Mr. Gerard Rennie was immediately responsive to our request for information regarding leasing a vehicle. He was polite, conscientious, informative, knowledgeable, as well as, concerned in placing us in a vehicle that suited our exact needs. I would recommend anyone interested in purchasing or leasi...
I just leased a Kia Stinger and Cordell Gordon was the reason why. His communication, follow up and professionalism made my decision easy. The overall team at the Smithtown dealership are always courteous and helpful. Thank you Cordell
The purchase of my car seemed to be a great experience. Mike Halliday was the sales person. We met with him he seemed pleasant and seemed to really care about the customer. Unfortunately after you buy the car he completely changes. I called to ask about some fees and he said why are you buggin abou...
I figured that make a review regarding the service department at Kia of Smithtown. I purchased my vehicle from Smithtown Kia a few years ago and have no complaints on the actual vehicle itself; from sales to receiving the keys, Kia is an outstanding product with wonderful warrantees and assurances o...
I had a salesman that knew nothing about the kia soul i bought.. He thought my back window washer was a back up camera.. And kia advertised you receive a big screen tv with a purchase, and i didnt receive anything.. Will be the last time i biy from them and i wont recommend anyone to them.. Worst.
After signing a lease agreement with Smithtown Kia there were problems with Kia Finance. They were looking to collect 1500 in early termination fees. Even though the lease was paid in full and I entered a new lease with Kia Finace. Without Lenny ( GM ) and Greg's ( Floor manager) intervention this ...
Our sales person Anthony was very nice, but the wait for financing was very very long. When we finally met with a finance person ( Gerard) he was extremely rude and has no personality to be dealing with people. If possible if you but a Kia from them avoid Gerard for financing. How Kia can keep som...
Excellent experience. Will definitely be a returning customer. Gerard Rennie is the most pleasant salesperson I have ever worked with. Professional, never pressuring or demanding, and very accommodating. This is my third Kia lease, my first with Smithtown. I will definitely be returning to them...
Love Victor my salesman. We have bought 2 cars and leased one over the years! Always an easy shopping experience alittle unorganized but none the less Victor is an honest guy looking to do what it takes to make a customer happy.NO PRESSURE sales and Honest!
Great dealership! Not slimy like many dealerships. Very nice people and you don't feel like they are trying to rip you off. I got my car from Mike, I highly recommend getting a car from him. Btw, I live in Brooklyn but went all the way there because I liked the dealership so much.
My vehicle was serviced in the time it said it would be but the person checking out my paperwork talked to a customer for 20 min about kayaks and food then took someone else that walked in after me.
Excellent service, great teamwork and collaboration between staff, timely follow up on questions and concerns, and good price point on all vehicles.
I went in to have my car serviced and walked out wanting the 2018 model. After thinking about it I decided to trade mine in and get the 2018 Sportage. Everyone @ Smithtown Kia was helpful, friendly and easy to work with. I wanted to specifically mention Cordell, Adam, Ken and Rosa. They were patient...
Reply to owner. When brakes are SCREECHING and all and all NOT stopping the car, they ARE NOT FINE. I honestly just don't think anyone bothered looking at them....
Bought a VW Jetta from them March 2017. Some small things wrong with the car like the windshield wiper fluid pump that they gave m...
If you are looking to buy a car and to be treated with honesty and respect then come to Smithtown Kia. Gerard was my sales person and Jeff was the financial advisor and both of them were phenomenal. There was no funny business and the number that I was quoted was what I left the dealership paying. T...
I purchased a new 2019 sorento from them in mid-september. Car was only washed and not detailed. Even being washed, there were still dirt and grime on the car's grill, fog lights and under carriage. There were oil marks on the interior dashboard and seats. Discarded wrapping in the front glove c...
I went into smithtown kia to purchase one of their pre owned vehicles. Alex and Rosa were very helpful in the process and made my sales and financing processes go as smooth as possible . It was a 120 mile round trip to smithtown kia and I would do it again in a heartbeat. Their knowledge ,professio...
This was my first time buying a new car in about 10 years, and it was simple and painless. My wife and I had done research and decided we wanted to get a Kia Niro plug in hybrid. I called Smithtown Kia and easily made an appointment with Michael Halliday for the next day. Upon arrival, Michael, show...
Just got a 2020 Kia Forte and had a great experience with Ray N and Craig. So helpful and knowledgeable.
What an amazing experience! My Fiance and I worked with Cordell Gordon, he was very polite and informative. He was able to work with us and his management and get us the deal we were looking for. And when that deal was falling through, Rosa Walker, also very polite and informative, prevented us from...
I walked into the dealership the salesman John Roy the salesman was excellent with me and did not pressure me to buy. He worked a great deal and how i wanted to get my purchase done. Driving out from Queens to Smithtown is a long trip. Gerard took great care of me in matching my loan offer an...
