Bobby Rahal Honda Reviews

Zach helped my in laws out this evening, very professional, and a nice no pressure salesman.
Highly recommended!!

11/27/19
Update: Do not trust this company. They do not honor things put in writing. Cody in finance and Matt the supervisor are liars and theives.

11/22/19
Brittany and Matt were great to deal with. We ran into a bit of a snag when I was buying the car and they helped me out incredibly.
Thanks!

Had my 06 Honda odyssey in for a pre owned inspection (a tech goes through a checklist of visual inspections to determine if repairs are needed). Based on reviews (which I now know are SO misleading, I called Bobby Rahal Honda). First I was quoted $134 and was not told what was covered in the inspection after I asked. Later, due to feeling uncertain I called again to find out exactly what was involved and only got a little bit more info but this time it was $99. Reluctantly, I agreed.
Upon vehicle pickup, no one in the service department knew where my keys were. After 15 minutes of messing around, the service manager called the cell phone of the associate I dealt with who was off shift. He had left them in his desk drawer! Finally getting the van, I was shown the inspection checklist and I noticed: 1. A part was replaced without my consent (even though I was told I would be called for permission) and 2. A box was checked for water leaking, stating it needed immediate attention and when I asked about it, the service manager told me, the tech didn't mean to check that box and I need not worry about it.
Not only does this place lack communication, but from the receptionist to the techs and associates and service managers there is a great sense of carelessness and I will never be going there again. What a rip off. BBB will hear about this.

It was great working with Jordan. He made the experience of buying my first car a pleasure. I would definitely recommend him to others.

Ther service technicians are always very courteous, thorogh, and helpful, and I had a new one today. They carefully explain what service will be performed and offer options if there is a maintenance issue. The waiting area is exceptionally clean with a good variety of seating, even with the pandemic. I don't know how they could do better, but I do miss the warm cookies!

The staff at bobby Rahal Honda went above and beyond, stayed late after hours on a Saturday to make sure we were satisfied from the numbers on the end bill and able to take delivery of a brand new car. Thanks to Jessica bolden , Travis young, Matt cole and rest of the team at Rahal Honda for your exceptional customer service and efforts!

Excellent staff, these folks put a lot of effort into exceeding customer expectations. Best dealer/service department I've dealt with.

Great dealership. This is our third vehicle here in last 4 years.

Thank you Brian Hurley for being a super salesman. You took the time to explain and answer all my questions when shopping for a CRV. You made the process very pleasant. You rock!!

I was totally satisfied with my experience in purchasing a pre owned vehicle at Bobby Rahal Honda. The staff answered all my questions and handled the transaction very efficiently. I had one minor issue with the vehicle and they immediately took the corrective action needed. I would recommend this dealer to anyone considering the purchase of a new or pre owned vehicle.

Bobby Rahal Honda once again hit it out of the park for our new purchase. PJ was a delightful and respectful sales person. Customer service is always the best at Bobby Rahal Honda!

Bobby Rahal Honda made our experience with buying a new Pilot extremely quick and easy. From start to finish everyone that we worked with was extremely nice and professional. I have bought many of cars at other dealerships and Bobby Rahal Honda was the best ever by a long shot. Tim Fleager was a fantastic salesman and person in general. I have nothing to say about anything that they could ve done better. They did everything perfect. I will most certainly be going back and also referring anyone who is looking for a new car to go there first. I guarantee you it will be your first and only stop. Thank you Tim and Bobby Rahal Honda for our new Pilot, we absolutely love it.

Service was great and the staff was very helpful. The free chocolate chip cookies that the concierge handed out were absolutely scrumptious.

Since the day I purchased my 1st ever Honda, the Rahal Team has gone above and beyond in making me feel valued as a customer, even for something as simple as an oil change. It is refreshing to know that the concept of customer service is still practiced at some establishments. I will never again go anywhere else!

Outstanding quality customer service! Russell is the best! I was referred to Russell by my daughter and son in law and I will definitely refer others to Russell at Bobby Rahal. My entire experience in purchasing my CRV was so easy and exciting.

I've used Rahal Honda since 2010. We have purchased 3 vehicles from them and we have our vehicles serviced through Rahal. Never a problem! I would recommend any Rahal dealer to anyone!

Greg is the man! Very helpful. Always goes out of his way and helps get things approved. And keeps in touch to see how things are. The whole staff is the best. Treat you like king!

I ve been buying Honda s from this establishment for 15 years. The customer service there is impeccable. Wether its an oil change or purchasing a new vehicle they have always treated me with respect and kindness. They always explain everything in detail and are available for questions. They deserve the 5 star rating! Thank you Bobby Rahal Honda for all that you do for me and my family!

