Cheng Chang Review of Proeye
I would give this place 0 star if I could. I calle...
I would give this place 0 star if I could. I called this place 4 times. Every time I was put on hold and then I was told to be called back, but I never received a call back. Today was the worst experience I have ever had during my 27 years of life. They collected all my personal information including SSN (I was put on hold as usual), then they said they needed some time and would call me back in a few minutes. But they never did. During the phone call the lady was rude by saying that You are not listening to my question , which I actually did listen to. She asked me to check with my insurance about something I am very sure of and was not willing to continue if I don t give calls to my insurance. ?????? If proeye does not want any new patients, proeye should be straight about it, rather than fooling patients around and wasting their time on making stupid phone calls with rude front desk.
Seriously, I have never seen a front desk so unreliable. Avoid it at all cost. They are terrible.
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