The Travertine Group

4.5 · 90 reviews
Write a review
N
Nick Holmes
Reviews 1
2020-09-15 02:20

Great company to deal with. Always up front with p...

Great company to deal with. Always up front with prices. They fix mistakes quickly and are always willing to help. Stone-Mart is great about giving us a heads up on when they are low on stock and when the next shipment is expected to arrive. I highly recommend this company.

Read full review

T
T Brian Knauer
Reviews 1
2020-09-12 05:22

Great service from Kristi and their suggestions fo...

Great service from Kristi and their suggestions for installers was spot on perfect. We tiled our entire condo and went to the beach for a week. Came back to tiled place, clean and complete. Don t waste your time at the big box stores.

Read full review

E
Elizabeth Bristol
Reviews 1
2020-09-08 22:22

I've been ordering from Stone-Mart since they open...

I've been ordering from Stone-Mart since they opened! I have dealt with a lot of stone importers in the past all throughout Miami to North Florida and by far I can honestly say that they have fulfilled all my jobs. I send my customers all the time to view the material in person and they can also agr...

Read full review

M
marcelo vieira
Reviews 1
2020-09-04 20:39

I only buy at Stone Mart for 3 basic reasons :

I only buy at Stone Mart for 3 basic reasons :
1-High End Quality Material
2-Price ,, the best in town, competitors cant beat them
and most of the times they buy from stone mart to re-sale , so I don t waste my time looking around
3-Great and honest people.

Read full review

K
Ken Belli
Reviews 1
2020-09-01 01:56

I just wanted to give a shout out to James Webb an...

I just wanted to give a shout out to James Webb and Stone-Mart. Even though my order was small, James treated us like we were his only customers. Even when we ran into a bit of a snag, James saw the issue through and made our buying experience a very good one. Not only was he helpful in our product ...

Read full review

S
Stacy Stratmann
Reviews 1
2020-08-27 22:43

I wanted to take the time to write a review on one...

I wanted to take the time to write a review on one of your employees. Fortunately, work has continued to come in at a great clip for me, so it s not like I have time on my hands to sit down and write a review but I really wanted to express how lucky I believe you are to have Deon. I ve owned a des...

Read full review

S
Serenity Pools & Spas
Reviews 1
2020-08-23 04:44

Stone-Mart has extremely high-quality products and...

Stone-Mart has extremely high-quality products and never let me nor my clients down. They have an abundance of options for my clients to choose from to create their dream pools. They keep their products up to date with new trends so my clients can find what style they are looking for. Specifically t...

Read full review

K
Krissy Melendez
Reviews 1
2020-08-16 02:37

Iris is amazing here. My mom and I came here to tr...

Iris is amazing here. My mom and I came here to try and match the tile in the house she just bought. My mom thought she found it and had me go grab the sample of the tile. I handed it to Iris and she was like this is the wrong match what you have is Cappuccino. Of course I am thinking there is no wa...

Read full review

L
Lauren Rolfe
Reviews 1
2020-08-07 17:23

Store and selection were well organized and presen...

Store and selection were well organized and presented, both inside and outside. We went to look at travertine to be used for a pool deck Jualeydi helped us and we found her to be pleasant, friendly and professional. She explained the differences between various types of travertine and showed us disp...

Read full review

D
Daniel Morris
Reviews 1
2020-08-06 06:04

I have been working with Karla at the Tampa locati...

I have been working with Karla at the Tampa location and besides Stone-Marts incredible selection of travertine her great knowledge and attention to detail as well as instant responses is what sets their world class experience company apart from the very few businesses that really care. Thanks to Ka...

Read full review

T
Tiffany Green
Reviews 1
2020-08-01 13:25

We are a swimming pool contractor and have been bu...

We are a swimming pool contractor and have been buying travertine from them for while now. Every order I have placed with Stone-Mart has been a great experience. Orders are shipped and delivered very quickly, great quality, and the best customer service around! I highly recommend Stone-Mart for your...

Read full review

N
NFW Fireryone
Reviews 1
2020-07-27 22:07

I purchased high end travertine from stone mart vi...

I purchased high end travertine from stone mart via my pool remodeling company. HORRIBLE product.

They originally send stone that was terribly chipped and broken and the usable stuff was full of pock marks. It looked like swiss cheese. After much back and forth from the pool company and stone...

Read full review

L
Lori Searcy
Reviews 1
2020-07-20 09:54

I couldn't be more pleased with the customer servi...

I couldn't be more pleased with the customer service and support provided by Jualeydi for my non-profit's order of limestone pavers.
From the beginning, she has been responsive, pleasant and has dealt with every change I had with a professional ability to meet our organization's needs. When I aske...

Read full review

B
Brittany Newberry
Reviews 1
2020-07-15 07:02

Nahida was amazing to work with. We had a very lar...

