Southwest Collision

4.6 · 179 reviews
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Taylor Zeldin
Reviews 1
2020-09-26 01:18

It's not very often that I write reviews for place...

It's not very often that I write reviews for places, but Southwest Collision was awesome! Great service, great work on my car, and a fast turn around time. The manager George was really easy to work with and told me everything that needed to be done straight up and how much it was most likely going...

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Nolan Connally
Reviews 1
2020-09-18 05:52

I came here after getting into a fender bender and...

I came here after getting into a fender bender and had a great experience. It was my first accident and I wasn t sure how to handle the situation. The receptionist that I spoke to was very helpful in providing information. After arriving on site I was handed off to Jeremy who has over 30 years in th...

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John Zimmerman
Reviews 1
2020-09-12 11:05

SouthWest Collision Center performed excellent rep...

SouthWest Collision Center performed excellent repair and restoration on my 2017 Ford F-250 aluminum body truck from hail damage suffered in Colorado on May of this year.
They represented me (their customer) with insurance adjustments and supplements for damages which were missed by the insurance a...

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Sheri Compton
Reviews 1
2020-09-11 08:41

We recently were in a rear end collision - an acci...

We recently were in a rear end collision - an accident was not something that we had been involved in for quite awhile, so we were a little uneasy about the process of getting our vehicle repaired. Kayla immediately put us at ease and kept us informed of every step that our vehicle was going through...

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Veta Langdell
Reviews 1
2020-09-08 01:32

We can't recommend Southwest Collision highly enou...

We can't recommend Southwest Collision highly enough! These are the most professional, ethical people we have ever come across in an industry where insurance companies and auto body shops are in cahoots to try and repair your vehicle as fast as they can as cheaply as they can. If it weren't for So...

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Adam Zaleski
Reviews 1
2020-09-03 22:37

I had minor damage done to my two month old 2016 F...

I had minor damage done to my two month old 2016 Ford Focus ST, and I have to admit I was very concerned a shop could match the metalic flake paint. Also I hate dealing with automotive shops of any kind. Until now, Southwest Collision was professional from beginning to end, with my first call to set...

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Jan Vesely
Reviews 1
2020-09-02 06:09

Went to pick up my son's car this last Friday. The...

Went to pick up my son's car this last Friday. They did a great job, difficult silver color to match, no problem! As I got in my truck, A/C stopped working. Great, almost 1 PM, 90 degrees, left the truck and went about my business with my partner in his car. Got a call from KJ, need A/C compressor....

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Mani Godley
Reviews 1
2020-09-01 13:56

Best Collision repair center in town, hands down. ...

Best Collision repair center in town, hands down. I went to multiple body shops in town and they all told me the same thing when it came to my getting my bumper fixed. Southwest Collision Center knew what i wanted, fixed it, did an excellent job!! All for an awesome price! They have an fantastic cus...

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Nick Wells
Reviews 1
2020-08-22 09:24

I needed a pinstripe put on my car after replacing...

I needed a pinstripe put on my car after replacing a fender. someone recommened these guys to me and I'm very happy with the service I received. Iwalked in and they were able to get me in at a great price. Looks like factory. I highly recommend them.

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Tina Tran
Reviews 1
2020-08-20 05:48

DO NOT GO HERE, had to pay $2,575 for an estimate!...

DO NOT GO HERE, had to pay $2,575 for an estimate!

They will screw you over! I would give ZERO stars if I could.
3/19/18: I came to SW collision and informed Terrell about interest in services which was only an estimate to fix my bumper and that I DON'T want to fix the car.
3/21/18: Was when th...

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Adam Eiker
Reviews 1
2020-08-19 15:47

If you need to get your vehicle repaired I highly ...

If you need to get your vehicle repaired I highly recommend these guys. They helped me immensely after my accident. I feel personally that they were even more helpful then but insurance companies. These guys are easy to talk to and kept me updated through the entire process.

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Tyler Simpson
Reviews 1
2020-08-18 23:54

I was very impressed by SW Collision. I had gotten...

I was very impressed by SW Collision. I had gotten an estimate from a different place and then came SW Collision and immediately called my husband and said we are bringing our car here. Kayla and Victoria were always a pleasure to work with. They were kind and understanding even asking if i was okay...

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cindi barry
Reviews 1
2020-08-13 20:12

Southwest collision was an excellent shop to work ...

Southwest collision was an excellent shop to work with! I was in a car accident and they were fantastic from start to finish (tow to extra touch-up paint for my car!). They walked me through the shop and told me about the process and kept me informed throughout the time I was there. i'd recommend th...

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Lori Gatwood
Reviews 1
2020-08-07 21:02

After being rear ended in my car, I was given the ...

