Kristen S

Review of Rise Management

This management company recently took over my cond...

This management company recently took over my condominium complex. Their communication is bad, their timeliness in response to maintenance requests is even worse, and their customer service is atrocious. Just a couple things that have occurred in the 2 months since they have taken over the complex:
1. Request to replace a light bulb outside of my building took over 4 weeks to complete, despite reminder calls every few days.
2. Hot water repair took 4 days. Water was turned off entirely to affected buildings for 5+ hours without notice.
3. Fence was being repaired under previous management. Rise Management abandoned this project, and shoddily patched up where the prior fence repairs ended. The result looks like a kid's popsicle stick craft project.
Do NOT recommend this management company to any complex looking for new personnel.