UnitedConsumers

3 · 71 reviews
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mieke vanderheijden
Reviews 1
2020-09-07 04:14

very satisfied with uc. Especially the savings sys...

very satisfied with uc. Especially the savings system every year for 350 euros because I take out health insurance and energy. Last week I had a chance call from someone to save money on whether or not I wanted to make the switch. After their offer with which I would receive energy via budget, it wa...

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M
mark bus
Reviews 1
2020-09-01 05:19

fucked-up company, have been a member of for years...

fucked-up company, have been a member of for years, for reasons I have started to fall behind with payment terms, get a letter that they will stop the delivery after you have contacted them, and you should not worry that they are going stop the delivery, because you have been a customer for years, t...

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P
P vd B
Reviews 1
2020-08-28 21:21

Very nice that you build up discounts and can pay ...

Very nice that you build up discounts and can pay this out as extra pocket money.

And the more products that you place at an affordable price, the better your piggy bank. Everything is neatly arranged.

Never seen anyone say that I had better wait a while to transfer the energy contract to them...

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J
Jasper Gunsing
Reviews 1
2020-08-19 22:17

After a long wait for payment of the accrued disco...

After a long wait for payment of the accrued discount, I find out that the account number after which United consumers has transferred it is not my account number. Because there is 1 digit missing in the account number in '' my united consumers ''. Strange, because premium has been debited monthly f...

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C
cor jansen
Reviews 1
2020-08-17 05:24

electricity and gas decreased from April 2019, so ...

electricity and gas decreased from April 2019, so I expect to receive an annual overview around the same date April 2020 and possibly get money back according to my calculation, no overview seen in May 2020, I just called one and was told that when reading was a failure at the supplier so it did not...

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T
Tica
Reviews 1
2020-08-15 08:47

I can easily save a little extra with this online ...

I can easily save a little extra with this online piggy bank. Always a surprise when I look at my savings. Soon a weekend away !! And do you have questions or are you bothered with something? Customer service always knows what to do with your question.

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R
Ramon ayers
Reviews 1
2020-08-06 01:17

Dit is de slechtste auto verzekering van Nederland...

Dit is de slechtste auto verzekering van Nederland kan ik je met ervaring meedelen beloven je 20 euro welkomst bonus om je daarna weken aan de lijn te houden dat een of andere afdeling extern het regelt. En bij alle vragen sturen ze je door naar auto verzekeraar die je weer terug naar hun stuurt omd...

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M
Marko Nenner
Reviews 1
2020-07-08 21:51

The worst service anyone could hope for. People in...

The worst service anyone could hope for. People in the customer service are unfriendly and not willing to help. Plus, the offers they have seem more like a scam. It takes more than 1 month to process a contract which was made and eventually, they harass you with some arbitrary deposit.
Thanks for n...

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S
Sven Wilting
Reviews 1
2020-07-07 19:52

What a worthless and non-people-oriented society. ...

What a worthless and non-people-oriented society. Last year switched to UC for energy (gas and electricity). This year in February we decided to sell our house because of new jobs for both. Unfortunately our new house is not yet available, so all contracts must be canceled. No problem for anyone exc...

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V
Viktoriya Van Ree
Reviews 1
2020-06-24 20:22

I would have lost my many years of claim-free year...

I would have lost my many years of claim-free years because I just fell outside the period stated above. Thanks to UnitedConsumers, through a leniency request from UnitedConsumers to the insurance company, I have recovered my 10 claim-free years.
I think this is true service and commitment to the c...

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R
R. Kost
Reviews 1
2020-06-18 00:20

Sending you unsolicited LIES emails with them that...

Sending you unsolicited LIES emails with them that the energy would be 400 euros cheaper, is not listed per year or per 5 years. If I really want to know who is the cheapest, I go to an impartial energy supplier site myself and I did that by entering my postcode house number; 1st place Welcome Energ...

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W
Wanda Veltman-Hennekes
Reviews 1
2020-06-15 15:30

My mother was a client with them and had a contrac...

My mother was a client with them and had a contract for 3 years. She died early January and yesterday I received the final bill. I am surprised to see that they charge a fine of 50 for breach of contract for both the gas bill and the electricity. The post is addressed to the heirs.
Immediately ca...

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M
Monica Albers
Reviews 1
2020-06-05 09:33

Good system to build up a discount. Unfortunately ...

Good system to build up a discount. Unfortunately you don't have to rely on the information on site. It says "between 10th and 15th the discount will be paid, if you indicate it before the 10th" It will then usually be later, it would then be omitted.

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C
Coen Bakker
Reviews 1
2020-05-22 15:14

I switched to UnitedConsumers last year (reimburse...

I switched to UnitedConsumers last year (reimbursement policy in combination with supplementary insurance). In the end I am not happy with my choice. I thought I was well insured, but too often situations have occurred where I do not consider myself helped. Declining went very smoothly a number of t...

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D
Dart Veder
Reviews 1
2020-05-10 13:04

Once inside, there are other conditions

Once inside, there are other conditions
Insurance taken out based on information on website. Info was incomplete and turned out to be different (Website still under construction they said). Insurance should be canceled anyway, according to the website, but you guessed it, this was not so easy, but ...

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Y
Yvon Albering
Reviews 1
2020-04-26 22:15

Very clumsy tel. Seller who mainly tries to answer...

