Mike Messina

Review of Smithtown Kia

Wow! Expected to pickup a nice new Kia today. But,...

Wow! Expected to pickup a nice new Kia today. But, no. Let's start from the beginning. 2 days ago, on Monday, my wife and I came to Kia looking for a three row SUV. We told the salesman our credits not good and we heard a lease is easier to get with bad credit. He brought out a a beautiful Sorento. He was great as a Salesman. He went in the back and came back to his desk with how much per month it will be. We signed the paperwork gave a down payment and he told us to get the insurance and pick up the vehicle on Wednesday (today). We arrived today and are told by Finance department that our credit was too low. Of course our credit is low that's what we told the salesman on Monday. I would figure my credit should have been checked Monday. Now everything is set and I'm being told that I can't afford the vehicle I'm looking at? I've never heard of such practices at a car dealership. I've never defaulted on a loan and my last loan was more than what I would be paying for this vehicle per month. Unbelievable! Monday's experience was great, today was awful. Take the extra distance and go to Generation Kia in Bohemia. Well worth the trip, and they work with people with low credit.
Response to owner: Lease, not loan. And it should have been checked Monday. We were open about our credit and it felt like we just got pulled in. We were beginning to think it wasn't a typical car dealership, but it is. What a way to treat a disabled person.