which was inaccurate, it happened once, they charged him $700 , they lied said it happened again , which it didn't they charged him $900. I do not recommend them at all.
Best experience ever for buying a vehicle. It was quick and efficient and I got exactly what I was looking for. For my next car, this will be the first place I go.
I have bought many cars from Sun Motors and every time I had an excellent experience. The salesmen and staff are top notch! I have sent many family and friends to Sun Motors and they all had the same experience.
Customer service is alive and well!! I just have to share my positive experience with Sun Motors Mercedes-Benz. When I learned that my car needed a major repair that didn't make sense to fix, I was forced into buying a new car before I was ready. I had never owned a Mercedes, but heard wonderful things from my friends who own them, so I went to Sun Motors Mercedes-Benz to look for a new car. For my needs, I required a car immediately, with specific, non-standard equipment--one which they didn't have in stock. I was impressed with how several of the sales and management team huddled together to figure out a way to solve my problem. They were able to let me borrow a car while they built the exact car I needed. They communicated with me (almost daily) on the status of the delivery of my new car. When the car arrived, Rowan did a fantastic job explaining all of the features of the car and conditions of the warranty. Sun Motors is a GIANT step above all the rest!
Sun motor Collision Center, Larry. We brought our Audi A3 in for front end damage repair and while dealing with Sun Motors we had some bumps in the road, but what stood out was how Larry dealt with the issues. My significant other gave them so difficult tasks to begin with and they did their very best and any concerns or problems we had he fixed personally. He went above and beyond to put us in a rental car until our car was finished due to the extended repair time. I am very pleased with how professional Larry is and his great customer service. Thank you for everything!
Those of you who are looking for a new or used vehicle; look no further then Sun Motor Cars!! My online experience, to being on-site at the dealership to purchase my Mercedes was incredible!! All parties involved, were very professional, friendly, courteous, thorough, and make you feel right at home!!
Highest compliments to Brian Young, Mercedes Sprinter mechanic who has gone above and beyond to help me!! I have recently had emission system problems with my Mercedes sprinter Winnebago View Motorhome. While I was traveling and developed these engine problems Brian has spoken with me on the phone and has emailed with me back and forth very promptly numerous times with excellent guidance and diagnostic advice. Brian is extremely competent and caring and prompt and I would recommend him highly!!!!
My wife and I drove 7 hours to trade her Audi Q7 with Sun Motor Cars after having a great experience over the phone and email exchanges with Adam Mann. Upon our arrival the excellent customer service level continued. We were greeted shown our CPO E350 Wagon and Devin assisted us with a tidy transition into our new vehicle, great test drive and acclimation of car features. We have purchased many cars, by far our experience at Sun Motors was the best.--Thanks to all involved
Five stars plus for Sun Motorcars Mercedes-Benz overall and Dan Comune specifically. Dan's personalized professional Mercedes sales service is outstanding and should be emulated by all automotive representatives.
I drop off my car at the service department to get a check engine light diagnosed. The guy at the counter said it would be one hr labor to tell me exactly what's wrong so I said that's great! so I dropped it off. He called me the next day with the diagnosis and said the balance shaft was stripped which is a known problem for this M272 and m275 Engine. But I told the guy it was just replaced Last week so he had there technician check it again the next day. So the next day he called me back and said the chain maybe stretched. ( So basically I paid one hour diagnosis for a guessing game ) it takes less than an hour to check and see if the timing is off or not. I would recommend you TAKE YOUR MONEY ELSEWHERE
Best car buying experience I ve had. Great customer service from start to finish. Thank you to Sun Motor Team and a special thank you to Brian for making everything happen. Love my new S560!
Great experience!!! Worked out a very competitive deal on a CPO 2016 E350 through email and over the phone. Process was painless. Adam M. couldn't have been more responsive in the negotiating process (included immediate responses on my Sunday inquiries which I didn't expect). Made agreement over the phone which included filling out credit paperwork, and contingency of a final inspection upon pickup. Once I arrived, the dealership personnel was very professional and accommodating. Everything went quickly, and believe I was out the door with my new car within 40 min. Thanks to Jeremy for going over the car (a lot has changed since my 2008 MB E350). I should mention I live 2 hours away, but found that this dealership has very fair pricing. I certainly will look to them when purchasing such vehicles in the future!!!!
I had to bring my car here cos a battery that I bought a year ago just died on me. They first offered to replace the battery cos I have a 2yr warranty also offered to wash my car 45 mins later I check on how it s going and get told there is nothing wrong with the battery but my car is in line for a wash. I waited 1hr for a car wash and nothing was done to fix the problem I initially had. The service agent Barry said just come back if it happens again. Like if it s died on me again wait 1 hr for a tow truck and bring it back to Sun motors because we don t have jobs or lives!!! If u are looking for good service don t go here
Very late review but the service department was excellent, I blew a tire on Easter Sunday coming home on a road trip from Florida destination was home in buffalo, had my car towed to this dealer (closest one to me) spent the night and called them in morning to explain the bad predicament I was in, they were able to squeeze me in replaced my tire and had me on my way. A++ my service advisor has a great attitude and understood my situation.
Wonderful people and a great place to get your next car. I got a VIP treatment there and a good deal. Would go there again. Thanks Jeremy you are awesome.
This is the kind of dealership that your German car deserves. If you're there to service a Benz, Isaiah Hamel is the right person! He is the best adviser that you could ever deal with.
Best car dealer ever - Purchase, service, parts and collision center experiences have all exceeded expectations, making this our go to source for our cars.
