Rise Management

3.8 · 154 reviews
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Jesse Velasquez
Reviews 1
2020-10-22 17:48

Property: Courtland Park Condominiums

Property: Courtland Park Condominiums
Very disappointed with this management with our concerns that was reported since 12/17/18, 1/14/19, 1/28/19 no call backs or a simple email in regards of unknown fees and bad issues with so call property president that s very very rude in communicating with...

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Dennis I Galindez
Reviews 1
2020-10-22 06:02

After communicating with ms (XXXX) over e-mail and...

After communicating with ms (XXXX) over e-mail and via telephone, I can only but thank her on how expeditiously and courteous manner in which she took care of my requests and concerns. It feels very reassuring that both the residents and management company can work together to make our small communi...

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Ari Meyer
Reviews 1
2020-10-21 19:24

Chantal helped us resolve a bunch of issues with t...

Chantal helped us resolve a bunch of issues with the billing, and she's been a pleasure to work with. I would hope, though, that Rise can improve their systems so that owners of multiple units can have one account that is over all of their properties. The current system forces the owner to log int...

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Sea Vas
Reviews 1
2020-10-21 10:48

Rise recently took over the property management at...

Rise recently took over the property management at my condo complex a few weeks ago and I have already noticed a positive change around the premises. The property looks better and issues seem to be resolved faster and more professionally than before. I recently called management about a water issu...

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Edward Bker
Reviews 1
2020-10-16 18:38

I am very pleased with Rise. They have a great gro...

I am very pleased with Rise. They have a great group of people on their team. I especially enjoy our account representative Crystal Anderson, who always shows sincere and genuine account assistance. Thank you Rise and keep up the great work!

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Christine Charles
Reviews 1
2020-10-14 21:53

The only thing they are prompt with is collecting ...

The only thing they are prompt with is collecting the HOA fee. I have three work orders submitted over the last three years that have yet to be completed.

My first experience with them was when I first moved here in July of 2017 and they decided to switch out all the mailbox keys. In order to get...

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Won Chung
Reviews 1
2020-10-13 13:37

update: one of light issue was reported 3mth back ...

update: one of light issue was reported 3mth back still yet looked at nor they have closed it with other ticket and when you ask to reopen it or if they even looked at it they dont reply back to you.... just reopen high chargeable item....

Yes it doest make sense? I know they dont currently so ba...

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Brice Tynes
Reviews 1
2020-10-10 20:03

Chantel Fuller gets a 5 star review from me for be...

Chantel Fuller gets a 5 star review from me for being so helpful. I have had a frustrating experience at times with a few of the Rise staff members managing our property and she has gone above and beyond to fix any issues. Good work Chantel and please keep it up!

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Jennifer Stearns
Reviews 1
2020-10-07 02:53

As first time "loft style living" residents my hus...

As first time "loft style living" residents my husband and I had no idea how to navigate all the intricacies of adjusting to urban living. Matthew Maier, the property manager of our building, Kirby Lofts, made our transition from suburbia to downtown seamless. We have now lived at Kirby Lofts almost...

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Gary Smith
Reviews 1
2020-10-02 03:40

Great Company & Great People! I recently had an in...

Great Company & Great People! I recently had an inquiry as a homeowner regarding a cost breakdown of what our HOA covers and was needing to get this information quickly as we are trying to sell our home. I spoke with Jessica Martinez at the Houston office and she emailed me exactly what I needed wit...

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Bernie Woodard
Reviews 1
2020-09-25 09:58

This is a review of Matthew Maier, General Manager...

This is a review of Matthew Maier, General Manager of Kirby Lofts Condominium Association. Rise took over our Association in February 2019. We weren t managed well by our last company, and our Board of Directors decided to switch management companies. I remember them trying to decide on a new manage...

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Tarannum kanjiyani
Reviews 1
2020-09-21 21:05

I have been struggling to get an answer on the HOA...

I have been struggling to get an answer on the HOA increase since last 4 months. I have not received any notification as to why was HOA raised by 25% from last year. The front gate of the community was not working for the majority of 2018 year and we still do not have a remote to the front gate to ...

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R. B.
Reviews 1
2020-09-21 20:23

Total lack of RESPONSE in every way. They just col...

Total lack of RESPONSE in every way. They just collect their monthly fees and hope YOU will GIVE UP trying to get a response. ABSOLUTELY go with another company!!!
Update 8/13 Courtney called me and was professional. I will give her credit. But our current Property Manager keeps my score at 1 star...

