After reading the stellar reviews of this facility...

After reading the stellar reviews of this facility and navigating the website, I was impressed at what I observed. Unfortunately, this is where the positive review ends.

I made a call Monday, 08/13/18 for an appointment and was immediately placed on hold. I waited three minutes before I spoke with someone and inquired whether or not this facility was accepting new patients. I was told they were indeed accepting new patients, but I was once again told I would need to be put on a brief hold so that the office assistant could schedule an appointment. I waited nearly 5 minutes on hold and finally I decided it was time to hang up.

One would think if a new patient was inquiring about an appointment, one would receive a sense of respect to at least make the new patient feel as if one was a priority, but not apparently at this facility. If Pro Eye can t handle a phone call, I can t imagine how the services I require would be conducted. I ll be taking my business elsewhere. I highly suggest Dr. Watson look into his office assistants work ethic, especially when it pertains to new patients.