I had an eye exam as well as a contact lens fitting and followups with Pro-Eye in Vernon and it was a great experience all around. The new patient paperwork and such was quick and smooth,without a long wait. Dr. Dhillon was very thorough during the exam and the fitting and helpful in answering all m...
I had a very positive experience. Dr. Watson was very thorough and took the time to answer my questions. Toni was great at helping me pick out my new glasses, very knowledgeable and patient. I would recommend them to my friends and family.
The staff is extremely rude as soon as you walk in the door. I was greeted with a hostile welcome and was basically told that the doctor does not accept outside eye prescriptions. Would not recommend...
Great experience! The tech was good and appreciated the help with choosing the right glasses. Dr Watson wad friendly and informative. Toni, I am going to look years younger.
I just recently went here and had a great experience with Dr. Watson and his support staff were very friendly but their prices were very high. I didn't realize until after my appointment that they charge a examination fee and a contact lens fitting fee. I've never had to pay an additional fee any ...
Unfortunately I had to rewrite my review again because it was somehow taken down. In my opinion the service at Proeye Vernon is awful, their customer service is terrible. The office Manager Toni is rude and so is Dr. Keith Watson. It s really a shame because the workers are really nice, but they don...
Generally speaking, I don't like doctor's offices of any sort, but ProEye had a friendly atmosphere, and my tech (Nishe) was terrific. Dr. Watson seemed nice enough, and Toni gave me a very clear and concise explanation of both my frames and lenses.
Excellent experience! Got my appointment fast and the staff members and Dr. Watson were very friendly and competent. I would absolutely recommend it!
fantastic experience with doctor and staff... very knowledgable and helpful
This is the worst experience in 30 years of going to an eye doctor I would never recommend this place to nobody there service their manager is so rude I would recommend her for anything she should be on garbage detail and they lost my prescription or they couldn't get authorization they are so on pr...
Our doctor was wonderful! She was great with my son. I was very happy with our visit.
Very good service, knowledgeable and helpful staff. Nice selection of glasses and frames.
Closed for lunch from 12-2, only open 1/2 day on Friday's, not open weekends, must I say anything else?!?! Because of pro eyes' reply, I will now be more specific in this review. I arrived at their location in Vernon with my wife on Wednesday August 15th, at 11:56. Because of my experience at Fashi...
Dr.Watson and Toni at the front desk are very professional and thorough. Most of the time I am brought right in and have quality time during my exam. They have state of the art equipment and a large selection of frames. Thank you for taking care of my eye care needs!
ProEye staff are all very professional, very personable. I have never had any issues with making/canceling/changing appointments. The wait time to be seen are always within 5 minutes of your scheduled appointment. They are conveniently located so its not a horrible drive for the Coventry area or ...
Everyone was very nice,but I felt like I was at a school not a real office .Each person did not know how to work different machines and asked another coworker how to work it.I had to keep going from one room to another ,and the technician would call another one to help on how to set up the machine.T...
You must visit this office if you live around. One of the most convenient visits to doctor offices ever. Everything was smooth and organized. When it comes to my health I do not care to be in office as long as my doctor wants to take his/her time. Dr. Watson seems to be very professional and cool an...
I was very happy with my experience here. The prices were reasonable, and the glasses looked awesome. Also, the service is great, not to mention the free coffee and cookies !
Hospitable receptionists in the office. Like one other review, my father and I feel the "office" is nothing more than a training facility.
We had a good experience . The staff treated my mother, Evelyn Masse, with patience. They explained everything in detail. I would recommend to my friends and family.
I had a positive experience here. The office is clean and pleasant, staff are patient and courteous, and Dr. Watson is efficient and knowledgeable. Good selection of glasses frames as well.
Was thrilled, but not any more...A few years ago I decided to change from a chain vision center to a more personal (non-chain) optometrist. Due to the reviews and proximity, I chose ProEye. Our experience with Dr. Dhillon-McDermott and the staff was wonderful. Dr. McDermott was extremely thorough...
I've been a customer here for at least 2 years, never had a problem with the staff or the Doctor. Toni has been extreamy helpful considering I'm not able to make a regular schedule due to the fact I'm a truck driver and she always goes out her way to fit me in especially on short notice. I would def...
By far the best eye exam I ever had, this doctor and staff are amazing. Dr. Watson is very knowledgeable and cares for each patient and their issues. The techs run you through your testing and explain everything they are doing and why they are doing it. The exam is lengthy, but is so worth it, espec...
I would definitely send people I know to pro eye . Dr. Watson takes his time with each patient and doesn t make you wait three hours
Since the first day i went there, i have been treated with respect, the girls are very friendly,they treat you like family..and always remind you of your
appointment,i like that very much..
Always caring and professional. Dr. Watson is warm and patient. Never would even consider going anywhere else. Update: I had an issue with my bill and was very frustrated. Michelle called me after hours to answer my questions and made me feel like she really cared and was there to help. Kudos!
