Patti Gearing Paul Review of Proeye
The staff at Proeye is unprofessional- First annoy...
The staff at Proeye is unprofessional- First annoyance was that I was in the office for over an hour and 1/2 for a routine eye exam. I won't comment about the exam- but I'll just say that it was basic at best. Oh- and the receptionist forgot to give me back my license and insurance card, so I had to go back to pick it up. No apologies on their part- apparently it was MY fault for forgetting to ask for it.
Even more frustrating- it took over 3 days with me following up for a estimate on my eyeglasses. Seemingly just to make me even more irritated with this office- the quote for my eyeglasses was more than doubled from last year with the same insurance and no change on the upgrades. After I asked for my RX to be emailed following the estimate- Guess what? No email, and I even checked the spam folder (which at this point. I figured it would end up in) . Yeah... my advice is to skip Proeye.
Comments: