Pitney Bowes Canada

1.1 · 55 reviews
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Beverly Bean
Reviews 1
2020-09-02 14:08

Actually, Pitney Bowes earns no stars from me. I'...

Actually, Pitney Bowes earns no stars from me. I've been trying unsuccessfully to confirm that I DO NOT WANT TO RENEW MY LEASE which expires on Sept 30th. I can't speak to a live person. I've left voicemail messages, started cases online (what a joke---it gave me wrong information. I was given a...

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Jeremy Rudolph
Reviews 1
2020-08-26 23:34

We have been in contact with this company multiple...

We have been in contact with this company multiple times since February to return our postage meter. They say they need to charge $100 to pickup the machine but will match any quoted shipping amount. We went and got a quote from FedEx for $40.79 including taxes to ship it back. When we send this inf...

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John Corkett
Reviews 1
2020-08-24 17:41

Pitney Bowes is, without doubt, the most difficult...

Pitney Bowes is, without doubt, the most difficult company I have ever dealt with in 50 years of business management. Customer service consists of non-responsive 'Cases', unanswered emails & seemingly interminable hold times of over an hour on support lines only to be told that you do not have the r...

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Helen Klassen
Reviews 1
2020-08-15 11:22

This company is terrible! They kept calling and as...

This company is terrible! They kept calling and asking if i wanted a machine that could print postage. I don't mail anything and primarily use e-mail or phone. This did not stop the calls! Six calls later i was finally able to convince them that i did not need this piece of equipment but the lady on...

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Bev Hep
Reviews 1
2020-08-03 22:01

This company should be avoided at all costs, after...

This company should be avoided at all costs, after calling and calling me to have one of their infernal machines even though I only use the mail about 6 times a year and assuring me I could send it back at any time if I was not satisfied. I thought I would take a look and have a think if I could mak...

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Chantell Mouton
Reviews 1
2020-07-25 23:47

The Pitney Bowes business model: sign-up unsuspect...

The Pitney Bowes business model: sign-up unsuspecting customers into years-long contracts, provide sub-standard, second-rate equipment and zero customer service. When the customer complains, ignore them as long as possible. A year later, send an email stating that: "the Lease is a non-cancelable agr...

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Darlana Bachusky
Reviews 1
2020-07-25 16:18

ZERO stars. I have been trying with no success to ...

ZERO stars. I have been trying with no success to arrange a simple name change with this ridiculous company for going on three months. Their process is so convoluted and stupid that it is impossible to get anywhere. Then they keep sending me emails saying that they're "closing the case file" and I h...

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Nicole B
Reviews 1
2020-07-24 11:59

So I've been waiting for my package to arrive. I c...

So I've been waiting for my package to arrive. I check the tracking and am told its been sent back to the seller. No reason provided other than delays in shipping. Well, it was shipped back to the seller and no reason provided. Tried to call them but you can't, Can only send a text message and they ...

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K
Kevin Abma
Reviews 1
2020-07-17 11:50

Dear readers,

Dear readers,

Please do not sign up with Pitney Bowes. There is absolutely no ROI and I will show this through a cost calculation below. In addition, it is difficult and time consuming to resolve any account issues with this company. I personally regret signing up with this company. They have cos...

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george driver
Reviews 1
2020-07-10 22:47

I worked for this company back in 1991 when our of...

I worked for this company back in 1991 when our office was on Lenworth in Mississauga. After one year my services were terminated after turning my area around with fast response time and repairs. Being the new kid on the team and reading the reviews guess it was a blessing. It was a great company gu...

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Will Brewer
Reviews 1
2020-06-21 20:06

This has been the worst experience for customer se...

This has been the worst experience for customer service that we have had in 15 years of running a business. They constantly charged interest on the machine even though they only allow you to make a payment via online that works half the time. Bounced us around for 4 hours on hold from one departm...

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Roger Ramkissoon
Reviews 1
2020-05-26 21:52

Dear Mr. CEO.

