cor jansen

Review of UnitedConsumers

electricity and gas decreased from April 2019, so ...

electricity and gas decreased from April 2019, so I expect to receive an annual overview around the same date April 2020 and possibly get money back according to my calculation, no overview seen in May 2020, I just called one and was told that when reading was a failure at the supplier so it did not work, while I do get the monthly usage overview, ok, I have to believe that, but it was immediately said that they have legal time 8 weeks after April 2020 to only then the overview and so I do not get a refund until ..... .. I don't like that, I get the impression that a refund is just being held for a few weeks. or am I saying something crazy? I will wait, it will make me wonder. I'll let you know. I do not receive a response to my email