Nahida was amazing to work with. We had a very large and complex order of stone and marble. She was on top of getting our deliveries done in a very timely manner and offered other helpful resources. I would definitely recommend using Nahida for any of your needs when working with Stone-Mart of Tampa...

Read full review

J
john lum
Reviews 1
2020-07-10 01:46

Be careful when purchasing premium travertine at S...

Be careful when purchasing premium travertine at Stone Mart. The name is deceiving. 40% of the tiles were junk on my last job. The condescending manager Bob Glass will tell you that it's your own fault for not checking the stone before it left the yard. They refuse to take any returns. I got to thro...

Read full review

B
Betty Bachand
Reviews 1
2020-07-01 16:20

Patrick was outstanding. We were very happy with o...

Patrick was outstanding. We were very happy with our shopping experience at Stone-Mart.
He gave us excellent advice and had our stone all ready to take home when we stopped by.
The showroom at Stone-Mart is beautiful and worth a visit if you are in the area. They have displays of all the stone in ...

Read full review

J
Jerry Comellas
Reviews 1
2020-06-28 15:04

Nahida was great to work with in helping us locate...

Nahida was great to work with in helping us locate travertine that was equal to our master bedroom that is now to be brought into our master bathroom. She was very knowledgeable and personable and fun to talk with. We will certainly recommend our friends and family lookup Nahida for their floor tile...

Read full review

W
William Reilly
Reviews 1
2020-05-27 11:40

I walked into Stone Mart a few days ago and was gr...

I walked into Stone Mart a few days ago and was greeted by Nahida. She was fantastic to work with! She took us around the showroom, educated us on the various options and presented us with samples to take home based off our interests. If you are thinking about re-doing a pool deck or the flooring on...

Read full review

S
Scott Jeffrey
Reviews 1
2020-05-24 02:01

From start to finish I wasn't kept informed. Never...

From start to finish I wasn't kept informed. Never called back until I made some noise. I purchased a lot of travertine tile which was the only good part of our experience. They said we will pick up the pallets . Called informed they could come and get them 2 weeks later no call so I spent half a d...

Read full review

R
rob paolillo
Reviews 1
2020-05-16 14:02

The service was incredible. They helped me out wi...

The service was incredible. They helped me out with all my questions and sealed my travertine deck. The travertine now looks incredible. They did a very thorough job and cleaned up after themselves---very professional! Everyone is very friendly and helpful. I highly recommend using Stone-Mart.

Read full review

Y
Yvette Segura
Reviews 1
2020-05-13 20:12

We are doing a kitchen remodel and found the perfe...

We are doing a kitchen remodel and found the perfect marble tile at StoneMart. From start to finish they were helpful, professional and service-oriented. We had an issue with some of the tiles being broken. Jay Hearn and his team were great in how they handled the matter and got things right back on...

Read full review

R
Ray Galiardo
Reviews 1
2020-05-13 13:32

Excellent shopping experience for your travertine ...

Excellent shopping experience for your travertine needs, I have use Stone-Mart for many pool remodels and have always been impressed with the selection and availability of their products. Customer service from my sales rep Tom has been great! He has excellent knowledge of all of the products and t...

Read full review

L
Leon Sytov
Reviews 1
2020-05-08 12:52

Our company buys travertine tiles and pavers from ...

Our company buys travertine tiles and pavers from Stone-Mart on a regular basis for over 20 years. I would say that Stone-Mart offers the highest quality travertine at the most competitive prices on the US market. After Stone-Mart added huge selection of porcelain tiles and pavers to its product lin...

Read full review

M
Melvin Rivera
Reviews 1
2020-05-04 07:20

My rating is solely based on my experience shoppin...

My rating is solely based on my experience shopping for tile at this location. Poor communication and service. They have a decent selection of tiles, the store is clean and inviting.

I was working with a project manager to install new tile in my office. Had a rep from the showroom put a tile set ...

Read full review

J
James Larese
Reviews 1
2020-05-02 01:53

Recently purchased 2300sf of travertine tile from ...

Recently purchased 2300sf of travertine tile from Stone-Mart. It's a team of pros that provided outstanding service from my first request for samples through order-to-delivery in my driveway in a couple days. Jeremy provided superb advice on the brushed & chiseled French pattern I now have laid ac...

Read full review

B
Barbara Palermo
Reviews 1
2020-04-28 08:54

Mike Anderson resolved an issue with our travertin...

Mike Anderson resolved an issue with our travertine very successfully. He went above and beyond for our landscape construction company, which is what we really needed. We will only use Stone Mart going forward! Thank You Stone Mart from Outside Interests.

Read full review

M
Mark Francen
Reviews 1
2020-04-27 08:51

Bad experience!!!

Bad experience!!!