Fantastic business in the area. Staffs are friendly and great customer service... Ask for me. Khagen, you will come home smiling, he has a great personality

Fast and painless process. Big Thanks to Khagen and Manager! Defenetly would recommend them.

After being helped by my son and friends, my first car buying experience was a success, thanks to salesman justin Pierce. Now I have to practice using all those buttons,knobs, and dials and learn how they all work!

I am never disappointed by the efficiency, friendliness and thoroughness when I bring my car in to Rahal for service. However, this time, I feel that one person went WAY ABOVE the call of duty. That person was Calvin Dutton.

After the New Car Orientation session on February 21st, I talked to Calvin about some lighting problems we were having on our new 2018 CR-V. Rather than have me explain the multiple problems, he asked me if I had the car there. I did. HERE'S WHERE HE WENT WAY BEYOND WHAT I EXPECTED. Rather than him saying, "Bring it in for service and we'll take a look at it," he said "Let's go out and take a look at it." It was cold and dark outside, yet he braved the weather. He requested taking the driver's seat and began looking at things. At least three times he said, "That's not right." He found things wrong I had not even thought about.

To cap things off, we went back inside and he said he would write up the problems so a technician would KNOW PRECISELY what was wrong using his terminology rather than the imprecise words of a customer's take on things. He put precisely what was wrong in the service write-up, scheduled an appointment the following Tuesday and even scheduled a loaner car. He even put in the service request to "Talk to Calvin" about the problems. TALK ABOUT GOING ABOVE AND BEYOND what I have come to expect from Rahal's normal high level of service.

My hat is off to Mr. Dutton for taking the time after the busy orientation session to personally look at my problem and write it up! Mr. Dutton personifies what what the word "service" means in "customer service"! He treated me as thoroughly and conscientiously as if I were Bobby Rahal himself!

By the way, I got the car back and I saw what he had put into the service request. And the multiple issues he had noted were ALL 100% RESOLVED!!!

Again, my hat is off to Mr. Dutton and the Rahal team for a job extremely well done!

Worked with eric at the dealership and he was the farthest thing from pushy that you could get. Made case buying extremely busy and got me a 2017 honda accord v6 that I love. Will definitely look at bobby rahal honda moving forward if I need any vehicle in the future. Thank you so much eric and god bless.

I have dealt with Bobby Rahal Honda of Mechanicsburg, Pennsylvania many times over the last 10 years. I have had vehicles serviced there as well as purchased / leased there. Every experience has been nothing but positive. The sales staff and service people are very professional and accommodating to your every need. One never feels that they are a bother and are treated special as if you are the only customer. All work is completed in a timely manner and backed by their personal guarantee. I doubt that you can find a better dealership anywhere. I am looking forward to my continued relationship with Bobby Rahal Honda.

Shaun and everybody else at Rahal Honda were top notch. I found the car while searching the internet and two guys both named Ben provided enough information that we felt the two hour drive to see the car was worth the time. When we got there, Shaun was ready to meets us and it was smooth sailing from there. And my wife drove home in a terrific 7 passenger SUV that can haul all of our grand kids.

Really enjoyed my purchase experience with Brian at Bobby Rahal Honda. He made the experience of returning a leased vehicle and leasing a new one very smooth, quick and painless.That's how it should be. Thanks Brian!

I am ALWAYS totally confident in a job well done, and I have always been met with courtesy and friendliness.

We just purchased our second Honda from Bobby Rahal Honda and were as pleased this time as we were 7 years ago when we purchased our first Honda from them. Our Sales Consultant Brian Wade and Delivery Specialist Ally Seibert were personable and professional and couldn't have been more friendly or helpful. We highly recommend the Bobby Rahal Honda dealership.

We are now Rahal repeat customers and were pleasantly surprised at how Ally treated us like family and walked us through the process. Fair price for my trade in. There were some logistical issues and Ally and her team worked with us to ensure a seamless process! We won t be back to Rahal because they sell Honda s, we will be back because of Ally and their staff treating us like family.

Our experience with Bobby Rahal was great for the second time. Our last purchase was 10 years ago, but we did not hesitate to visit again when the time came. We purchased a Honda Certified vehicle and could not be happier. Car was ready for pick up at the time we set. Paperwork was quick and we were given a thorough tour of the vehicles features.

The salesman calling my wife to get her to come back without her husband. Stating, "This is her dicision ." I won't be back to Bobby Rahal!

Service was fast and staff was great but I wasn't happy with my front vanity plate getting all bent up. So their free wash basically cost me 30 bucks.

