3 years ago
I have changed my stars from 1 to 4. After contac...
I have changed my stars from 1 to 4. After contacting Wizard World, they had someone from the company contact me and everything was eventually resolved. The other two employees I spoke with were extremely polite.
Original: The receptionist was extremely rude. She would not let me finish my explanation. I had purchased 2 autographed machetes from Danny Trejo in advance for a Chicago event, but since they ran out of the item before I had a chance to meet him, they said they would ship it directly to us. I only received one of the items. Since this agency is the return address on the package, I called to find out if they knew whom I should contact. Instead, of letting me finish my sentence, she yelled, This is not Wizard World and hung up on me. Then of course did not answer when I tried to call back. I left a message, but who know if she will even listen.