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Samantha McKim
Reviews 1
2020-09-19 13:35

Recently a young lady from Rise asked me to rate t...

Recently a young lady from Rise asked me to rate the homeowner experience. I just want to say that ever since Rise took over management for my condominium. I have been pleased with Rise. In my opinion their response time could use improvement, but if that s the only complaint I have then I really do...

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Erica Kenebrew
Reviews 1
2020-09-11 14:08

I would like to recognize Crystal with Rise Manage...

I would like to recognize Crystal with Rise Management. Crystal is outstanding and all always available, knowledgeable and efficient in providing us with statement of accounts and/or information to expedite our process to a successful closing. Erica at StarTex Title

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angie ruiz
Reviews 1
2020-09-04 00:58

I work in a Property Management Company and deal w...

I work in a Property Management Company and deal with apartments, condos and homes and often have to call HOA's for violations or billing. In this case I called Rise Mgmt and spoke to Arial in regards to billing issues I had from the HOA's assessment going up. She was not only pleasant but very info...

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David Garza
Reviews 1
2020-08-19 03:12

John,

John,

I wanted to send a quick note to let you now that I am extremely pleased with the performance of Rise during our transition. Anna has been valuable with her knowledge, experience and attention to detail. We have experienced several issues and her positive, quick and thorough attention has...

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Lloyd Mendonsa
Reviews 1
2020-08-14 16:07

I have always had great service with Rise Associat...

I have always had great service with Rise Association Management Group and their professional and responsiveness adds good quality and excellent value to their client relationship. A special shout out to Jessica O'Brien for her zeal and initiative in addressing and supporting our issues in a timely ...

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kml22
Reviews 1
2020-08-06 22:55

Worst management company ever that does not care a...

Worst management company ever that does not care about the homeowners. I moved in just a few months ago and have already run into several issues at the property. The dumpster was not being picked up as scheduled despite other homeowners calling them several times to report it and there was garbage b...

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Kristen S
Reviews 1
2020-08-06 00:10

This management company recently took over my cond...

This management company recently took over my condominium complex. Their communication is bad, their timeliness in response to maintenance requests is even worse, and their customer service is atrocious. Just a couple things that have occurred in the 2 months since they have taken over the complex:
...

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Ellen Smith
Reviews 1
2020-08-02 16:27

Rise Management provides services at my condo, and...

Rise Management provides services at my condo, and I am supremely happy with them!! Incredibly responsive, friendly, and proactive, Rise has made significant improvements to the building and environment since starting work here. I feel safer and more secure knowing that they are looking after my hom...

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omar ochoa
Reviews 1
2020-08-01 19:55

Before RAM, we were dealing with a property manage...

Before RAM, we were dealing with a property management company that didn t focus on our needs as a condominium community. Our board was fed up with feeling like we were taking a back seat This company focuses on our community s needs and is able to provide in house facilities management services...

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Joyce Salas
Reviews 1
2020-07-25 04:21

Good Afternoon, My only review is that everytime I...

Good Afternoon, My only review is that everytime I call and speak with Ms. Linda Davidson she's always on top of matters. She has perfect communication with us. I truly enjoy conversating with her. She's a A+. Ever since we've been doing business wuth Rise. She's totally helpful.
Hat's off to you M...

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Jane Doe
Reviews 1
2020-07-24 12:38

The reason I am giving Rise 5 stars is for one rea...

The reason I am giving Rise 5 stars is for one reason, Candace Brassel. She has been the most amazing manager we, as a community, have ever had. I've owned my home for many years and several other homes and have been on quite a few boards and have never had such as pleasant experience. Candace is an...

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Ryan Niles
Reviews 1
2020-07-22 08:01

Matt has made huge improvements in the building. R...

Matt has made huge improvements in the building. Rise has also insured our mechanicals are in proper working order, inspected, and maintained. They caught a water pump going out before it was too late. We also had a fire nextdoor that they handled perfectly.

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Aniece James
Reviews 1
2020-07-21 18:47

Rise management has been "managing" our property ...

Rise management has been "managing" our property since January 2018. In this short amount of time we have had ineffective, inexperienced, indifferent, property managers. Just this month we were assigned YET ANOTHER ( #3) property manager, Candace Brassel. While I am hopeful that Candace will be dif...

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Robert Reid
Reviews 1
2020-07-19 13:44

As a homeowner at the Oaks of West University, I h...

