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D
3 years ago

The bananas usually don t last as long as the ones...

The bananas usually don t last as long as the ones at the Riggs and Alma School location. Today I got a cashier who didn t know how to manually enter EBT information when I didn t have enough on the card for the groceries But, it s on my way home from church, so, I grin and bear it.

g
3 years ago

I was recently looking for the address of this sto...

I was recently looking for the address of this store on google for pharmacy reasons and saw the insanely high number of negative reviews for this store shocking. I have been shopping here since the store opened over a decade ago and can say that I would never consider shopping anywhere else except in the case that Basha s did not have the item I was looking for, obviously. The employees are outstanding and they recently underwent a serious upgrade process making the store 10x nicer than it ever was before! I love the in house food and their sushi rivals that of local sushi restaurants. They make the people who shop there feel like family especially if you take a minute to actually talk to them!

I would like to rebut the claims on here that they are understaffed or that they have poor customer service: 1) it is not uncommon for stores to experience a rush and get bogged down by the number of customers and to say they have poor service because you had to wait 5 minutes to get to the front of the line is absurd. 2) there are many times when I m sure an employee doesn t show up or even multiple for that matter giving the impression of understaffing the facility but this is something out of the control of those incharge and I have had multiple experiences where I got personal assistance from the managers for menial tasks. 3) to base the harsh judgment of the employees on one sub-par experience is disappointing, I would understand if a customer has undergone a poor experience but most of the reviews on this site are based on a single bad experience which I have not had myself.

I hope this is informative and helps to quell the haters on this site.

C
3 years ago

worst experience with the old cashier at checkout ...

worst experience with the old cashier at checkout 3 on 02/17/16 at 5:00pm today. She insulted me in front of other customers for not taking items of the basket for checkout.
I cried while going home and she really humiliated me definitely a racist.She should have told me to do so instead of insulting me.

S
3 years ago

As I walked around the store I could help but noti...

As I walked around the store I could help but notice the employees watching me and when I actually asked for help I got the same answer both times; "I'm new, I don't know where anything is."
Very unprofessional.

S
3 years ago

I used to like Bashas , but they have really gone ...

I used to like Bashas , but they have really gone down hill not very many locations left and I got my son's Birthday cake there and was quite dissapointed... I have been buying cakes there for 30 years will not go back for 31.

T
3 years ago

I don't think that I could ever , ever put into a ...

I don't think that I could ever , ever put into a short story the way I love every part of Bashas'. I have been going to Bashas' since they first opened 16 years ago. The manager, Jamie takes pride in his store, this is true with everyone who works for that Bashas'. Every person in every department , from Cindy who manages the awesome bakery , and everyone who works with her, to all of the people in the deli ,Pattie , &Baliey and a lot of people who work with them. Then you have the freshest meat department where everyone offers you their best cut of any kind of meat that you want . No matter what department you go to ,produce ,dairy , floral , every department & everyone who works those departments take pride in what they do ,and they show you ,the customer how much they care. There isn't any other store in Az. who could come close to trying to compare to Bashas' in Chandler, of of Chandler Hights & Gilbert Rd. See for yourself.
_____

A
3 years ago

The store is solid. Prices are competitive and it...

The store is solid. Prices are competitive and it's easy to check out. More of an old school sort of grocery store. I find that sometimes they don't carry some ethnic food items but, overall a very good selection. I like shopping here better than Walmart it seems less chaotic.

M
3 years ago

I just can't recommend this store to anyone. Burri...

I just can't recommend this store to anyone. Burrito bar: gross. Rotisserie chicken: cold, dry. Baked rolls, buns, bread: dry. Chicken strips and fries: cold, dry, stale. Macaroni salad: smells rotten. Everything else: don't know, not going to risk it. Probably bad.

J
3 years ago

Fresh made Donuts and Bagels in house. My go to pl...

Fresh made Donuts and Bagels in house. My go to place every Saturday morning for them. My wife is from New Jersey and loves their bagels. They have a wide variety of donuts and treats. They make a croissant donut which is to almost die for. They also have a chocolate butter cream filled donut which leaves NO chemical aftertaste like the ones at a big chain of shops with Pink and Orange letters.

G
3 years ago

Love Basha's. Great customer service and a great b...

Love Basha's. Great customer service and a great butcher department. I buy 95% of my steaks from them and the quality is always great. They also will cut custom size steaks for me at my request and are happy to do so. All employees are friendly and I LOVE the covered parking (especially during the summer) as well as the large parking spaces. Albertson's is closer to me but I try to go to Bashas when I can.

R
3 years ago

This store used to have the best donuts. Now they ...

This store used to have the best donuts. Now they are gross. Same goes for their cakes. Their buttercream used to be good but now it tastes like chemicals. I think they changed all their recipes within the last year or so. Not good.

J
3 years ago

I love this Basha's, ever since the Fry's and spro...

I love this Basha's, ever since the Fry's and sprouts opened up down the street this location has really improved their high end selection. They have more ready to go meals and the bakery is great.

M
3 years ago

A tad bit under baked...

A tad bit under baked...

Who doesn't love Bashas' bakery? On this trip, I was disappointed after taking a couple of bites out of my under baked pastry.

B
3 years ago

This is my personal favorite store to shop in. The...

This is my personal favorite store to shop in. The best part is their bakery. The staff are very friendly, and the store is not oversized like frys. Always a pleasure to shop in this store. Prefer to shop here, even if their prices are not as low as other stores at times. Store is also very clean and well-run (from what I can tell).

C
3 years ago

There was one employee that went out of her way fo...

There was one employee that went out of her way for me.she was even off the clock. On the other hand there was another one that was not helpful at all and ride! I believe she was part of management...sadly.

F
3 years ago

I always liked Bashas because stores are so cleane...

I always liked Bashas because stores are so cleaned and well stocked. prices are pretty good and the seem to have quality items. I like the deli and bakery. meat dept smells clean too. a plus for me. Staff was friendly and helpful too. I recommend this place
And it has a Starbucks. which my family likes