We live out of state but have family that live in NY. We ended up purchasing a brand new vehicle here because it was convenient while we were visiting. They promised that the new Kia would have oil changes for free at this dealership and in our home state. Once we bought it and the first oil change ...
What an exciting day! I got a new car and I felt like I made new friends in the process. Buying my car was fun and never once did I feel pressured. Ali was awesome and made sure I was happy and George worked hard to get my loan done even though my credit wasn't so good. I love my new car and highly ...
We went into Kia this past weekend to help our daughter find her first car. Cordell Gordon helped us TREMENDOULSY! He was so amazing, patient and kind with us. He went through every possible option to make sure our goal budget was met and that we were as happy as possible driving home with our new c...
Service dept is a ripoff. Wants to charge 500 dollars to repair ac fan motor. Parts 55 dollars. Time to do job less than half an hour. Lied and said whole dash board had to be removed. Actual three screws to acess panel under glove box. 3 screws hold motor in place one electrical snap connector,
Great place , it's not big but they have a very lard inventory and they can get you in the right car. I Personally recommend talking to Adam
I came to get a car I didn't know the Kia car, but between here and they treated me as well as I was family. They treated me the best and most importantly they had someone who was Latino and spoke Spanish.
Smithtown Kia called today to congratulate me on my 1 year anniversary for the car I bought from them. I am currently getting my car towed for its millionth time. Don't trust these guys.
The Smithtown Kia Service department was excellent. Eric handled what ended up being a engine replacement for a 2015 Kia Optima like a true professional and had my car back to me within 2 days covered under warranty. Thank you Smithtown I will continue all service with you!
Amazing dealership! Honest, friendly, personal. Anthony my salesman was incredible. He helped tremendously and went through great lengths to make sure I was satisfied and got the car I wanted and I love it! Will definitely recommend this dealership and look forward to working with them in the future...
There was absolutely no pressure at all when purchasing a vehicle from Smithtown Kia. Rick was helpful every step of the way. Even though I had order my car, Rick and Greg kept looking to get me a car sooner from another dealer, as the car I ordered was going to take a while to get built. After they...
Leased my second Kia, and the end to end experience was fantastic.
My sales person Tim Alicea was never pushy, positive attitude, knew his product, and was patient.
The manager I spoke with, Greg Carrion was very helpful and supportive too.
Highly recommend the Smithtown dealership, they made...
Had an excellent experience with the salesman Ray. Walked in with an idea of what I was looking for and he was able to find me the perfect car. Very patient and negotiated a great deal. Highly recommend him. Overall the full staff was very friendly.
If my car was priced @ roughly $10,600 & I put 3k down, my loan should not still be almost 14k. It's absolutely absurd to me that I went to pay my car in full for my first payment & they're telling me it's 3k over what they priced me @. I get the taxation & fees for the DMV, but it still doesn't mak...
Deanna, the client care representative, was awesome and saved me time from coming into the dealership. However, dealing with the sales rep Michael was horrendous and because of that experience I would say to avoid Smithtown Kia at ALL costs. Tried to sell me a Telluride well above MSRP and gave me a...
Michael Halliday from Smithtown Kia made getting a new car such a breeze, and that's one thing you don't expect when stepping foot into a dealership. Highly recommend checking out the outstanding customer service and excellent vehicles. I really love my car and the whole experience was truly great! ...
Steven Pollina was my salesmen. He made buying a car less stressful and more enjoyable than any of my other purchases prior. This dealership gives what all other dealerships should offer, free lifetime oil changes, free lifetime inspections, free loaner car with service, free car washes with servi...
Eh Gerard was ok. Knew the cars but a lot of sketch towards the end of our agreement. They said they ran my credit score and actually didnt. Went for the new Forte S for 0 down sign and drive but they hit us with ridiculous tax and bank fees. He wanted us to make a deal so he could present it to his...
Very attentive and they try to give you all the facts and numbers up front as to make car buying a bit easier.
Smithtown Kia was a fabulous experience! It was our first time visiting any Kia dealership and it was truly only a positive visit. My husband and I got there and left the same day with a new car! How amazing is that?! Our seller was Tim Alicea who was a very kind and a easy going person to work with...
Typical car dealer, don't trust them. They told me to bring my current leased car (Kia optima) because they told me they could give me the lease termination fees. Drive an hour out of my way only for them to tell me after I got there, that they can't do that. Played with the price of the car like s ...
Ryan Smith was such an amazing help through the whole process. I was looking to lease a car and he kept in touch and helped me find the best deal for my budget. If anyone is going to kia go see Ryan he will definitely take care if you and make sure you're happy with the results.