As a homeowner at the Oaks of West University, I have had very positive experiences working with the Rise Association Management Group. I have been very satisfied with the professional and courteous service that was provided to me by Ariel Michael. I appreciate the prompt and timely manner in which ...

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j R
Reviews 1
2020-07-18 02:50

Find Another Company

Find Another Company

I'm not sure what this company does aside from collect fees.

If you email them, with an issue, you get no response.

If you message them directly from their site, you get no response.

If you call and leave a message you get no response.

Lack of communication is NOT...

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Treavor VanMetre
Reviews 1
2020-07-14 00:13

Rise is one of the worst Management group I have h...

Rise is one of the worst Management group I have had the unfortunate luck of being stuck with. For over a year with constant emails and phone calls to them along with the property management group who maintains the town home i live in, have been trying to get a water shut off valve replace. Not only...

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Claudia Portocarero
Reviews 1
2020-07-04 08:13

This is the third management company I ve had to d...

This is the third management company I ve had to deal with and let me say, Rise and Jessica have been the most pleasant by far. She was very patient and knew what she was talking about. She worked diligently to resolve them in a timely manner and we are very pleased with the outcome. Kudos to Jessic...

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George Patel
Reviews 1
2020-07-03 21:02

For the most part I have struggled with property m...

For the most part I have struggled with property management agencies as they always seemed to drop the ball. When we began working with Rise Management particularly Jessica it has been as smooth as one could ask for. I have been very pleased with the attention she has provided administrating our pro...

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Irene
Reviews 1
2020-06-28 03:51

Rise Management is a JOKE all they care about is m...

Rise Management is a JOKE all they care about is making money. The home owners in are complex most of them are NOT happy with them. It takes months for things to get done in our community that should take days there is always excuses. I purchase 2 yrs ago and we have had 4 property managers from ...

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ryan m
Reviews 1
2020-06-22 20:48

Rise quotes is savings when switching management c...

Rise quotes is savings when switching management companies which unfortunately has proven to be false. Candace has very poor follow up and offers zero assistance. They led us to believe we would save money and noticed they set us up with a landline that costs $300 a month. I did a 1 min search and f...

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Thaia DR Ramirez
Reviews 1
2020-06-21 02:53

We have been working with Ms. Ariel Michael. We a...

We have been working with Ms. Ariel Michael. We are renting one of her properties. She has been very professional and courteous. She takes the time to provide support and explanation should questions arise. Thank you, Ariel!

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Bebe L.
Reviews 1
2020-06-19 12:32

Jessica O Brien is our go to person for anything w...

Jessica O Brien is our go to person for anything we need here at London Townhomes. Jessica is extremely professional, knowledgeable, caring and very passionate about what she does. Attitude is so important and truly one of the keys that Jessica carries each and every day. Her continuity of efforts d...

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refugio camarillo
Reviews 1
2020-06-13 23:02

I am going to talk about 7313 gulf freeway very ba...

I am going to talk about 7313 gulf freeway very badly if before the rise it was bad, now it is worse since more than two months since you have to fix the Chirrok on the porch and nothing ... but with its well established rules I am I agree that in all properties I add them, but it is not fair that...

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Syrus r123
Reviews 1
2020-06-08 15:24

I would give it 0 stars. This is not a management ...

I would give it 0 stars. This is not a management company at all, they don't manage anything. Very disorganized none of our tenants are happy with them from one month to another they raised the maintenance fees by $100.00. We do not have maintenance on property. For things to happen or get done many...

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Sabrina Moore
Reviews 1
2020-06-08 12:32

Jessica helped me today with my issue of a broken ...

Jessica helped me today with my issue of a broken window. Even though the outcome wasn t what I expected, she was great at resolving my problem and getting back to me right away. She even went a step further and emailed me the section of the deed where it stated it is the homeowners responsibility. ...

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Rabih Elasfouri
Reviews 1
2020-06-05 06:34

Unethical, dishonorable and very unprofessional pe...

Unethical, dishonorable and very unprofessional people.. Contacted them numerous times in regards to water damage to my unit in the Westchase district but cannot get a manger to call back. I emailed and called over 20 times and they keep giving me the run around. On a different note, they claimed t...

