Root Mortgage

4.9 · 175 reviews
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Katie Murphy
Reviews 1
2020-09-20 04:57

Great experience with Ross and everyone at Root Mo...

Great experience with Ross and everyone at Root Mortgage! They walked me through the entire home buying process with total transparency and support. They were super responsive and made me feel at ease from start to finish. Highly recommend!

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Ryan Walter
Reviews 1
2020-09-19 17:16

Had a great experience with Root Mortgage while bu...

Had a great experience with Root Mortgage while buying our first home. Juha Tuominen, our Mortgage Advisor was especially helpful and went above and beyond to walk us through each step of the process and what it meant. He always made us feel comfortable and patiently answered some of our (probably d...

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Caitlyn Greffly
Reviews 1
2020-09-19 08:37

Had such a great experience working with Riley at ...

Had such a great experience working with Riley at Root! We put in quite a few offers before we got one accepted, and he always reached out to the seller to introduce himself, and was so fast to get pre-approval letters written up when we decided that we wanted to put in an offer on a house immediate...

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Morgan Joscelyn
Reviews 1
2020-09-10 10:24

Robert and his team were extremely easy to work wi...

Robert and his team were extremely easy to work with, and I will definitely be referring him and his team to friends and family. They were knowledgeable and responsive, and I felt supported throughout the entire process. Overall, I had a great experience and highly recommend!

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Laura Fisher
Reviews 1
2020-09-02 03:10

Clint Ehlers and Greg Pfleger were great to work w...

Clint Ehlers and Greg Pfleger were great to work with. They helped us realize our dream home where we plan to retire. They always made you feel like you could contact them anytime with a question or concern. Would highly recommend them.

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Ariel Reiter
Reviews 1
2020-08-23 10:49

We are incredibly thankful to have worked with Ros...

We are incredibly thankful to have worked with Ross and Erin at Root Mortgage. They were knowledgeable and professional. Great communicators. Very thorough. Responded to emails and calls quickly. Handled a crazy near disaster situation for us. Cannot thank you both enough. Highly recommend. I hope w...

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jose nunez
Reviews 1
2020-08-20 07:41

Working with Eric and his team was flawless!! Comm...

Working with Eric and his team was flawless!! Communication, and his availability was always there, easy to talk to and whenever a question arose, he was there to give step by step explanation. Eric is professional and very warm person. Thank you Eric, although I found my forever home, I wouldn t gi...

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Benjamin Waldrupe
Reviews 1
2020-08-08 01:30

Robert Day and Heather White made our home buying ...

Robert Day and Heather White made our home buying experience so easy and strss free. They are both extremely nice and friendly and eager to help out answering all questions. They both responded to emails and texts quickly. I will definitely be recommending Root Mortgage to anybody buying a house.

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Alyssa Drennen
Reviews 1
2020-08-03 17:35

Root Mortgage is a great business! They're more th...

Root Mortgage is a great business! They're more than just a business. They want to educate their clients on buying a home and go deeper. Meaning, they WANT to help you have a better control on your finances, all the while helping you understand and improve your credit.

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Zack T
Reviews 1
2020-07-27 10:24

Root was great! They provided clear instructions a...

Root was great! They provided clear instructions and let us know what to expect throughout the process. We started our purchase directly with a big bank, and became frustrated. With Root, everything happened like clockwork and we closed within our original timeframe.

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Leslie Weinheimer
Reviews 1
2020-07-26 14:54

I highly recommend Root Mortgage. We worked with ...

I highly recommend Root Mortgage. We worked with Ross Foster and Erin Saunders. Ross was great to deal with and had excellent communication throughout the process. We felt he provided sound advice and advocated for us throughout the process. Erin was on top of all the paperwork and she was friend...

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Janelle Parish
Reviews 1
2020-07-23 21:30

I was telling a friend about how I was trying to r...

I was telling a friend about how I was trying to refinance through my bank and how badly it was going. Not getting calls and emails returned and the whole thing had been dragging on for months. She suggested I try changing to Root Mortgage. I have been amazed at the difference. My emails are prom...

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Mark Knieriem
Reviews 1
2020-07-22 10:35

My wife and I have had Clint Ehlers at Root Mortga...

My wife and I have had Clint Ehlers at Root Mortgage do several loans for us and also members of our family. My wife and I highly recommend Clint and Root Mortgage for all your home financing needs. Clint is very knowledgeable and he explains the best options for your particular situation. He walked...

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Hans Harshfield
Reviews 1
2020-07-22 03:58

The Root Mortgage team provided the financial serv...

The Root Mortgage team provided the financial services I needed to meet my housing requirement. When I had questions they were informed and attentive, quick to help me with a clear path forward. Happy with my new home, and rate, thanks.

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Cody Dietrich
Reviews 1
2020-07-22 03:10

Even though we purchased our home during the COVID...

Even though we purchased our home during the COVID-19 pandemic Root Mortgage made it as smooth as possible. They did everything in their power to speed things along even though other companies put a delay on things. Whenever we had a question they were an email away and responded same day. Helped us...

