This has been the worst experience for customer se...

This has been the worst experience for customer service that we have had in 15 years of running a business. They constantly charged interest on the machine even though they only allow you to make a payment via online that works half the time. Bounced us around for 4 hours on hold from one department to US. back to same starting point all to make a payment and cancel. I DO NOT SUGGEST any business use this service for mail, any other option would be better than the past year we have had with Pitney.