very disappointed. I knitted my first sweater and I asked from them to help me to knit the underarms. They said no we cannot help and they sent a link of youtube to help and that link had nothing to do with the knitting underarms. Very disappointed. If they cannot knit, and help people that need help with knitting, why they even have such a shop? very disappointed. Now my sweater has been destroyed.
This is a lovely yarn shop with a truly wonderful team behind it! They have some unique yarn brands, with a fantastic range of colours and accessories. I love how they engage with customers, sorting through the options to get you that perfect yarn for a project. This experience has been the same regardless of whether I shopped in-store, online or at a yarn festival (Unravel). You guys are amazing - keep doing what you do!
Great customer service, love the personal small notest that come with your delivery from A Yarn Story <3
A Yarn Story posts orders out so promptly that they are my automatic go-to option for buying online. I have taken advantage of the virtual appointment option during lockdown and hope it remains as an option going forward for those of us who live a long way away but still consider AYS our local store.
Wonderful yarn store. I haven t been able to make it to the store but have ordered online a couple of times. Carmen and her team are very happy to answer any questions and give advice. Their iKnit7 event has been a highlight of my lockdown
I have been to A Yarn Story in person (pre-Covid), have shopped using a virtual appointment, and have bought from the website. I have been knitting a long time but I'm still very much an enthusiastic novice and need a fair bit of guidance. Every time, the staff have been helpful, friendly and knowledgeable. I am really looking forward to visiting again once I'm safely vaccinated and can't wait to receive my goodies in the post. Thanks, everyone at A Yarn Story, for your help and support.
Imagine my surprise when my daughter and I were visiting Bath and popped in to A Yarn Story and met Carmen the owner- a fellow American! She was delightful and so is the store. Happy to see some of our very favorite yarn brands. It s beautifully stocked. Don t miss it!
absolutely amazing shop, wonderful selection, amazing staff, flawless costomer service, cannot recommend this shop any more!
When I received this in a newsletter today from A Yarn Story (see photo) I felt that some transparency was in order. Firstly, there is no doubt that A Yarn Story stocks a wide variety of beautiful yarn. But I feel that being bribed to give a 5 star review is clearly wrong. This has also prompted me to share something else that troubles me. Hardly any yarn in the shop is priced and having to repeatedly ask prices makes the whole experience uncomfortable. I feel that it is actually done as a technique to shame people into buying without asking, notwithstanding that it disadvantages people who struggle with managing numbers and information. It is a simple thing to be transparent and honest, and time that shops like this were pulled up on such practices.
The photo didn't appear, so the newsletter said, "As a thank you for your 5-star review, we will give you 10% off your next purchase. Just drop us an email with a link to your review and we'll send you a code, or show us the review in-store and we will take 10% off"
One of my favourite yarn shops in the UK with an amazing selection of yarns, notions and outstanding customer service. Their events and workshops are also second to none and I've found myself travelling up from London for the day especially when they've had guest designers such as Molla Mills, Woolly Wormhead and others or events like Sip, Stitch & Shop.
Such fantastic customer service! Surely one of the best yarn shops in the whole country. Carmen s attention to detail and commitment to running an excellent small business with very high standards is second to none. We visited for my birthday and I spent time in the shop on two occasions while we were in Bath and had the best time choosing yarn and chatting to Carmen and her colleague. Shops like this are SO important and I want Carmen and her small team of staff to know just how much we all value them being there. Online service is also truly excellent. Five stars and I defy anyone to say otherwise.
My favourite yarn shop and one that is well worth a visit. The shop is always well stocked with a wonderful collection of beautifully curated yarns and accessories from well known companies as well as indie dyers. I love that I m able to pick up sweater quantities of La Bien Aimee and other dyers yarn that I ve never been able to see in person before.
My main compliment though is how easy it is to shop there, the staff are incredibly friendly and helpful the yarn is organised and it s so easy to not only find what you re looking for but complimentary colours too. If you re looking to learn how to knit or crochet too then there are free evenings where you can join Carmen s team and learn how to... there s no excuse it s so much fun!
The knit night every fortnight draws a really interesting group of people that I wouldn t otherwise have the chance to meet and after having a baby and moving to somewhere I didn t previously have a lot of friends I really look forward it.