After being rear ended in my car, I was given the suggestion to take it to Southwest Collision. "They do amazing work", I was told.
Let me just say, the suggestion was correct!
Kudos to Kayla, Chris, and KJ. They all treated me with the utmost respect and really kept me well informed. Unfortunatel...

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Deb Landers
Reviews 1
2020-08-06 07:43

Up until now, I've always used a particular body s...

Up until now, I've always used a particular body shop for myself and family members. Now that I've experience the quality of Southwest Collision, I'm happy to say that I have a new, favorite repair facility.

Southwest Collision called me during the process to keep me updated on the progress, han...

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Kristi Hamm
Reviews 1
2020-08-04 22:42

I needed a new bumper after being backed in to and...

I needed a new bumper after being backed in to and was referred to Southwest Collision. I have never had, what I call, Concierge service at a repair shop before! John was awesome and I knew where my car was in the process at all times! Got it back today and you would never know the repair was don...

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Theresa Coe
Reviews 1
2020-07-28 22:12

I am so impressed with this shop. Their communicat...

I am so impressed with this shop. Their communications were great. And they were very fair with how they handled my car repairs even though it was a specialty Lexus from 2002. When I got my car back I was stunned that it actually looked better than it did before my accident. I worked with Bill and B...

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Caleb Alburn
Reviews 1
2020-07-25 23:04

This place was referred to me by a friend. They we...

This place was referred to me by a friend. They were amazing. By far, they are the most honest body shop I have ever worked with. Tandy and KJ were very personal and professional the whole time.

I highly recommend this place to anyone looking!

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n0115163
Reviews 1
2020-07-25 21:53

I highly recommend this body shop. Not only is th...

I highly recommend this body shop. Not only is the quality of work superior, but they also exemplified superior customer service. Their constant communication with me as they worked with the responsible insurance company was greatly appreciated.

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Michael Romito
Reviews 1
2020-07-24 18:36

Southwest Collision is the best and most professio...

Southwest Collision is the best and most professional auto repair facility I have ever used. The people are considerate, the work is great and the price is fair (and less than all my other quotes). I have been there twice this year with one more small repair upcoming and I highly recommend these fol...

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DON'T TREAD ON ME
Reviews 1
2020-07-24 13:32

So here I am again for my 2nd time to have Southwe...

So here I am again for my 2nd time to have Southwest collision repair my truck. Going through an insurance company can be a real pain in the but and time-consuming etc. Well Patrick has done nothing but help me through the entire process from start to finish. My truck looks amazing as they did a gre...

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Jonathan Schirer
Reviews 1
2020-07-23 19:44

Great customer service. I got there right before ...

Great customer service. I got there right before it opened and was helped immediately. I was in a hurry and I was able to get my estimate as well as paperwork in only a half hour. Kevin was very helpful and honest about my options and the technicians were very knowledgeable. Best experience I have...

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Michael Sullivan
Reviews 1
2020-07-22 04:50

I have known George for many years. I've known him...

I have known George for many years. I've known him personally and professionally and he is my go to guy for my needs and my clients needs. Just recently my sweet, smart, loving wife backed my Escalade into the mailbox. She was so upset and refused to file an insurance claim. Of course I didn't want ...

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William Clowers
Reviews 1
2020-07-21 12:33

Had my 2017 Mustang gt in there for warranty work ...

Had my 2017 Mustang gt in there for warranty work with the paint flaking and the body panels were misaligned, Spoke with Patrick Randolph about the repairs that needed done to the car. I was updated every step of the way from the body shop and couldn't be happier with the work and communication tha...

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Pete Gitlin
Reviews 1
2020-07-20 04:33

Got to say these guys were great. They did a fanta...

Got to say these guys were great. They did a fantastic job, finished earlier than they estimated, and came in $200 below their price estimation. Plus everyone was super-friendly and made a point of explaining everything. Under-promise and over-deliver...that's how to get 'er done!

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Alexandrea Schneider
Reviews 1
2020-07-19 19:38

The owner, George, is an honest and direct man. H...

The owner, George, is an honest and direct man. He educated me about the repair process including how the insurance company pays and what he can and cannot do with a vehicle. I would highly recommend his shop to anyone in need of body repair. I would even drive from Scottsdale, Chandler or Mesa t...

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Stormi Smith
Reviews 1
2020-07-17 19:14

After a little over a year and a half after I deci...

After a little over a year and a half after I decided to drive my car into a pole, I decided to get my car fixed. From start to finish my experience was great! I worked with Chris, and he was super helpful and kept me up to speed the entire process even when I has across the country on holiday. I'm ...

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DeNiro Jones
Reviews 1
2020-07-17 07:11

I swear if I could rate them a 10 on a 1-5 scale, ...

I swear if I could rate them a 10 on a 1-5 scale, I definitely would! These people here at Southwest truly make you feel comfortable and they really go the extra mile and a half just to make sure that their customers are satisfied! I was in an accident and am a student at Arizona State University, a...