Buying my car at Smithtown Kia was the most effortless car buying experience I have ever had. Johnny Hammel was responsive but not phony and proactive but not pushy. It is really nice to work with a genuine individual when buying a car for a change. The managers I worked with were also great during...
I am giving this dealership 5 stars solely because of the assistance of Gerard Rennie. This guy is among one of the most personable people I've ever met. He will answer any question you have and will even go out of his way to make your experience the best it can be at Smithtown Kia. Even when you ha...
Wow! Expected to pickup a nice new Kia today. But, no. Let's start from the beginning. 2 days ago, on Monday, my wife and I came to Kia looking for a three row SUV. We told the salesman our credits not good and we heard a lease is easier to get with bad credit. He brought out a a beautiful Sorento. ...
Bought a 2013 kia optima from ali usman. everything went smooth until they forgot to send my registration paper work to Albany. I went three months without a reg and got two parking tickets. They never return phone calls and do absolutely nothing to help. Be warned stay away
I had a great experience. After a stressful car shopping time and time again this was one of the more easy dealerships to deal with. Mike sit at the front desk as soon as you walk in knowledgeable will work with you. Can be aggressive but he will come down as price and work with meeting all your nee...
Well let me start off by saying that this dealership leaves alot to be desired. Walked in on a Saturday to find a Forte to be leased at a decent price. I'm not a fan of their business model of going back and forth with the man behind the curtain. But we got the price that was acceptable with some mo...
I normally hate the car buying/leasing process, but had a good experience at this dealership. My husband and I walked in on a Sunday to test drive two cars. We worked with Jonathan who was friendly and polite. We came back on Monday evening to finalize everything and the staff even stayed past closi...
The service was impeccable! Definitely recommend them.
Every single person in that dealership is a pleasure. Would never use another Kia dealer.
Adam Hernandez was knowledgeable and courteous. He listened to our needs and wants and stayed within our budget when speaking about different vehicles. He also was understanding to what we considered the ideal vehicle. We are extremely pleased with the entire Smithtown Kia staff and will gladly reco...
Great experience from the start. We originally were looking at a Telluride but decided to save some money and get a used vehicle instead. Sam was great on the test drive and showing us the Telluride and Paul was very helpful with the numbers. Scott helped get us into a used Jeep. Jeff in finance was...
BUYER BEWARE!!! THEY ARE MARKING UP TELLURIDES ABOVE MSRP WITHOUT TELLING YOU. They are then using the Kia rebates which they have to use to get it close to or slightly below MSRP, they will not tell you this until you fill out the paperwork. This means you are paying the taxes on the above MSRP ...
This was my second time coming to this Kia dealership and I was coming due to my car being totalled so I was not in the best of moods to be car shopping. I came in knowing what I was looking for and Gerard worked for a couple of days with me to try and find it. Unfortunately what i was after wasn'...
We always have an incredible experience with Smithtown Kia. They're accommodating, patient, friendly - essentially everything you'd want when purchasing a vehicle. Most recently we worked with Mike Halliday - and couldn't be happier. He is knowledgeable and personable, and was more than willing to w...
If you want a KIA
Go right to ALEX the salesman !
Alex is VERY understanding and will help you with anything or any questions you have.
I recommend him 100%
Thank you Alex!
First of all, I want to thank all the staff working at the Smithtown Kia. They ar every helpful. Al dealers want to sell a car and make business, but at Smithtown Kia, you feel yourself as being a member of a large family. I especially thank Jorge Steven Mejia. He was very friendly, frank, honest, d...
Always a great experience at this dealership. Cordell was great to deal with. Love my new Stinger GT!
I am beyond satisfied with this dealership. I was looking for a vehicle within my budget, and paying cash. Most dealers that I have called or visited raise their online pricing by 1-3k if they know you are paying cash. This dealership was absolutely amazing, I worked with Ray Nassar, and it was the ...
Ray is an excellent seller of car, professional, honest, friendly, he made this experience was wonderful and simple, we just had to go to sign, he did everything for us. I am happy to have a Kia, my previous car was a Mercedes Benz 2016 and I thought that with Kia I would lose status but it is not, ...
My family and I have worked with Kia Smithtown and have bought several cars. Always a good experience plus I adore my Kia Soul.
Is there a 10 star rate?! Because if there is that would be my selection. As a first time car buyer my experience with Kia & salesman Adam Hernandez was amazing. I walked in undecided but Adam was patient, kind and a great help. He did everything that best matched my needs. I walked out happy & sati...
Although I live over a half hour away, it was well worth the trip to Smithtown Kia. General Manager Lenny Ciafarelli referred us to Gerard Rennie. Lenny and Gerard provided exceptional service including delivering my new Kia directly to my home in Carle Place and showing me how everything in the car...