Can t recommend A Yarn Story highly enough!
Lovely shop with a great selection. They really went out of their way for me with my order
I was on holiday in Bath and spotted this lovely shop, a lovely selection of good quality wool. Lots of locally sourced and hand dyed yarns. It's the 1st time I've bought this tyoe of yarn. The lady staff member was very helpful and friendly. Wish I lived closer.
A beautiful shop stocked to the brim with hand-picked quality yarns from all over the world! All the A Yarn Story team care deeply about what they do and that really shines through both in person and online.
A must-see store if you get the chance to visit Bath
One of my favourite shops stocking beautiful yarn, tools and notions, and working so hard to bring together the knitting community.
An incredible place for yarn lover's. It not only offers such a diverse selection of Indie yarn, but runs great classes
Love, love, love shopping at A yarn story. Such a fantastical collection of everything I need as a knitting addict and some superb friendly service too. Speedy delivery and lovingly packaged, I just wish I could visit in person... hopefully next year, in the meantime I ll just keep stalking the website for my next purchase
I've visited many times and bought both online and in person. The staff at A Yarn Story are always warm and welcoming and have put together colour combos for projects for me over email. This is my local yarn store even though I live miles away, I wouldn't hesitate to recommend!
A Yarn Story is absolutely my favourite place to buy yarn. Friendly, incredibly helpful and the online service is quick and efficient. Couldn t recommend more highly.
An absolutely fabulous store - Carmen and her team are so helpful and they carry a gorgeous range of yarn and accessories. I wish I lived closer so I could shop in person more often, but the online shop customer service is equally good!
This little yarn shop is 100% my happy place. Warm and welcoming, Carmen and her staff are always more then willing to lend a helping hand and offer first rate advice. The yarn choice available is stunning and I could happily spend hours on end here!
I recently had my first virtual knitting consultation ever with Anna who was super helpful. I was looking for yarn for a jumper for my very small grandson and when I booked the appointment, I was pretty vague about it. Anna had a range of options for me to consider and talked me through their different properties, especially washability, then helped me with colours. I was pleased to get the same attention to detail as I got when I visited the shop last year. Thank you to everyone at A Yarn Story for being troopers and keeping us in essential knitting stock :) I highly recommend this store (hence the 5* rating).
Love A Yarn Story, Carmen and all your staff. Thank you for your project suggestions, yarn recommnedations, patience in teaching and generally being wonderful people. You are appreciated and your store is just delightful. A treasure trove for yarn enthusiasts. Wishing you a Merry Christmas - keep safe and well. Can't wait to visit again!
I recently attended a knitting course here, I can't recommend it enough. Lovely friendly staff, incredible helpful and knowledgeable. I'm planning on booking another one soon.
This is a lovely little local shop with the most beautiful selection of yarns and patterns for all abilities. A warm and soulful shop, the owner s passion for knitting and helping other people knit is obvious. Online service is super speedy but well worth a visit in person if you can.
I have had the pleasure of meeting the A Yarn Story team at shows as well as buying from them on line. They have such wonderful yarns and when I opened my parcel the other day it just brought a massive smile to my face. An in person visit is top of my to do list so I can get to say hello to the wonderful peaches (and the staff as well!)
I love this shop! They carry beautiful but affordable yarn and are extremely knowledgeable. They clearly love what they do and are always a pleasure to deal with. They are also super-organized and efficient. I will be shopping here for many, many years! Definitely recommend!
Absolute experts, incredible selection of really special yarn that will make you want to purchase EVERYTHING because it's all so BEAUTIFUL! The loveliest and most helpful humans, patient and understanding. Lucky for me I'm only up the road!
Beautiful, high quality yarns and accessories, friendly staff, and speedy delivery. What more could you want from your local yarn shop?!
Wow! I mean! I first visited A Yarn Story in 2018 during a roadtrip around the UK. And we were SO glad we decided to stop in Bath. They have a great selection of yarn that you can't find everywhere else, a lovely shop dog (hi Peaches!) and great customer service.
We went back in 2020 (before the pandemic!) but also shopped online during the latest edition of iKnit7. The package came quickly overseas!
