Patrick Wijnen

Review of UnitedConsumers

Very poor organization that only wants to recruit ...

Very poor organization that only wants to recruit participants, but once connected, the misery starts and they no longer do anything for their 'participants'. United Consumers has regularly been negative in the news with all kinds of consumer programs such as Radar where attention was paid to these malpractices.

I myself have experience with the health insurance branch. Years ago I took out health insurance through UC but when I moved to Spain I was obliged to be insured there. I canceled my health insurance policy (which was very difficult via UC) but in the end this seemed to be done. A few years later it appeared that this health insurance policy was never canceled and that is why VGZ registered me with payment arrears. At least once a year I receive an e-mail in which UC reports about an alleged payment arrears, but when you ask for something substantively and you try to tell your story over and over, they refer you to VGZ. They are not allowed to make any announcements because of the 'privacy legislation' Unbelievable if you were a member of United Consumers 'as a participant'. After all, they write in the mail:

"As your intermediary, we are interested in why you have not yet paid your premium. If possible, we will help you to resolve the situation. If you have already paid your premium, you can of course use this email as consider not sent. "

Employees of United Consumers are short, not customer-oriented and often even rude. They are not at all interested in a reason, let alone offering a solution.
I will therefore consider this umpteenth e-mail again but not sent.

In short, don't be tempted by all kinds of nice talks and telephone offers. This party is unreliable and not service oriented.

Do not be fooled!