Just spent over an hour waiting with no help from anybody. The salesmen who weren't helping someone were all huddled around on their phones with a casual glance at the waiting area while ignoring us. Very unprofessional, don't waste your time here.
We made appointment last night at smithtown Kia 545pm my saleswomen call twice during the day to make sure we will be there we arrive around 5:50 almost drive 2 hours our they told us our saleswomen she will be with us ten more min ,50 minutes go by she still not with us but she finally came and tal...
We were at Kia over the weekend and had such an amazing experience with numerous employees there, one of them being, Gerard Ragan! He Not only had us laughing the entire time we were there but was also very patient with all of our needs and wants! Thanks for all your help with our new car Gerard!
Jorge the salesman was great. He treated my wife and daughter with kindness and respect. They came in to look at a used car and he went out of his way to assist them. When i came later that day we took it for a test drive. He helped in getting me the best possible price. Once I bought the car I was ...
Go to Smithtown Kia from the get go!! Wish I had....after two terrible experiences at other Kia dealerships I finally have my beautiful 2020 Telluride!! My salesman Brandon McCabe was wonderful eager to make the process as pleasurable as possible. General Sales Manager Greg and Business manager C...
First of all, I went to 5 different dealerships looking at different cars. While I never had a bad experience, my experience at Kia surpassed all of the other ones. My salesman, Anthony Davis, was amazing. He spoke to me like i was an actual human being with thoughts and feelings. He didn't try ...
I recently visited Smithtown KIA. From start to finish, through the entire process I was impressed by the dealership. (Victor & Rosa) Victor Mulvey was excellent! He was professional, courteous, and most importantly I felt he was genuine. When questioned, Victor gave me the truth on how financing, d...
Tim A. is the man! I have to admit I did not expect Kia to meet my demands for a used SUV. Kia and Tim came through and were on point throughout the whole process. Loving the 2014 Sorento. My 3rd car from this dealership and 95% of experiences are positive.
Car buying and service department takes great care of new and retuning customers. Great at making you feel welcomed and appreciated.
Nice people a Johnny Hammel is a great sales person. Explained all about the car.
I went in a couple of weeks ago and planned on shopping around at other dealerships within the area. My first stop was Smithtown Kia and I couldn't be happier! The warranty, price of my monthly lease payments and upgrade on the car I wanted were amazing. Marcus was super knowledgable, courteous and ...
Their service department is horrible never recommended
I am so glad i chose Smithtown Kia for my next vehicle, you can tell they all really see themselves as family. My sales rep Jorge Mejia was awesome. Friendly, knowledgeable, funny and didnt try to sell me things i didnt need. If you deal with him i can assure you that you will feel comfortable and i...
Very happy that I bought my KIA Sportage here. The salesman, Gerard Rennie, was extremely helpful in making sure I got all the options I wanted at a price I could afford. And the service department is always courteous and clean. I have my car serviced and the inspection done here, and am never disap...
Dealer ship is expensive and sellers don't exactly know what they're talking about. Asked my guy what the different drive types (sports, normal, casual), and he said it's all about preference of handling. My brothers told me that it changes when the engine shifts gears. Nice enough though, and we're...
I found a pre-owned car at Smithtown Kia and had the pleasure of dealing with Gerard. He went above and beyond to make sure that everything went smoothly. The car was delivered cleaner than expected and price was fair. Highly recommended!! The Finance rep, Rosa, was excellent as well. Very professio...
Amazing dealership sales and service staff are awesome !
I recently leased a 2017 Forte, I worked with Adam, and the experience was easy and quick. I am very happy about my new car and will be sure to go back there again!
Gerard Rennie is attentive, patient and never pushy. He helped us find the best deal for our pocketbook. Made us feel like we were the only ones in the dealership. So appreciate his efforts
This was by far the best car buying experience I have had yet. Gerard took the time to explain everything to me and made me feel like a valued customer. He was polite, professional and knowledgeable. We were able to work out everything financially and I got my car for the number I wanted. This...
I worked with Mike Halliday and floor manager Greg to lease a 2016 Kia Soul EV+. It was a great experience. Mike was more knowledgeable about the EV product than many other sales people. He was very responsive in following up with my questions, on the phone or via email.
At 6'7", I needed a bit mor...
Absolutely the nicest and most helpful staff I have EVER had the pleasure of dealing with and I have dealt with MANY.
Michael Halliday, Rosa, and Gerard Reagan could not have been any nicer or more helpful.They all did a fantastic job without me feeling ANY PRESSURE that I had to make a purchase ri...
To Smithtown Kia GM/MP
I just wanted to tell you that my husband and I had a great experience working with all of the people at Smithtown Kia. We had visited many different dealers in the area and by far, Smithtown Kia was the place that we felt most comfortable with for many reasons...two in part...