I had a great experience. Went in for a recall and it was quicker than expected and they didn t even try to sell my anything!

I had an end-of-lease event about to occur with the Honda Accord I had leased from Bobby Rahal Honda. As always, the contact was extremely organized prior to us meeting with him after hours. It took 20 minutes tops to purchase the car and walk away a satisfied customer.

Treated so kindly by the staff, they went the extra mile . I will refer all my friends and family. Treated me like I was just as important as any other client. Atmosphere was excellent and they really strive to make your experience different than other dealerships. Thank you so much!

I am super excited for my new car from Rahal Honda. PJ really made me feel comfortable with my purchase. I left the dealership knowing what every thing on my car did which I cannot say about vehicles I ve owned in the past. I am excited to use all of the new features I have at my fingertips.

I have never been more disappointed with a car dealership/service in my life. Every single time I have taken my vehicle there (that I purchased from them) it has had to be returned the following day for a new issue. The first time was the day after I purchased it. They just assured me that it had been totally looked over, I drove it home and had to return the following day for a check engine light. The second time was after an oil change, I had to return it the following day for a check engine light. The third time was after their 100k service, I had to return the following day for a check engine light and some more work. On the third time, they told me I could have a loaner car. Except when I arrived, they asked me to wait there with my 2 year old because it might be a quick fix....for the next four hours. Don t worry though, they knocked 10% off of what they charged me that day in good faith. As a person who has worked in customer service and small business for my entire career, I am not only NOT satisfied with the service they provided to my car I am NOT satisfied with what they have done to attempt to keep me as a loyal customer. I have always loved Honda vehicles and motorcycles, but certainly not from Bobby Rahal.

The entire team at Bobby Rahal Honda is fantastic!
My family has been buying Honda s from this dealership for many years. Always a great experience!

The dealership was pleasant and orderly, and the sales staff, especially PJ, were friendly, helpful and knowledgeable. Our buying experience was entirely positive, and I would recommend Bobby Rahal Honda to anybody.

The people at Bobby Rahal are wonderful people. They are not pushy in any way. They were very helpful in helping me find the van I liked and getting financing. Then They made sure I knew all I needed to know about the van before I left with it. I am a very happy costumer.

Terrific service when we get our Honda serviced there

4 March 2016. There's only one reason I'd travel 60 miles one way for buying and servicing a vehicle. It's because Rahal Honda provides professional and pleasant service.

Can't say enough good things about Bobby Rahal Honda. I've had my Pilot serviced there for 8 years, and have been impressed every time by the quality of the service and the courtesy of the staff. They provide good recommendations on maintenance items, but never try to push you to schedule unnecessary service.

I just bought a 2013 Accord, and the process was very easy and I felt like I got a good deal with their Market Driven Price, without the hassle of negotiating.

Another pleasant experience! I keep coming back (just bought my 4th Accord) because of salesman (Chris was great to work with), price, quality of vehicle and great service team!

Russ was a great salesman and was friendly and very helpful through the whole process of getting my new car. Overall the whole team that help me finalize the sale were great and fast. I was in and out with my new car. I am extremely happy.

Always a great experiance when working with Bobby Rahal. Knowledgeable staff, great selection, and very helpful thru the car buying process.

Great experience and no pressure. Whole process was quick.

Excellent all around experience!!! Thanks Rahal!!! Very great process from start to finish.

Great customer service. PJ was great. I highly recommend him.

This is the second car I have purchased from this dealership.Both cars were used vehicles,but the care and and service was as if I had bought 2 top model brand new cars.Thanks again and a special thanks to Jordan Woodall for a great experiance.

From the sale to service, I have never been treated better at an auto dealership. These guys are great and now I wouldn't think of going anywhere else.

Great experience. The whole process could not have been easier.

We weren t planning to buy new car but my car unexpectedly broke. We chose Bobby Rahal Honda for their reliable cars and excellent customer service. Chris Lindquist did everything possible to make this a pleasant experience and find the best car for us. Thank you!

We purchased our vehicle through Brian H. He was so helpful and accommodating. Along with Brian, Bobby Rahal Honda really made our car buying experience painless. Thank you Brian H.

The service levels are amazing, this is what a customer experience should be.

Ok on service. If you want to get a better deal on a new Honda go to Faulkner Honda in Harrisburg. See Alex Shmonov in used Honda department for the best deal. He sells new and used.

My experiences at Bobby Rahal Honda was excellent from start to finish. My sales consultant, Russ Hurst, was professional, personable, attentive, friendly, helpful, and reliable. This is the first vehicle I have purchased in Pennsylvania and am impressed by the high-quality service I received. I strongly recommend this dealership and its personnel.

