Sarah Hall

Review of Pitney Bowes Canada

Absolute buffoonery. I had to call their toll free...

Absolute buffoonery. I had to call their toll free number 4 times, was transferred to 7 different people, and hung up on twice. My request? I politely asked to which mailing address a customer would return a leased piece of equipment. It's as if they're so concerned about account cancellation they would prefer to hang up on callers than provide a mailing address. Seeking the return instructions took me about half an hour, and I was even transferred to the US customer service line. Incredible.