Valu Quest

Review of Rise Management

Poorly run and disorganized HOA management company...

Poorly run and disorganized HOA management company. I tried unsuccessfully to obtain an entry gate access remote control for a property in which I had recently purchased a condo.... 3 DAYS IN A ROW! I left a few messages for the manager in charge of this property, but she never returned my call. Everytime I called, she was either busy or in a meeting! I finally gave up and went to the property without the entry gate remote and to to wait for a long time until another incoming resident opened the gate and I could follow them in. My advice... Don't buy any property managed by this company, or if you are on the Board of Directors if an HOA, avoid contracting with this "management" company at all costs.
POSTSCRIPT: Adding insult to injury, Rise had not sent us any bills for HOA dues for the same condo for which we had been trying to get gate entry access. We finally managed to get a statement from them, with a HUGE balance due for several months, that also included administrative fees and interest. When we complained about the added fees, they said they could not remove them because it was our duty to find out what we owed and pay it in a timely manner (which we had done already, including several calls to various property "managers.") Just imagine if the power company or phone company did not bill you for several months, then sent you a huge bill that included late fees and interest and demanded full payment immediately.... !!! These management companies need to be government regulated!