The Pitney Bowes business model: sign-up unsuspect...

The Pitney Bowes business model: sign-up unsuspecting customers into years-long contracts, provide sub-standard, second-rate equipment and zero customer service. When the customer complains, ignore them as long as possible. A year later, send an email stating that: "the Lease is a non-cancelable agreement. However, your satisfaction is important to us" and offer to terminate for a settlement amount higher than the remaining outstanding balance on the contract.

Their service is unbelievable, unacceptable and it's shocking that they are still in business! If there were an option for negative stars, they'd be at -5!