This is one of the most wonderful yarn stories in the world! While I live in the U.S., they have always had a warm and caring touch, even from across the pond. And they clearly support other small businesses too, Their knowledge and advice is what brought me to the store - the people keep me coming back!
I have shopped with Carmen at A Yarn Story several times and she is so knowledgeable, friendly and helpful. Always ready with advice, and a few months ago when I ran out of yarn on a project she was able to get me an extra skein of the same dyelot. Highly recommend this lovely store!
Great selection of yarn most of which is from hand dyers and/or small producers so it is more expensive than mass produced yarn. It is worth the walk from the city centre for the choice available and I could have spent more money and time enjoying the shop and talking with the owner. I was made to feel welcome and allowed to browse at my leisure.
Gorgeous yarn store, with great workshops. Fantastic selection of lovely Yarns and notions.
I really really hope to visit this lovely shop next year when it s safe to travel. I ve ordered online a couple of times - great selection of yarn and notions. Love the packaging and the personal note....
A Yarn Story is a beautiful boutique yarn store on Bath s quirky Walcot Street. Carmen and her staff are always welcoming and helpful and it s a joy to spend time browsing their packed shelves. If you re a yarn lover, or you know someone who is, then do yourself a favour and visit AYS and treat yourself or your loved one to something fabulous.
We visited Bath for a few days and found this amazing store, went in one day bought my cute stitch markers loved the service went back the next day and got advice on yarn and even sourced me a sock pattern for beginners and gave me the details I need to start! Added bonus there was a beautiful doggy or pretty girl as her harness said there and had a little fuss
Thank you a yarn story for all your help!
Best yarn shop in the country! Carmen, the shop s passionate owner, has exquisite taste. The selection is beautifully curated they carry only the best yarns in the most gorgeous colors, many of which are naturally dyed. And the staff couldn t be nicer, more knowledgeable or more supportive. I started shopping A Yarn Story as an absolute beginner about a year ago and they ve helped me progress through multiple scarves, hats and my first jumper. Shops like these, which unfortunately are far and few these days, are what makes a city like Bath feel special.
Your open, so is my heart for all things yarn and accessories.
I came across this little yarn shop very recently, during the wonderful iKnit7 extravaganza in their online version, I am so glad I did! After endlessly browsing their lovely virtual shelves full of gorgeous yarns and notions, I was so undecided that I went on to book an online session with Carmen...again, I'm so glad I did!
Thank you so much, Carmen, you were really friendly and helpful and I got the yarn I wanted and needed at the end, plus a lovely chat :). I hope to be able to visit soon...I live in London, but each little yarn shop has its special magic touch!
Thank you so much for all your help and inspiration during this tricky time, your enthusiasm and inspiration has kept me going!!
I'm looking for a real life visit to your fabulous shop it when it is possible.
I m lucky to have 4 yarn shops near me, each offering very different makes and qualities and prices of fibres. A Yarn Story is my special treat shop. I attended my first ever knitting workshop here early this year and found the whole experience a delight. Spending my birthday voucher during Covid restrictions was so well organised with expert advice and a personal shopping slot. If you want something special, I can definitely recommend a visit to A Yarn Story.
The whole team are just superb, such a good range of yarn, notions and tools, and so much knowledge. Always a gorgeous display in the shop, and a great, clear website with fast shipping and a personal touch.
The shop is in the beautiful city of Bath in a great area full of lovely shops. The shop has lovely, friendly staff who have always given me their time when I ve had knitting problems or need yarn selection advice.There is a good range of artisan, local and hand dyed yarns. I recently brought some nice gifts for my fibreshare partner.The shop also hosts workshops, Last year I attended a sock workshop and loved it! I have made lots of socks since! Finally, I regularly attend their knit nights at the shop which are great as you get to meet other craft enthusiasts!