Outstanding! I was able to buy the exact car I wanted at the exact price point I wanted with the added bonus of an efficient, friendly experience. Adam was a joy to work with and was very accommodating and helpful. Sun Motor Cars has earned a loyal customer!
Called and made an appointment for replacement rear brake pads. After the work was completed my bill was nearly $900. After asking why it was so high I was informed my rear rotors had been replaced also and when I asked why I was told because it was on the paperwork / work order to be done which I must have requested. Even though I explained I had not requested the rear rotors to be replaced as the set on the vehicle where fine they explained I had signed the work order where this was buried with other language that I never saw and was never explained to me. Also noticed that despite the work having been carried out in less than 1.5hours I was charged for 2.5 hours labour @ $135 per hour. When I asked why this was the case I was told that this job was always charged at 2.5 hours labor despite the fact it took less that 1.5 hours to complete. Called and spoke with the service manager and explained my frustration but was pretty much told it was what it was and they would offer me a minimal discount on my next service work. Needless to say I refused as I won't be setting foot inside Sun Motors again. Extremely disappointed in how this was handled. I will be going to Mecedes of Lancaster on the future.
I have no way to describe the customer service and satisfaction I got dealing with the best Salesman that I never met, Adam Mann. This was an online purchase, he kept his word all the way, stayed in touch with updates. Adam, you gave me such a great experience with online shopping and now I ll never get another Benz from Florida. Another +factor is the online car pictures are same way the car arrives. What you see online and like, is what you get. Do not hesitate to shop a car online with Sun Motors.
The internet and sales team helped me surprise my wife with a new GLA45 AMG. Engaging with Adam Mann via email and phone was nothing short of perfect. Knowing that my time is valuable, Adam Kell met me at my location to finish the paperwork and he arranged to have the car delivered to my wife at her workplace as a surprise. From start to finish it was a good experience. Highly recommend!
This place is simply the best! From start to finish they went above and beyond expectations. After being involved in a serious car accident and trying to find a new vehicle I ran into a lot of bad customer service and lack of motivation from a different Mercedes dealership. Then I found Sun Motors. Within 24 hours a deal was made and I began my 2 hour drive to see them. I was welcomed upon arrival with an entire staff that was smiling and friendly. I left feeling nice and warm inside which helped restore my feelings on the Mercedes brand. Great job team! I will be back again.
Flawless buying experience, from emailing inquiry of availability to purchase all within 24 hours. The team of Adam Mann, Internet Coordinator, Justin Denius, Sales Consultant, to Chris Finance Manager. It was an excellent process. Sun Motor Cars, Inc. has my confidence and business for a very long time.
Dealer contacted me immediately after my inquiry on CarGurus. At the dealership, everyone in the showroom ensured we were being helped. Salesman was very knowledgeable about the cars we were interested in. Manager and owner of dealership took time to meet with us. Followup was quick. Overall a very pleasant experience. The best experience of the 3 Mercedes Benz dealerships I went to that week; and the reason I bought my car at Sun Motor Cars.
The service allotted here is always top notch. Whether I am taking my vehicle in for routine maintenance, or I am visiting the Collision Center, they never disappoint. Even in a pandemic, Sun Motor Cars still manages to deliver personalized and stupendous customer service, and surpasses my expectations. You won't be disappointed when you go!
We recently bought a certified used Mercedes C300 from Sun Motor Cars, Mechanicsburg. We worked with Dan Comune. They didn't have what we wanted on the lot, so Dan searched for and obtained exactly what we were looking for. From our first step into the dealership to driving away in our new used car, our experience was beyond anything we expected. This is a top-notch dealership with experienced and caring staff. We are thrilled with our new vehicle and the service we received! Thank you, Dan, and Sun Motor Cars!
We came to look for our work van after searching for months and over multiple States for a good deal that we could afford. Nick Walker at Sunmotors was able to get us the deal we needed for our company Trimline Savannah.
Even after finding some things that were listed weren't on the van they made sure we either got them put on or were compensated fairly for the parts and labor to have someone put them in. Better yet they did the whole process as people just trying to find you what you need not as pushy salesmen or women.
Nick was good about answering questions and helping us fully understand our new vehicle. Before and after purchase.
Upfront pricing, competitive and done by Mercedes Benz certified technicians! Shuttle service came to my home and brought me back to pick up my car. Class act all the way!
Our most recent service visit on Friday Sept. 20 exemplifies why Sun Motor Cars Mercedes continually earns Mercedes Benz " Best of the Best" award. Kudos to Don Yesacavage and the entire service and parts team!
As long as DON YESACAVAGE, the SERVICE MANAGER works there, my car will never go there. I had a 1999 C230 Kompressor that both air bags deployed. DON didnt want to work on it because it was old. Had to get DAN, the owner to get things going. After installiation of ignition switch. DON let my car sit for almost 2 months before checking electrical system. Requested that about 5 month before hand. After finding out electrical system cost more than car is worth to fix, DON sat on claim form for several months before sending it in. Of course he sent the wrong paper work. Had to go thru General Manager who took care of situation and sent the right paper work within a matter of a few minutes. I had to go over Don's head to get things done so he retalliate against me. Is this the type of person you want to take care of your car??? He cant even take care of his own job. Gave him paperwork which he placed in the bottom right drawer. When i needed copys, he said he never had said paper work. Of course he was lieing. Caught him lieing a few times but never said anything about it. NEVER AGAIN WILL I TAKE MY CAR THERE AGAIN AS LONG AS DON IS THE SERVICE MANAGER. I found out the hard way what hes all about. Do you want to find out the hard way too.
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