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abhijit shaw
Reviews 1
2020-07-20 08:39

I recently brought my home through Root Mortgage, ...

I recently brought my home through Root Mortgage, they are vey efficient and honest. I came to know about them from my Agent. Initially I had my doubts, and was skeptical however, working with Ross and Erin from Root Mortgage and my own market research gave me so much of confidence on their ability ...

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Juli Budd
Reviews 1
2020-07-19 15:29

We used Root Mortgage for our 1st home loan and ou...

We used Root Mortgage for our 1st home loan and our refinance. Both times were a great and easy experience. They really talked us through our options and I felt like they had our best interests in mind. They were reccomended to me by a friend and now I do the same.

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nathan hon
Reviews 1
2020-07-18 23:45

Working with Ross at Root Mortgage was a great exp...

Working with Ross at Root Mortgage was a great experience. Ross provided updates almost daily or as needed with what stage our loan was in and gave us a timeline of events. Ross also was very accessible for questions or concerns. With my work schedule, Ross and I could only connect at night time and...

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Jon Morris
Reviews 1
2020-07-15 12:14

The staff over at Root Mortgage made the home-buyi...

The staff over at Root Mortgage made the home-buying process for a first-timer like me so smooth and stress-free. I would recommend them to anyone and everyone. For someone having little to no knowledge about the home-buying process, I came away, not only with a home, but a great understanding of ho...

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stevan pierce
Reviews 1
2020-07-15 11:11

My wife and I appreciated the sound advice we rece...

My wife and I appreciated the sound advice we received. Ross covered all of the available loans to let use know pro's and con's of each, answered questions we had, and broke down the process required from start to finish. On top of that, he was readily available during odd hours and even while on ...

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Nora Xu
Reviews 1
2020-07-13 14:09

We re-fied with Root twice remotely and had a grea...

We re-fied with Root twice remotely and had a great experience both times. The team is super responsive, thoughtful and efficient and we really appreciated their help even as they were experiencing a super busy time. For our first re-fi we had some decisions to make and Scott gave us great advice an...

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Chad Williams
Reviews 1
2020-07-08 15:20

Riley was introduced to me by a close friend and u...

Riley was introduced to me by a close friend and upon contacting Riley, it became evident very quickly of his knowledge in mortgage lending, responsiveness, and professionalism. The conversation was extremely straightforward and there was never "the pressure" to do a loan. Riley and his team work...

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Chris Bowden
Reviews 1
2020-07-08 13:27

Hands down the BEST experience possible. Root mor...

Hands down the BEST experience possible. Root mortgage is the ONLY way to go when it comes to the industry. Scott and his staff will go above and beyond the norm! They will also educate you along the way to help you understand and make the best choices. Thank you again Root!

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Kelly Langford
Reviews 1
2020-07-06 12:08

I have used them twice now and both times I got an...

I have used them twice now and both times I got an excellent loan and was treated with respect. The process is transparent and I never once felt like they had anyones interest in mind other than my own. I will continue to use them and will send the people I know to see them.

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Aaron Metcalf
Reviews 1
2020-07-06 05:43

Ross and the team at Root Mortgage were amazing to...

Ross and the team at Root Mortgage were amazing to work with. They were informative, prompt, thorough, and communicative from the beginning to the end of the process. Ross gave great advice, was never pushy, and worked hard to answer our multiple (and likely annoying!) questions. If this is your fir...

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Jenny Morris
Reviews 1
2020-07-05 10:25

Both Scott and Chad were very easy to work with. S...

Both Scott and Chad were very easy to work with. Scott explained everything about the process so that each step of the way we had the knowledge we needed to make the right decisions. I would recommend Root Mortgage to anyone looking to buy a house.

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Ashlyn Sterling
Reviews 1
2020-07-04 14:19

Heather and Robert made the mortgage loan process ...

Heather and Robert made the mortgage loan process simple and they helped us to close on our dream home!

Your expertise, tenacity and communication are excellent and we cannot thank you enough!

Highly recommend!

Ashlyn and Tyler Sterling

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Jeff Cox
Reviews 1
2020-07-04 03:14

Clint and the team at Root Mortgage delivered exce...

Clint and the team at Root Mortgage delivered exceptional service to my wife and I as we refinanced our home. The personal care that Clint took to assure that all of our questions were answered was so refreshing in an industry that at times can just push you through as a transaction or overwhelm you...

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Tim Robertson
Reviews 1
2020-06-25 15:48

I recommend Root Mortgage to friends whenever poss...

I recommend Root Mortgage to friends whenever possible! Their team is the best! ... very professional. We secured our initial house loan when we purchased a few years ago, then just secured a refinance to take advantage of lower interest rates. They have been quick to listen to our needs/desires, th...

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Andrew Baygulov
Reviews 1
2020-06-25 15:21

Ross did an outstanding job on our loan. He was ve...

Ross did an outstanding job on our loan. He was very responsive and answered all of our questions and concerns promptly. The loan process was surprisingly smooth and without any hold ups. The only issue we had was the appraisal which took longer than we expected. We would definitively recommend him ...

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Allie Lott
Reviews 1
2020-06-25 14:43

Our financial adviser referred us to Ross Foster a...