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Kristen Roskob
Reviews 1
2020-07-15 09:26

Just got my car back from Southwest and couldn't b...

Just got my car back from Southwest and couldn't be happier. I was in an accident that destroyed the front of my car. Other body shops wouldn't have been able to look at my car for weeks, but Southwest took my car in right away. The damage was fairly extensive so it took about 3 weeks to repair, but...

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Somy Hammad
Reviews 1
2020-07-04 23:43

It was raining pretty bad a few weeks ago. I got i...

It was raining pretty bad a few weeks ago. I got in an accident with my 2008 BMW so I started searching for shops in town with good reviews. I found Southwest Collision Center and I can honestly say that I am extremely happy I found them! This was my first time workig with them. I called the owner t...

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Bari Ruberg
Reviews 1
2020-07-04 04:53

I had a pleasant experience while getting repair w...

I had a pleasant experience while getting repair work done at Southwest Collision Center in Tempe, Arizona. Before I start I'd like to say that I left a Kindle tablet in the rental car and two weeks later I contacted Southwest collision and the front desk person immediately called the car rental co...

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Anthony Az Tip & Toe Nails and Spa
Reviews 1
2020-06-28 05:08

The best collision center in Arizona. Mike and Bri...

The best collision center in Arizona. Mike and Brian are very nice and helpful. The Reception ladies are very friendly . My car turned out great. It took long to finish.But,i dont mind at all. They did an awesome job, they work directly with the Insurance company. I did not have to do anything. If t...

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Bryant Kieu
Reviews 1
2020-06-27 01:01

Let me begin by saying I never write reviews. That...

Let me begin by saying I never write reviews. That is how good Southwest Collision is. My Civic Si was keyed. Not just one swipe but the entire car was totally vandalized. I made a claim on my insurance then a week later I rear ended someone. Ended up with two claims. The people at Southwest made su...

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Staci Gaylord
Reviews 1
2020-06-25 02:28

After my accident I called the dealership that I h...

After my accident I called the dealership that I had just purchased my Ford Edge from and asked for their recommendation - without hesitation they said "Southwest Auto Collision is the best". I have to agree!!! From the helpful receptionists, Kayla and Vanessa, through Service with KJ and into the p...

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Yousef AlRoumi
Reviews 1
2020-06-24 15:40

Don t go to them if you are paying out of pocket. ...

Don t go to them if you are paying out of pocket. The only thing that they want is your money. The estimation was really expensive, so I did not want to fix my car right now, they charged me a lot of money + a 250$ Admin fee that they did not tell me about. They will treat you with respect, until yo...

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Vee B.
Reviews 1
2020-06-22 18:41

I just went in to get my car seat inspection for m...

I just went in to get my car seat inspection for my little one that is coming! It was a great experience and Dierk was very knowledgeable and made me feel confident that we would get the baby home safe in her carseat. Not only do they help with your cars but they are advocates for child safety!

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Kat Barnes
Reviews 1
2020-06-19 15:45

I have a 2001 Jag. NOT an easy vehicle to find som...

I have a 2001 Jag. NOT an easy vehicle to find someone to work on it. Not only did they not hesitate to take it in but Gary knew Jags! And they did a great job PLUS Kayla and Victoria give excellent customer service! Not something you see a lot of these days... I'm not going anywhere else, even for ...

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sharon pangle miller
Reviews 1
2020-06-19 06:25

One of the absolute best companies I have ever dea...

One of the absolute best companies I have ever dealt with. I am so happy that I chose this team to repair the damage to my car. Not only did they perform excellent work on my Mercedes with a lifetime warranty but the entire team was polite, communicative, responsive and dealt with the insurance co...

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Barry Scheurweghs
Reviews 1
2020-06-17 06:38

KJ and Thomas were fantastic. I would recommend my...

KJ and Thomas were fantastic. I would recommend my family to this company. Southwest Collision treated my ride like it was their own. You will be very happy with the service and at the speed it is delivered. Thank you again.. Barry Scheurweghs

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Joshiwa Benjamin
Reviews 1
2020-06-16 05:40

Brian and George took amazing care of me and fixin...

Brian and George took amazing care of me and fixing my Mercedes AMG after my my rest end accident. It had some significant damage and they made it better then brand new when time came to pick it up .I couldn't be more satisfied with this body shop. I'll be using and referring this body shop for year...

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Blair Quinn
Reviews 1
2020-06-16 03:27

Best experience i've ever had in dealing with any ...

Best experience i've ever had in dealing with any body shop. Everyone there is extremely professional, the work was done expertly, they argued on our behalf with the insurance company to get the best parts, they found the parts at the best available prices. Our car looks brand new, they did a fant...