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JP O'Brien
Reviews 1
2020-05-25 02:38

3525 Sage built in 1985 is a hidden treasure . The...

3525 Sage built in 1985 is a hidden treasure . The old lady has gone through a lot . I have lived here 6 plus years. Jennifer our manager with Rise and her awesome Team is turning the highrise condo around .. Steve Williams with Perpetual Construction is making a difference In Construction of upg...

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Leticia Molina
Reviews 1
2020-05-21 07:44

The management here in courtland condominiums 6305...

The management here in courtland condominiums 6305 westward is the worst ever is lots trash everywhere the gates always broken always complains about crack windows about stupid stuff they don t look at the stuff they need to fix. Is always about money they raise the extra parking space from 275.00 ...

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Marjon Hashemi
Reviews 1
2020-05-20 11:07

I am absolutely disgusted with the lack of humanit...

I am absolutely disgusted with the lack of humanity this association has shown. They wouldn t even discount me a measly $5 late fee which was THEIR FAULT, even after they charged me thousands upon thousands of dollars which I paid as soon as I found out about. I have emailed Lynette multiple times a...

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Megan Tripp
Reviews 1
2020-05-19 01:19

This is my first time living a condo and since RIS...

This is my first time living a condo and since RISE took over it been amazing. They installed more security measures almost immediately, they ve kept the property beautiful and made it so my friends are jealous of where I live. Linda recently responded to an incident I had and she was wonderful. She...

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Valu Quest
Reviews 1
2020-05-09 08:25

Poorly run and disorganized HOA management company...

Poorly run and disorganized HOA management company. I tried unsuccessfully to obtain an entry gate access remote control for a property in which I had recently purchased a condo.... 3 DAYS IN A ROW! I left a few messages for the manager in charge of this property, but she never returned my call. Eve...

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Roz Ellison
Reviews 1
2020-05-06 13:47

I have had a few minor issues arise lately, but wh...

I have had a few minor issues arise lately, but what I like about RISE Management is that they handled each situation expeditiously. Especially Jessica O'Brien...She is courteous, professional and timely in resolving and updating you on issues. I appreciate her and the RISE family.

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Patrick Price
Reviews 1
2020-05-04 02:52

My wife and I have lived here at Sage 3525 for 10 ...

My wife and I have lived here at Sage 3525 for 10 years now. She is an engineer and I am a Doctor who both run several company's and understand business. With our new manager Jennifer, it is a breath of fresh air to see someone who actually cares about this building and its residents like she does, ...

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Jessica Lee
Reviews 1
2020-05-01 11:19

Chantal Fuller has been an excellent Rise represen...

Chantal Fuller has been an excellent Rise representative who is always responsive to my questions and provides a comprehensive explanation when needed. She is always accountable and follows-up when she says she will, doing so with a pleasant attitude. I highly recommend her for any assistance that...

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Christopher Marko
Reviews 1
2020-05-01 04:21

I've been living here for almost four years and it...

I've been living here for almost four years and it's so great to be living in a place that i have so little to worry about, and believe me i appreciate it. back in Denver, a condo like this would cost in the $1-million range, so you can't top the value, and the amenities, pool, fitness center etc. a...

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Yolanda Leal
Reviews 1
2020-04-28 21:36

If I could give the negative stars I would. 1. Th...

If I could give the negative stars I would. 1. They have known that I have 2 UNSAFE balconies and have not responded to this in several months 2. They charge late charges randomly 3. Never received payment booklets 4. The fact that they don't accept automatic withdraw from the banks 5. Anytime you ...

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Bridget Samuel
Reviews 1
2020-04-24 12:45

DO NOT SELECT THIS COMPANY TO MANAGE YOUR PROPERTY...

DO NOT SELECT THIS COMPANY TO MANAGE YOUR PROPERTY! They are focused on being BIG, not QUALITY! It appears that the only way to get them to do their job is through legal action.

Before RISE was retained to manage the Kipling property, I personally got references from some of their other propert...

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Kathy Smo
Reviews 1
2020-04-23 23:19

This is my second HOA company I have interacted wi...

This is my second HOA company I have interacted with and I must say that Rise has been a breath of fresh air. I have been working with Chantal and she has been great. She follows back up with any updates she has and really goes the extra mile to make sure my husband and I are happy and that goes a l...

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Robert Blanc
Reviews 1
2020-04-22 09:57

Chantal Fuller was both extremely helpful and plea...

Chantal Fuller was both extremely helpful and pleasant in sorting out a billing issue. She was responsive and quickly available to address a small matter that had been open for several months. I will be happy to work with her in future.

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