Very clumsy tel. Seller who mainly tries to answer NO after 5 times what UC is and tries to hold my attention by saying 5 times that I have responded to something ??? ... would not know what!
He hangs up after the 6th time! WELL DONE! Otherwise I would have done it! And oh well, 1 star for his dign...

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J
Jacques Stui
Reviews 1
2020-04-19 09:50

I have been a member for over 12 years. I saved ...

I have been a member for over 12 years. I saved 2700 on my expenses during this period. If I have a question I will be helped nicely. I have good insurance with VGZ and have a low premium through united consumers.

I also find VGZ a very customer-friendly organization. During a change of employe...

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H
Hannah Gray
Reviews 1
2020-04-15 17:08

We have just moved to the Netherlands from the USA...

We have just moved to the Netherlands from the USA and applied for insurance through VGZ UnitedConsumers. We were accepted very quickly, and they have been great about emailing me in English, which I really appreciate. Obviously as we deal with coverage in the future, I will edit my review according...

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J
Johanna Bakker
Reviews 1
2020-04-12 05:30

We are very satisfied with UC, firstly because the...

We are very satisfied with UC, firstly because the prices are sharp and tidy: we always get a nice amount back because we have a mobile subscription and two health insurance policies through them.
But also because the service here is good: we have had serious problems with Tele 2 transferring our m...

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E
eugenie hitipeuw
Reviews 1
2020-04-09 09:31

when it comes to collective discount, they do not ...

when it comes to collective discount, they do not give themselves at home because the discount is going in and electricity so I did not get the answer I think it is strange gas and electricity but not on the mental health care

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E
Els van Zanten
Reviews 1
2020-04-09 01:30

No idea what this business, but I do not take me s...

No idea what this business, but I do not take me seriously by them. I have taken out insurance through them but has since been beset with advertising messages. If you want to unsubscribe from the emails, you will be directed to their website where you can sign out everything. But a few days later be...

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B
B.A. van Roessel
Reviews 1
2020-03-13 11:21

They increase your monthly amount without consulta...

They increase your monthly amount without consultation. They believe they can already see what you are going to use after being a customer for 1 month !!! They do this based on historical data. They do not give advice "it seems wise to increase your monthly amount" but do that themselves without con...

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B
Bert Blomsma
Reviews 1
2020-02-26 10:02

This morning I first had contact with your custome...

This morning I first had contact with your customer service (Renate). The recording was immediate, which is already rare nowadays, and I received extremely friendly and professional assistance. If this continues, I will be a happy new customer and I will remain so.

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I
InStyle9
Reviews 1
2020-02-15 23:44

Moderate online environment. No meter readings to ...

Moderate online environment. No meter readings to be filled in, no insight into consumption, installment amounts are considered ridiculously high and can only be changed online once every 6 months (whereby you can only change the installment amount by 5%), no online invoices. They actually provide p...

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Y
yin yang
Reviews 1
2020-02-06 17:41

Asked 100 times if they want to stop calling. Empl...

Asked 100 times if they want to stop calling. Employees continue to rattle on aggressively when you indicate that you are not interested. We have now blocked several telephone numbers of this organization. Yet they continue to stalk us - Maybe I am good training material for the telecom employees. (...

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K
KY
Reviews 1
2020-02-01 09:37

Not a customer but still 5 stars. I had signed a c...

Not a customer but still 5 stars. I had signed a contract and within 14 days I found a cheaper alternative after which I canceled my contract. The employee on the line was super chill, not pushy or anything. She just asked what the reason was and that was it.

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G
George s
Reviews 1
2020-02-01 02:33

Yesterday application but no confirmation received...

Yesterday application but no confirmation received. Called over this morning: 'you have to request it again'. If that did not work, it was also possible by telephone.
Not very customer friendly but ok. Filed again. According to the site, I got a rate of 174, -. Nowhere does it say that the discount...

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G
Gerd Stuckard
Reviews 1
2020-01-25 12:14

De service is heel ergcht, te duur bij all accesso...

De service is heel ergcht, te duur bij all accessories Direct van providers 10 tot 15% goedkoper

Car insurance at Consumers 27 a month change to auto insurance at my bank same insurance data but only 14 in Monat.Finger away from such mediated a bit on the Internet compare providers Consumers ...

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Patrick Wijnen
Reviews 1
2020-01-23 12:29

Very poor organization that only wants to recruit ...

Very poor organization that only wants to recruit participants, but once connected, the misery starts and they no longer do anything for their 'participants'. United Consumers has regularly been negative in the news with all kinds of consumer programs such as Radar where attention was paid to these ...

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M
Mad Jack
Reviews 1
2020-01-23 11:35

For me, this organization is nothing more than a b...

For me, this organization is nothing more than a bunch of cowboys. Complaints could be made by telephone both according to their own website and according to the general conditions. In practice, the staff is instructed simply not to accept complaints.

The tone that is used by the employees is sha...

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Petra Kamp
Reviews 1
2020-01-21 19:43

I have been a satisfied customer for 4 years and h...

I have been a satisfied customer for 4 years and have a good experience with the always friendly and helpful customer service! Nice savings program and good service which is always easy to reach.
Very satisfied with the competitive rates of my car insurance, mobile subscription and health insurance...

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M
Margreet
Reviews 1
2020-01-19 11:09

United Consumers calculates a term amount that is ...

United Consumers calculates a term amount that is 50% higher than the actual costs. Whatever I try, United Consumers does not reduce the amount and continues to write off more than 300 instead of 200 euros. After a year I will get 1200 euros back. A far too high advance amount cannot be the intentio...

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