Their service is all these quality And Timely stop for an oil change without an appointment and was still out of there in under an hour

They went out of their way to help me! I hope I love this vehicle as I did my accord.

Brittany was awesome to deal with, she took her time with us & we got the van we wanted. Would for sure buy from Rahal Honda again.

Had a very pleasant experience purchasing a 2018 CRV from Rahal Honda and Greg Schank. Very happy with the car, the price, and the entire purchase experience.

Typical PA - closed on Sunday. Not a lot of new cars on the lot. But LOTS of used ones.

Their sales staff was very polite and easy to work with, but I'm unimpressed with their service technicians.

I had my car in to have the window regulator replaced (under warranty), and they did not properly reattached the vapor barrier under the door panel, so the floor in the car would get wet when it rained. Took it back to get that corrected, and that fix failed after about 2 years.

This time I did the job myself, and after seeing how shoddy their repair was, I'm surprised it lasted as long as it did.

Instead of properly sealing the vapor barrier, they used a putty to fill in most the door panel attachment points, used very few clips to reattach the door panel (explains a rattle in car), cracked the door panel (from a seemingly reckless removal), and broke a clip for a light in the door panel (they stuffed the light back into the hole and covered in putty in hopes it would stay put... it didn't).

Just got information on my leased Honda crv. Was told that I have negative equity. Would like to continue with new lease but would be to high of a payment. Very confused and disappointed I have been long time customer. I thought their was supposed to be a customer loyalty that my make allowance for over mileage.

Had to take vehicle back twice for a recall due to technician error. They were very nice about it but very much a hassle.

It is always a great experience. Denny takes awesome care of us. We know our car is going to be fixed right, the bill is going to be what he told us and we're going to get it back when promised.

Do yourself a favor and don't buy a used car from this dealership. I bought one and had a terrible experience with it, they would not even fix the problems and when they did they used weather stripping...really. They didn't return phone calls. The car was in for more repairs than I had it. Don't buy from here!! You will be sorry you did. They sure don't live up to there name.

Great experience with Bobby Rahal Honda. This is the third vehicle I purchased from this dealership and will keep coming back. Chris Lindquist was a pleasure to deal with and went the extra mile to answer all our questions.

Bobby Rahal always goes above and beyond. The car looked immaculate when we picked it up and it's running great. They own up to mistakes - which aren't common there-and they are honest. That's very rare these days. Always a great place to go when you need a car or a fix!

Bobby Rahal Honda is very easy to deal with - they make the customer their top priority. I purchased my 2013 Honda CRV from them last year and I felt that I got an excellant deal; I would definatley buy from them again! The service is also outstanding - very quick, professional and competitive. I also like that they wash and vacuum my car with every service visit.

The staff at Bobby Rahal Honda was great and did not pressure me into making a purchase. My sales associate, PJ, was knowledgeable and professional. The dealership offered me a very competitive trade-in value for my old car. I have been a Honda driver for several years, and I will not hesitate to return when it is time to trade.

Great dealership, friendly service. If you enjoy being treated special, this is the dealership for you. Competitive prices.

Great service. Reasonable cost for repairs. Friendly and courteous.

The sales team were all very cordial and efficient. The car and paperwork ready for me at arrival. I have bought 5 automobiles from Rahal over the past years and use Rahal for service also. Much appreciate the honda dealership! A. Darlington

I can't say enough. The ease of getting a same day appointment, the speed of which they got me in and out, washed my car after service...I can't say enough! I will be coming back, and every car in the future will be bought from Bobby Rahal!

Very enjoyable experience dealing with Bobby Rahal Honda. If you are in the market for a vehicle, go see Brian Hurley. Thank you Brian and Roberto for taking care of me! I m so glad I had you to walk me through everything.

Vehicle service dropoff was very quick and effecient.

Bought my Odyssey today from Greg Schank and the experience was terrific. Life long customer.

Just wonderful. Dean was courteous, prompt, efficient, place was welcoming.

First experience at this dealership. Haven't bought a car since 10 years ago, and dreaded car-purchase process. This was a very positive experience. Tom Dabich is a kind,
no-pressure, honest, good-listener gentleman who understood which model vehicle I really needed. I very much recommend Rahal Preowned Honda, and salesman Tom Dabich.

We had a very positive experience throughout the entire process. Everyone we met at the dealership reassured us that we made the right decision to shop at Bobby Rahal Honda. We first hand observed the One Team concept within the dealership.

Our sales person, P.J., was warm and genuine. He made sure all our questions were answered and we were comfortable with the whole process.

We would recommend your dealership to anyone who wanted to have a positive total car buying experience.

Kudos to all and thank you.