Our financial adviser referred us to Ross Foster and we were THRILLED with our experience. Outstanding response times and amazing rates. He took the time to fully explain the loan process, which gave us a lot of confidence in his knowledge, and made us feel confident working with root. He fully expl...

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David Michaelis
Reviews 1
2020-06-23 23:52

This is the second time we have used Riley Patrick...

This is the second time we have used Riley Patrick Hayes for our home buying needs. Like always, he is wonderful and easy to work with as is his whole team. The process is simple and Riley is able to answer all questions in a timely fashion.

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Suzanne Rotter
Reviews 1
2020-06-22 15:45

Staff understood our needs and were very knowledge...

Staff understood our needs and were very knowledgeable. All available options and information were discussed for our consideration. They were quick to respond to calls, emails or text communications. Our needs were met timely. We never felt rushed or pressured in any way. We were well informed every...

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Bryan Johnson
Reviews 1
2020-06-22 01:16

Riley was amazing! He guided us through the proces...

Riley was amazing! He guided us through the process with solid information and took the time to explain all the details. Better yet, he coached us through getting our credit scores way up to get the best rates. Although there was a major shift in the market halfway through our process, Riley was ...

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Jed Rabe
Reviews 1
2020-06-21 02:58

I have worked with Root Mortgage twice now. Once f...

I have worked with Root Mortgage twice now. Once for a refi on our previous home and again for our new home purchase. Scott and his team are very knowledgable and friendly. They take time to educate you on all of the loan documents and processes. Everything was able to be done electronically and ove...

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Lorri Kehler
Reviews 1
2020-06-14 16:53

Ross and Erin at Root Mortgage are a phenomenal te...

Ross and Erin at Root Mortgage are a phenomenal team. We purchased our first home in July and from the first phone call Ross was an incredible partner. He was eager and happy to answer all of our questions and guided us by creating a balance between our wishes and his stellar advice and council. The...

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Carla Klier
Reviews 1
2020-06-12 18:21

Ross was an amazing mortgage officer. He explained...

Ross was an amazing mortgage officer. He explained every aspect of the lending process, types of loans, points, etc, to help us make an informed decision. He and his assistant Erin ensured we closed on time and without any problems. Ross was available to us and responded to questions and needs quick...

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Tyler Bailey
Reviews 1
2020-06-05 03:24

Root Mortgage helped us buy our home when we moved...

Root Mortgage helped us buy our home when we moved to Portland from Colorado. They helped walk us through the different loan options, the payments between each potential home, and communicated clearly on the steps needed to finalize the purchase. Easy as pie.

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Arnold Benton
Reviews 1
2020-06-04 02:05

Robert Day, and his fellow colleagues at Root Mort...

Robert Day, and his fellow colleagues at Root Mortgage, have helped me twice now solve my mortgage and refinance needs, and both times they have been stellar to work with. From answering questions, responding to my needs quickly and finding me the best rates out there... five stars all the way. I wo...

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Chris Hix
Reviews 1
2020-05-28 22:22

Absolutely the best experience. The simplicity of...

Absolutely the best experience. The simplicity of the process was so refreshing. Very fast turn around. We were ready to close before the people buying our house was ready and we put our offer in a week and a half after receiving our offer. This is an absolute testament to the strength of their ...

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Jenessa Recht
Reviews 1
2020-05-26 13:43

Scott Kirkland was absolutely impressive, very kno...

Scott Kirkland was absolutely impressive, very knowledgeable, helpful, and got me an incredible pre-approval letter and amazing rate. He knew I was in the middle of a divorce, and there d be some extra steps or hoops to jump through for a loan to be approved, and he supported me through the entire ...

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Sara Wisely
Reviews 1
2020-05-18 04:08

I seriously can't recommend Ross at Root Mortgage ...

I seriously can't recommend Ross at Root Mortgage enough. He explains things very clearly, doesn't pressure you to do a thing, and is incredibly helpful, and overall, helped us find the best options for us! (We had contacted him once before and he told us it wouldn't be a good move for us, and the s...

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Peter Jameson
Reviews 1
2020-05-11 21:09

Root Mortgage spells teamwork!! Chad, Reza, Alex,...

Root Mortgage spells teamwork!! Chad, Reza, Alex, Julie & Scott are so committed to the process, product service and success of your loan you feel like you are their only customer. The most important part of being a great mortgage company is communication and execution. This Is where they earn al...

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Chris Sharp
Reviews 1
2020-05-11 00:28

Working with Scott and Chad at Root Mortgage was a...

Working with Scott and Chad at Root Mortgage was an absolute pleasure! They walked us through the home buying slash mortgage process and explained every step along the way. I would highly reccomend them to anyone looking for an honest, genuine, and customer focused mortgage company!

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Kary Gregson
Reviews 1
2020-05-09 08:05

I have been very happy working with Robert and Hea...

I have been very happy working with Robert and Heather. I have recently purchased a new home and, as in the past, I will only work with them! They make sure to communicate effectively throughout the entire loan process and found ways to save me money each time. I highly recommend Robert Day and Root...

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