Dr. Watson has been my optometrist for close to 7 years now and I cannot stress how personable he and the staff are. Whenever I come in, (which is fairly often,) I am always greeted with a smile from the front desk. The wait time is always very minimal and I am often in and out of my appointments wi...
Dr. Watson and his staff are extreamly kind and caring and very helpful with all my questions and concerns! Highly recommend!
This place was nice and inviting! Dr. Watson was very warm and made me feel comfortable. I would definitely recommend Proeye to friends!
If I could, I would give this place zero stars! Every time I walk into this place there is nothing but unwelcoming/negative vibes spewing from the ladies at the front desk! Not only do they have a sign that states STOP don t go beyond this point until you speak to the receptionist, they don t even...
A very welcoming office, you can tell they really care about patients and their experience. Shakima and Kevin were so helpful and Dr. Watson explained things very well. They even stayed late in the office to complete my appointment. Toni was extremely patient and helpful with fitting my glasses and ...
My Family taken care of there, eye glasses to contacts to exams. personable staff and knowledgeable Doctor. Great to do business with.
Dr Watson.
This seems to be the only way to get your attention. Please call me ASAP regarding my husbands account. Your billing department is a joke. On going since 2017... 2 years. Your office staff absolutely knows how to get in touch with us at this point.
i was very impressed with Dr. Watson and his staff. Also a special Thank You to Toni for helping me pick out the best frames for me. She was very helpful. I would highly recommend Pro Eye in Vernon. Debi
Just had my yearly exam with Dr Watson today. Last year was my first experience with Proeye and I was very pleased so continued with Proeye this year. While in what I call yhe testing room (a room off the waiting area where the technicians conduct several different tests on patients' eyes) Dr Watson...
I was recommended to Pro Eye by a friend for the little one's eye needs. Staff is friendly, VERY patient and super accommodating. Special nod to Toni for her caring and understanding about the little one and the glasses that work best for his "active" lifestyle! :-)
I've been going to this office for the last 30 years. They are very thorough, friendly, patient, and personable. I highly recommend them.
Excellent eye exam with the latest technology and great customer service!
I was impressed with the care I received. Not only the doctor but the staff were awesome and professional I was alsiimpressed with their technology....
Okay practice, Dr Watson is a good doctor. BUT, an absolute nightmare to deal with from the billing end of thing. They billed the wrong insurance company first and sent me a bill for several hundred dollars. I called twice and emailed once about how the wrong insurance company was billed and asked i...
I have been going to ProEye Assoc for many years and continue to be pleased and satisfied by the service and care I have received. Here's to many more years of great care. *****
Great doctors, easy, fast, and affordable! Will continue to go here !
This place us an absolute joke. Do yourself a favor and go anywhere but here. All this "Dr" wants to do is run up the bill. He knows what he is doing. Will have you coming back week after week running the same tests over and over. Scam scam scam....shame shame shame. Ever since the only good Dr left...
Very poor service. I went in for a standard presentation update and new glasses. They ran one of the many tests on me three different times for a total of 30 minutes for the one test, only to find out that they hadn t adjusted it to fit me. I was there for over 3 hours! Every time I called to pi...
After reading the stellar reviews of this facility and navigating the website, I was impressed at what I observed. Unfortunately, this is where the positive review ends.
I made a call Monday, 08/13/18 for an appointment and was immediately placed on hold. I waited three minutes before I spoke wit...
ProEye has been my vision care specialists for the past nine years. Their examinations and testing have always been thorough using state-of-the-art equipment. The entire staff is friendly and professional. Would highly recommend.
quality eye care, good service, and friendly staff :)
Women at front desk are as equally rude and unprofessional as Dr. Watson. Bickering between each other in front of clients and saying sarcastic remarks. The last time I came in to pick out a pair of glasses one women we to the back to bring the samples out she came out will a box full of glasses ano...
The best experience I've ever had at an optometrist. There is great customer experience and Dr. Watson has excellent knowledge and explains everything with great detail. Overall, great experience and has helped me see the world clearer!
I visited the office in February and ordered prescription frames. I let them know that I was only in town for a few weeks and if they can rush the order. They assured me that they could take care of it. Long story short, they didn t send the order until 3 weeks later. (A week later after I called t...
Overall there is a great environment. Dr. Watson shows great knowledge and provides fantastic service to all. By far the best eye doctor I've visited!
Dr Watson does a very thorough exam with testing for the health of the eyes as well as vision testing.
Dr. Watson is a genuinely kind eye doctor that puts time into each patient's needs. He deserves all 5 stars.
Great experience with a new doctor... Knowledgeable doctor and technicians... thorough exam... would recommend highly...
My wife and I had an excellent experience with our first eye exam at Pro-Eye Associates. The staff and doctors were professional, friendly, honest and forthcoming. The exam was thorough and comfortable; a big change from our previous encounters with other establishments. When the exam was done, B...