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Calvin Habern
Reviews 1
2020-06-14 12:36

If you just got into a car accident-- read this.

If you just got into a car accident-- read this.

I got into a minor accident and it was an awful feeling, however, after taking my car into Southwest Collision they really made me feel confident about it and that they would help me throughout the process. They kept their promise. I felt like I wa...

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courtney moss
Reviews 1
2020-06-12 17:46

My car was stolen and put through the ringer insid...

My car was stolen and put through the ringer inside and out and my insurance paid for it to be taken care of at Southwest collision and they took great care with my car! I worked with Kayla, Jeremy, and Mike and they went above and beyond keeping me updated with the status of my car. I got it back t...

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Rudy Bustamante
Reviews 1
2020-06-12 07:43

Southwest Collision Auto once again has proven to...

Southwest Collision Auto once again has proven to be the BEST all around in taking care of my car repairs. Chris Hansen and his colleagues were most helpful in looking at the problem, making their recommendation and putting words to action as they fixed the problem all under 30 minutes. I would h...

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Enviro-Clean Abatement Services
Reviews 1
2020-06-11 10:34

I used southwest collision when I was rear ended. ...

I used southwest collision when I was rear ended. They were great to work with! Provided me with regular updates and dealt with the adjuster from the insurance company. Did great work and had amazing customer service! Would recommend to anyone! Thanks again!

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Joe Reynoso
Reviews 1
2020-06-04 22:50

So I chose to have my vehicle repaired by this par...

So I chose to have my vehicle repaired by this particular business because of the reviews that it has over multiple sites, and I am so glad that I did. The service is outstanding, not to mention that the vehicle looks as if nothing ever happened to it. Chris and the team at SWC are the best , the ...

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Johnny Darko
Reviews 1
2020-06-02 17:03

Friendly staff and great sevice. I feel like they'...

Friendly staff and great sevice. I feel like they're a little pricey. I got my door hinges replaced and they charged me for painting them. They're on the inside! No one can see them! I could have done without that.
Other than that I have no complaints.
They even offered me a ride home when I left...

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Brad Winkler
Reviews 1
2020-06-02 12:25

Was referred to Southwest by Tempe Autohaus. Ver...

Was referred to Southwest by Tempe Autohaus. Very pleased with the service and quality of work. Victor was very helpful. Staff was very friendly and informative. Took some time for repairs, but of no fault of theirs. Had to have a door shipped from Germany, plus insurance took their sweet time. ...

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GARY P
Reviews 1
2020-05-28 12:26

All of the folks at Southwest Collision are top no...

All of the folks at Southwest Collision are top notch! I needed my truck fixed and when I told them I was going out of town they took me to the airport, fixed my truck while I was gone, and picked me up! The repairs were perfect, but the customer service was the best I have ever seen! George, Bill a...

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erik ondrisek
Reviews 1
2020-05-27 18:49

I was referred to southwest by my insurance peddle...

I was referred to southwest by my insurance peddler and i must tell you it is a very busy place. I found out the reason for this though 1. Their attention to detail. 2. Their genuine enthusiasm. My truck looked like nothing happened to it which made me feel inclined to let the world know. Over...

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Sheila Conroy
Reviews 1
2020-05-26 23:44

At Southwest Collision, staff were outwardly frien...

At Southwest Collision, staff were outwardly friendly and courteous. After waiting 6 weeks for my car to be repaired, I discovered damage to the rear bumper and reported this to Southwest Collision only to be treated like a liar (if not a scammer) with no resolution to my legitimate and valid compla...

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Ryan Krajewski
Reviews 1
2020-05-25 15:59

my car was all scratched up and had a lot of them...

my car was all scratched up and had a lot of them and called Jori and set me up and dropped it off to get it buffed out and come back the next day and car look brand new just like I had it . ill be send a lot more business your way and sending all my insurance clients .

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Marc F
Reviews 1
2020-05-23 12:50

Very friendly staff at this collision repair cente...

Very friendly staff at this collision repair center. It has a pretty good parking space and it has plenty of room in the back. Repairs were completed in a fairly acceptable time-frame but not quite as speedy as expected. The job was well done and looked good the first day I received my vehicle back....

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Leslie Case
Reviews 1
2020-05-19 08:42

They were very friendly and professional and did e...

They were very friendly and professional and did exactly what they said they would do to repair my car I would absolutely recommend this place to anyone needing repairs. You can tell that the customer comes first and I appreciate that thanks for a great experience with a car repair

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Haley DeRonde
Reviews 1
2020-05-18 13:13

Southwest Collision was amazing, from the time I a...

Southwest Collision was amazing, from the time I arrived to the time I picked up my car. I had the pleasure of working with Chris and he kept me up to date on what stages they were in with my car. The ladies at the front desk couldn't be sweeter. They genuinely wanted to make sure I was okay form my...

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