Having lived in Oxford last year, I struggled to find a local yarn store that had the quality and selection of yarn and accessories that I wanted access to. When I made the trip to Bath to visit A Yarn Story, it was love at first site. The shop itself is a gem, immaculately kept, with a stunning array of knitting supplies. On top of that, the team and the service experience was exceptional. Staff were incredibly kind and helpful, and so generous with their time as I looked to find just the right skeins for projects. They also run amazing classes and events, a highlight for me being the Cocoknits event. If you are anywhere near Bath and a knitter/crocheter/weaver, it is worth your time to make a stop here. You will not be disappointed! A must on the UK yarn tour.
Such a wonderful yarn shop. A beautiful selection of yarns and notions and really knowledgeable staff. Have shopped both online and in person and both experiences were fantastic.
Very knowledgeable staff who always, always go the extra mile for their customers. So friendly and welcoming.
Thank you for all of your extra help and support when I was struggling to order the perfect gift for a friend
I ve only shopped virtually but the quality and service was first class
Beautiful Opus yarn and a lovely project bag
Lovely Instagram account to follow too
Can t wait to visit in person when circumstances allow.
I purchased from A Yarn Story during the iKnit 7 Extravangza and would absolutely order again. Despite a high volume of orders due to the Extravangza and while dealing with the logistics challenges imposed by the pandemic, I got my package in a very timely manner. The presentation was lovely and the product itself, a glove kit, was in a gorgeous zipped bag which would be a worthy purchase in its own right. I'm a very happy customer and look forward to being able to visit the shop in person when that's possible again.
Friendly, fun shop with fabulous staff and gorgeous products. Lovely relaxed atmosphere for browsing and inspiration. All the lovely staff are so happy to help and get involved with your ideas, so together you can realize your dreams. In short this shop is an enabling experience.
I haven't gotten to visit the shop in person (yet!) but I've ordered online a few times and every single time has been a delight. This shop has such a large offering of yarns and knitty goods of all types. Every order has come super quickly and beautifully packaged. I'm in love with all of the sock yarn I've gotten, as well as the yarn for the hat I'm doing now. I hope I get to visit Bath and this delightful shop sometime next year!
My absolute favourite yarn store! Carmen and the team go above and beyond for their customers both in person and with online orders. Whenever I visit Bath it is always such a treat to visit A Yarn Story!
I contacted the shop about a specific wool for a jumper I am knitting for my daughter in law. They were so helpful! I then booked a video consultation . It was great to discuss the project, choose a wool colour and have a chat about the project. What a joy! The staff are so knowledgable and so friendly - a rare combination. The wool arrived in the post the next day. What a fantastic shop.
Great little wool shop though a bit intimidating and potentially upmarket for beginners.
Fabulous store that I ve ordered online with multiple times as well as buying at festivals. Always 1st class service and has introduced me to so many beautiful yarns I wouldn t normally have had easy access to. Try opus if you want a cloud of yarn
I had the pleasure of shopping online, with the hopes of shopping in store soon, and the service was on point with the added bonus of a superb selection of yarns. Super easy website to navigate and a pleasure to follow on social media. Can t wait to meet you in person one day soon!
Wonderful shop and business. Totally on my to visit list if I ever get to travel over the channel again. Top notch website though, beautiful yarn in very high quality and wonderful customer service even from very far! Can't recommand enough.
Everyone working there is friendly, knowledgeable, and helpful. As an amateur knitter, they have always been patient and kind in helping me figure out a new pattern or how to fix my mistakes. The yarn they carry is beautiful and provides plenty of inspiration for new projects!
Such a fabulous shop and brilliant service. I have ordered a few things online lately and had prompt delivery, wonderful products and Carmen was so pleasant to deal with. Looking forward to visiting the shop in person some day. In the meantime, A Yarn Story will be one of my go-to online shops.
I wish I lived a little closer to this lovely store. Carmen and her team are just brilliant. My mum and I we due to attend a west knits event earlier this year which sadly the pandemic put paid to. We were informed in good time and offered a refund but instead chose a book from the wonderful collection they stock. I wish A Yarn Story all the best and look forward to a visit very soon.
