Michelle IvoneReview ofSmithtown Kia
The purchase of my car seemed to be a great experi...
The purchase of my car seemed to be a great experience. Mike Halliday was the sales person. We met with him he seemed pleasant and seemed to really care about the customer. Unfortunately after you buy the car he completely changes. I called to ask about some fees and he said why are you buggin about 75.00 . I just wanted a simple breakdown on additional fees clearly he doesn t care about customers Rosa the finance manger is amazing she is kind and genuine. She is a true gem and asset to this dealership. It s sad that the salesman Mike Halliday ruined the whole experience and at this point I wouldn t recommend this place to anyone. All because I wanted to know what I was being charged for. Then mike proceeded to tell me that if I don t like talk to his manager and hung up on me. This is not the way you treat a customer who just bought a brand new car. I guess this dealership does anything for a sale then not even an hour after you buy the car they treat you like dirt. This salesman was completely disrespectful and I m offended by the treatment I was given. I gave it 2 stars becasue of Rosa and that s it. DONT USE THIS DEALERSHIP GO SOMEWHERE ELSE. this salesman ruined the entire positive experiment we had in the beginning

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