My rating is solely based on my experience shoppin...

My rating is solely based on my experience shopping for tile at this location. Poor communication and service. They have a decent selection of tiles, the store is clean and inviting.

I was working with a project manager to install new tile in my office. Had a rep from the showroom put a tile set on hold, provided all the required information to have the rep contact my PM as soon as possible to get started.

72 hours without hearing back, I call Stone Mart, get an apology and a do over. I even had the sales rep put an order on a different set just in case the other tile was not available. A few days go by, no call back.

At this point, I just about had it with them, even though I really liked the tile. I shared my story with a rep from a different store I visited, she said they had a relationship with Stone Mart and would reach out on my behalf to have them call me.

The call never came. So there you have it. Time wasted.. Smh.