Margreet

Review of UnitedConsumers

United Consumers calculates a term amount that is ...

United Consumers calculates a term amount that is 50% higher than the actual costs. Whatever I try, United Consumers does not reduce the amount and continues to write off more than 300 instead of 200 euros. After a year I will get 1200 euros back. A far too high advance amount cannot be the intention. Don't fall for it. Moreover, United Consumers only gives 1 invoice per year. For small business users, who regularly make VAT returns, this is very inconvenient. You want to settle your energy costs regularly but you don't have any invoices for that.

United Consume responds with a standard answer. "We get your advance data from the consumption of the last 5 years." Lovely people. I am a brand new customer. My consumption data (200 euros) per month comes from my previous energy supplier. United Consumers adds 100 euros. I've already called twice. Nothing has changed. Of course I sent my old annual invoice. It is a good appearance.