Dear Mr. CEO.

I hope you're reading this email. As the Manager of Finance with my company, I attempted to reach PB on January 10th. Well, I spent a total of 3 1/2 hours just "on hold", waiting for a representative. As at 2:27 PM, I still have not been able to speak with someone. I will do eve...

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Jesse
Reviews 1
2020-05-25 11:19

WORST SHIPPING/TURN AROUND IN THE BUSINESS

WORST SHIPPING/TURN AROUND IN THE BUSINESS

Horrible business, eBay and who ever else uses your services need to discontinue immediately.

my package cleared customs and was accepted into Canadian postal over 12 days ago.

For almost 2 WEEKS, you have sat on my package and I was forced to go o...

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Sarah Hall
Reviews 1
2020-05-07 07:37

Absolute buffoonery. I had to call their toll free...

Absolute buffoonery. I had to call their toll free number 4 times, was transferred to 7 different people, and hung up on twice. My request? I politely asked to which mailing address a customer would return a leased piece of equipment. It's as if they're so concerned about account cancellation they w...

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Christina B
Reviews 1
2020-03-12 18:10

this is a horrible company they leave you on hold ...

this is a horrible company they leave you on hold forever, then you can't even leave a vm because the mail boxes are full. What kind of rinky dick operation is this? The only reason I gave them 1 star is because it wouldn't let me post if I didn't.

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Louise Landry
Reviews 1
2020-03-05 21:43

Although a delay in delivery route triggered syste...

Although a delay in delivery route triggered system update as a delivery attempt which was really not an attempt but their way to say that it was too late for the driver to deliver here at 4:42, I was pleased to be able to track my package whereabouts from the website. It now indicates next day deli...

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Andrew Yegorovykh
Reviews 1
2020-03-05 05:45

Agree with the other reviews. Horrible business mo...

Agree with the other reviews. Horrible business model. We have attempted to close the account, which took months. After finally getting some refund for upfront payments I thought this was over. However, we have received a different bill from Pitney Works for something else days after. I think I need...

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Juan zuleta
Reviews 1
2020-02-18 11:55

Very bad experience.....penalties for late payment...

Very bad experience.....penalties for late payment (Very bad since their machine is not working), fees for Ink (Too expensive) , Poor Machine quality, got new one and got another problem, overall do not recommend to do any business with them

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Craig Sulyma
Reviews 1
2020-02-08 05:57

brutal to get customer service, will not cancel ou...

brutal to get customer service, will not cancel our account even after they removed product, still being billed for services never used. on hold on phone for over an hour before i hung up, emails bouncing back with no address return. will never deal with again

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Tammy Wilson
Reviews 1
2020-01-28 15:38

The customer service with this company is complete...

The customer service with this company is completely missing. Since February 8, 2017 I have been trying to confirm that I do not want to renew my lease on my equipment. My lease expires at the end of May. I cannot actually talk to a live person. I have tried emailing through their webpage. I ha...

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Ethan s
Reviews 1
2020-01-22 18:31

I used to think purolator was the worst until toda...

I used to think purolator was the worst until today. Useless customer service who had zero knowledge of anything to do with their shipping. We will be watching very closely to ensure we NEVER have to use them again. 1.2 star average is to good for this company. Zero responsibility, zero knowledge, z...

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Juan Santos
Reviews 1
2020-01-04 04:45

I had a bad experience with Pitney Bowes and a lea...

I had a bad experience with Pitney Bowes and a leasing of a mailing machine. They are very nice engaging you as a client, then you get unexpected and unreasonable charges for keeping the equipment updated, if you buy supplies from a less expensive source (Staples) you are putting in risk the equipm...

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Terrilyn Jones
Reviews 1
2020-01-03 03:32

If this can help one person to not have to go thro...

If this can help one person to not have to go through what our office went through with this company, my type writing this will be worth it. I became a manager for my office a year ago and I couldn't understand why we were even using this postage machine when it turns out more expensive than just g...

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