Such a fabulous, high quality yarn store in a beautiful location in Bath. Gorgeous selection of yarns - thoughtfully chosen, and run by the most incredible woman and her team. Bravo, Carmen! xxx
Living in Tasmania, Australia, makes me one of the 'far away' customers of A Yarn Story. I have now purchased several times (always yarn that I am not able to find here). I am extremely satisfied with the sheer range, customer service, and with the friendliness and helpfulness of staff. My parcel was delivered promptly, which is amazing considering current restrictions on international flights and mail. The lovely hand-written note that comes with it is lovely. Frankly, I am delighted, and will not only purchase again (and soon!), but will try and visit next time I am in the UK. Thanks Carmen and team for the lovely goodies! The parcels always make my day.
I love this little shop, you are always afforded a really warm welcome, and great advice if you need it. The yarns are beautiful and luxurious, it s a real treat to go and squish them. Carmen runs great workshops, and gets some of the best designers and teachers on board; I ve attended several over the years, and I ve met some great people. Cannot wait to get back when things are more normal.
A gorgeous selection of yarns and great workshops on offer.
I absolutely love this shop ! I live in France but make a special detour whenever I am in the UK (or online if I need a pick me up)! The staff are lovely and really knowledgeable, the yarns are all gorgeous and I always come out with a huge smile on my face! I highly recommend this shop to yarn lovers everywhere!
I love a Yarn Story! I have followed them to Walcot street from their original site in Box near to Bath. They are now located in a wonderful artisan street in the center of Bath, cheek by jowl with some other of Bath s special stores,
Nothing is too much trouble for Carmen or her wonderful team.
Technical help is available in the store when trying a new method, for example making my first pair of socks! I have also been completely converted to knitting in the round, on circular needles.
I fall in love with all the yarns Carmen stocks, and despite being a fairly small store the variety and range of hand dyed and hand spun yarns is amazing. What to knit next is always my dilemma, as I lead a very busy life, but I constantly have a couple of projects on the go, one small one such as a heavenly light weight scarf in cashmere that will slip into my bag when travelling, and perhaps a jumper in one of the gorgeous teal blue yarns for a member of my large family.
Don t delay do use A Yarn Story for your next project!
A fantastic, friendly shop which also runs workshops. I have been to several and they always offer good value and interesting tutors. The customer service is great, they will help you pick out yarn for a project and their line of yarns is gorgeous. Highly recommended.
Carmen and her team are welcoming, friendly and a font of yarny knowledge. Whether going into the store, or virtual shopping through lockdown their knowledge and expertise is always on hand to suggest beautiful yarn and colour options for any pattern you have in mind.
It is by far my favourite independant yarn shop.
Also, Peaches, the Customer Relationship Manager, is also a very good doggo!
I had a fantastic virtual appointment with the fabulous staff at this shop. I also booked an in person appointment. They were so helpful and patient. I have nothing but good things to say.
I have done workshops and travelled from Surrey to visit this wonderful shop. During pandemic times they have assisted me virtually to make sure I can still get what I need. Lovely staff and a beautiful shop
My favourite yarn shop! Great customer service, really well curated selection of yarns and accessories, friendly helpful staff, reasonable prices. A must visit for yarn lovers!
Beautiful yarns from a range of different companies, many are hand-dyed and there is a range of choices for yarn material (I found a beautiful alpaca/silk/camel/cashmere blend for a good price). Knitting needles, crochet hooks, embroidery floss and knitting books were also for sale. Lovely atmosphere and great customer service.
Amanda was lovely. It just took me half an hour to understand. The 1:1 gave me the chance to explain what I wanted to establish the skill required for my project. Having someone to show you on Sunday is a bonus when you work full time. A Yarn Story is definitely a place to go if you want to learn knitting or crochet.
Brilliant store with amazing stock, lovely staff and the sweetest shop dog
I always have such a lovely experience at this shop. The yarn is all gorgeous and the staff are very friendly. A small shop but a treasure!
Wonderful yarn store! I still haven t made it to AYS in person but I ve shopped from Carmen and her small and lovely team both online and at yarn shows. Gorgeous range of beautiful yarns
Wonderful yarn shop, fabulous online service and really friendly staff. Have ordered online after dm conversations and everything is perfect. Thank you for the fantastic service and I hope to visit soon. X
Carmen and her team run a delightful yarn shop in Bath and whether in the shop, at shows or online offer the highest level of customer service.
ayarnstory.co.uk