Went to Stone Mart to compare prices with Floor and Decor for tile. Stone mart had a nearly identical item for lower price. Salesman Sal said they ALWAYS have it in stock so no issue if we needed more tile because they charge a restocking fee if you don't want some. Total lie...

Read full review

F
Frank Letterie
Reviews 1
2020-04-26 17:58

Dealing with Sal at Stone Mart is always a pleasur...

Dealing with Sal at Stone Mart is always a pleasure! He is very knowledgeable of the products that they have to offer and always provides us with the best customer service. He is quick to return phone calls and answer e-mails which is basically unheard of in this industry nowadays. We have ordered t...

Read full review

Z
Zeljko Markovic
Reviews 1
2020-04-19 14:24

If you are looking for great customer service, acc...

If you are looking for great customer service, accompanied by great prices, then Stone-Mart should be your one and only destination. Quality stone by a company that goes out of their way to make sure each one of their clients is a 100% satisfied. Please ask for Dan and he'll make sure you get taken ...

Read full review

G
Google Reviewer2030
Reviews 1
2020-04-15 10:40

I had no problems working with Patrick, but one vi...

I had no problems working with Patrick, but one visit I had to work with Loretta Ducas and it was awful. Loretta was rude, initially ignored me, and refused to help me figure out how many tiles I needed. She was supposed to be helping me, but then helped another customer and took 2 phone calls. She ...

Read full review

L
L R
Reviews 1
2020-04-12 02:13

For the First time when I visited the store I was ...

For the First time when I visited the store I was so fascinated with assortment and Quality of the products. As soon as you walk in they greet you and have a big smile on their faces. They more then willing to help you with the choice of stone and happy to Explain ever details. My dad is friends ...

Read full review

M
Madeline Salerno
Reviews 1
2020-04-08 17:20

Mina Megaly was pleasant, helpful and patient duri...

Mina Megaly was pleasant, helpful and patient during our visit to the Tampa location. Our purchase was made through our contractor. Prices seem fair, delivery driver was timely, very pleasant and careful to follow instructions on where to place the 7 pallets of stone. The stone was packaged well a...

Read full review

G
george mcgourty
Reviews 1
2020-03-11 19:41

Stone Mart supplied the stone for my pool deck. As...

Stone Mart supplied the stone for my pool deck. As soon as tiles were installed they started chipping. Manufacturers rep visited my house and said that Stone Mart did not show installers how to prep the stone resulting in at least 20 tiles chipping and cracking. Manager Bob promised 3 months ago to ...

Read full review

R
Rebecca Sumner
Reviews 1
2020-03-09 17:32

Michael Anderson was a life saver. He is extremely...

Michael Anderson was a life saver. He is extremely professional and moved mountains for us. He was able to get my product to me quickly and communicated with me every step of the way. The product I received is of very high quality. I would recommend Stone Mart 100%. You will not be disappointed. Mic...

Read full review

J
Jim Silker
Reviews 1
2020-03-06 21:56

I love my lenardo travertine floors from Stone-Mar...

I love my lenardo travertine floors from Stone-Mart! I drove over from Orlando and trucked it back myself. 2000 square feet of the most beautiful stone. I had a few few chipped corners in the batch, but put those to the side and used as my cutting tile. Forrest Bailey is my favorite salesman. I orde...

Read full review

C
Charles Barrett
Reviews 1
2020-03-05 09:30

Just completed my second order with Stone Mart. O...

Just completed my second order with Stone Mart. Of course I asked for Jualeydi as I highly recommend everyone to do. As I expected, it was once again efficient, painless and just a completely satisfying experience. If you are doing a project that you will be using tile or pavers for I highly reco...

Read full review

J
Jeff W
Reviews 1
2020-03-01 19:46

Stone Mart is absolutely amazing, they have sold m...

Stone Mart is absolutely amazing, they have sold me travertine and marble for three of my houses. Their high end travertine and marble is an amazing value, it usually the same price as a low/mid-grade tile at Home Depot but adds 10x the value to the home. Their selection is amazing and every time I ...

Read full review

M
Marilyn Larese
Reviews 1
2020-02-25 02:34

We've been renovating the interior and exterior of...

We've been renovating the interior and exterior of a house that we recently purchased. Stone-Mart is our go-to store for the marble and travertine that we installed inside of the house, travertine ledger panel for the exterior trim, and travertine pavers for the lanai, driveway and porch. The ston...

Read full review

N
Nate Barger
Reviews 1
2020-02-24 17:47

We created an outdoor oasis and Jay Hearn was very...

We created an outdoor oasis and Jay Hearn was very helpful! He was able to get me great pricing without sacrificing quality. I had several change orders and he was very attentive. This is the same stone you will pay double for from your local vendor. I would highly recommend them and their products ...

Read full review

J
Jesus Silveira
Reviews 1
2020-02-21 20:38

We have been purchasing material from Stone-Mart f...