I saw the optometrist for less than 10 minutes. He barely spoke to me, but he seemed OK, didn't really bother me. The techs clearly have no idea what HIPAA is because one came up to me as I was checking out and informed me that one of my tests was actually abnormal and I should start taking some vit...
Super nice staff! They were incredibly helpful in dealing with my insurance.
I like to have my eyes checked periodically so I take very good care of this issue because it is very important to me. I chose Proeye because over there I found the medical care that I need. I want a doctor who is thorough and pays attention to my needs, measures my eye pressure and checks my reti...
I spent 2 hours getting testing done, only for Dr. Watson to waltz in, tell the tech off, click a few buttons on the computer to "fix" my prescription, and leave. He said my prescription would be fine and that the tech was wasting her time trying to perfect it.
Fast forward two weeks, and I see wor...
Take your business else where, First you get looked at by a "tech" which is a very young inexperienced kid. Second the Doc comes in and looks at you for about 30 seconds and offers you one of their lines they get paid to offer. Lastly, all they want is money. They have no interest in your best inter...
Was a patient of proeye until about 2 years ago I was in for an appointment and just changed insurance companies, I asked upfront how much it was going to cost out of pocket and was told $100 at the end of the appointment when I was ready to pay, the receptionist said that I could not pay at this ti...
This is a very unprofessional place The doctor is very unprofessional and rude and one of his female staff is very rude also.. This is a unstable unprofessional not safe place to be.. I asked the doctor one question and cursed at me unprofessional...
The staff is very rude. They never welcome with smile. Long waiting time, most of the work done with techs, only one doctor available. I do not recommend this place. I am going to switch the doctor soon.
Very nice staff and good customer service for Dorothy Morison
I was able to get an appointment on short notice and Toni was very helpful in helping find the type of glasses I needed.
Please disable your automated appointment confirmation if you are no longer seeing patients. I received an email last week to confirm my appointment and then a text message today again confirming my appointment for this afternoon only to find out the parking lot roped off. When i called your number ...
I was very happy with their promptness and their help in finding glasses for us.
Aweful place. Don't go. Eye recommend other places.
The office staff is super friendly and helpful. And Dr. Watson is a wonderful eye doctor.
My first time was a little overwhelming, because of the several tests they do. But that's always a good thing, so I am not gonna complain about that. Besides, they are all incredibly nice people and they do a thorough job. Just met Dr.Watson once and he is a respectful person. The office is clean an...
Everyone there was incredibly friendly and helpful. The new patient intake process is simple and efficient, a great experience! I highly recommend the ProEye offices.
My first visit today, very impressed - wonderful staff and Dr. Identified a problem and most likely saved my eyesight from failing someday. Thanks
The doctor and staff were very friendly and helpful. I felt welcomed and listened to.
Dr. Watson took the time to make sure my prescription for new glasses was correct and that my exam was very thorough. The office staff was very pleasant to work with and Toni was very helpful in making sure my new glasses will be perfect! I will definitely recommend family and friends.
The staff at ProEye is very knowledgeable and are always friendly.
I found the staff friendly and and very patient. They have top of the art equipment and explained what each one did and talked you thru the exam. The doctor was likewise friendly, patient and explained everything in detail that the test showed. I enjoyed my visit and will go again.
ProEye was very attentive to my special eyes. The staff made me feel very welcomed & comfortable throughout my exam. The Optical staff assisted me in finding the perfect frames. I look Marvelous. The service was so great that the next week I brought my daughter in for care. She loves all the fr...
Had a great experience here! Dr. Watson was very thorough and helpful in explaining what is going on with my eyes. I will be back soon for my new, beautiful glasses!
Long time patient, always satisfied with service & staff. Thorough exam.
Both times that I have made contact with this office were unprofessional experiences. This morning, I explained my situation, was placed on hold to see what help could be done. After waiting 30 minutes (no exaggeration) someone asked what they could do. I explained to them my situation, again. They ...
I would give this place 0 star if I could. I called this place 4 times. Every time I was put on hold and then I was told to be called back, but I never received a call back. Today was the worst experience I have ever had during my 27 years of life. They collected all my personal information includin...
I love the place, Dr. Watson is very professional and explains everything with patience (i'm a very nervous person) the staff is very kind and you feel comfortable with all the tests and procedures also helped me with my insurance.
I definitely recommend ProEye to everyone.
Impressed by how professional, helpful, and attentive Dr. Watson and his staff always are with my 13-year-old son, Joseph. Highly recommended!
The staff at Proeye is unprofessional- First annoyance was that I was in the office for over an hour and 1/2 for a routine eye exam. I won't comment about the exam- but I'll just say that it was basic at best. Oh- and the receptionist forgot to give me back my license and insurance card, so I had to...
Fast and friendly service. I have used this office for 2 years and am very happy.
Great eye care! Toni is very professional and helped me choose glasses quickly. Quality of care is very high standards. Office is very clean. Dr. Keith is great!