We have been purchasing material from Stone-Mart for several years. Karla Vasquez and Ryan Bluestone both go above & beyond on a continual basis. Since we were introduced we do not purchase travertine anywhere else. We rely on their expertise, knowledge and suggestions which in turn makes our busine...

Read full review

S
Sarah Young
Reviews 1
2020-02-21 14:38

Had what I needed but it took a ridiculous amount ...

Had what I needed but it took a ridiculous amount of time for them to get my order of 22 pencils ready. They are also a little pricey. I thought I was paying for better customer service but I was wrong. I would not shop here again.

Read full review

J
Joe Fabel
Reviews 1
2020-02-15 19:12

Took a sample in from a travertine floor we have i...

Took a sample in from a travertine floor we have in our master bathroom. A gentleman greeted us as we walked in and immediately knew what kind of tile it was from the sample. He told me everything about it! Even told me it was discontinued. He checked all his database and they did not have the produ...

Read full review

D
Diane Seaton
Reviews 1
2020-02-15 15:14

We are a swimming pool contractor in East Tennesse...

We are a swimming pool contractor in East Tennessee. We recently built an extremely high end swimming pool and bath house project and purchased the travertine from Jason Sampson at Stone Mart. He not only gave us the best price but the service was outstanding as this project had a few unusual requ...

Read full review

C
Christine Zacharias
Reviews 1
2020-02-08 12:51

I just wanted to say a big thank you to Iris who h...

I just wanted to say a big thank you to Iris who helped me out on Saturday. I was missing tile for the edge of my spa. The pool was put in 17 years ago so I had no idea how to find what I needed. Other tile companies put me on a bit of a goose chase in their stores. As soon as I showed Iris what...

Read full review

C
chuck barrett
Reviews 1
2020-02-05 03:11

Ask for Jualeydi! I was impressed with her follow...

Ask for Jualeydi! I was impressed with her follow up, patience (especially patience), kindness and product knowledge. I would even say I received Perfect service from her. I was Very satisfied with entire experience, but most of all with my sales professional Jualeydi.

Read full review

A
Arthur Borchert
Reviews 1
2020-02-01 19:49

We, Trademark Pavers, would like to extend a speci...

We, Trademark Pavers, would like to extend a special Thank You to Jeremy Cousin and the Stone-Mart Sales Team for all the time and effort you put into our orders and services. Jeremy has always gone the extra mile to help us with any materials we've needed and always to lend us a helping hand.

An...

Read full review

R
Robert Ross
Reviews 1
2020-01-27 20:10

Went to Stone Mart in Tampa to check out their inv...

Went to Stone Mart in Tampa to check out their inventory. Worked with Cynthia to help us decide what would work. Cynthia reviewed pictures of our master shower and guided us to in our selection. Beautiful travertine tile, wholesale prices and Cynthia got us an additional discount. Highly recommend, ...

Read full review

A
Allen W
Reviews 1
2020-01-25 10:56

We want you to know that we are very pleased with ...

We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business wi...

Read full review

M
mike g
Reviews 1
2020-01-23 23:19

We have been dealing with Stone Mart for a few yea...

We have been dealing with Stone Mart for a few years now. Unlike others suppliers we have worked with in the past, Stone Mart travertine material is always well stocked. Their pricing allows our customers easily upgrade to a travertine product. They also have a first class showroom inside and outsi...

Read full review

M
Matthew Jones
Reviews 1
2020-01-17 01:27

I wanted to share my experience with my recent bat...

I wanted to share my experience with my recent bathroom remodel planning and materials purchase from Stone Mart. From the moment I entered the showroon, I was immediately greeted by Iris and Humberto, both made me feel at home and extremely comfortable as I really had no definitive plan as to what t...

Read full review

J
Jason Thompson
Reviews 1
2020-01-08 21:28

I have made two purchases over the past year to re...

I have made two purchases over the past year to remodel two Master bedrooms and bathrooms. I worked with James on each of my purchases. He was very quick to respond via email and telephone to answer questions, provide quotes, and update quotes on short notice. He took time to describe differences be...

Read full review

M
Mike Oddo
Reviews 1
2020-01-02 18:45

I have been doing business with Stonemart for a lo...

I have been doing business with Stonemart for a long time since I think around 2001. We have always had great service and tremendous selection and quality combined. Christina is my regular rep there at Tampa location and she always raises the bar for the best friendly service possible. She can usual...

Read full review

B
Blue Collar Entrepreneur
Reviews 1
2020-01-01 05:17

Bought from these guys for the first time the othe...

Bought from these guys for the first time the other day. Customer service was amazing and good quality product. Ordering process was smooth and simple.

I also want to give a shout out to Tom, he was my sales rep and was extremely helpful. Went out of his way to make sure I got the right travertin...

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn