The customer service with this company is complete...

The customer service with this company is completely missing. Since February 8, 2017 I have been trying to confirm that I do not want to renew my lease on my equipment. My lease expires at the end of May. I cannot actually talk to a live person. I have tried emailing through their webpage. I haven't received a response to my questions. I called the sales lady that was trying to get us to renew our contract. She gave me an email address and phone number. You can't actually talk to a live person at that number. I have email the address she gave me I haven't got a response, but I did get a subcontractor of Pitney Bowes calling to arrange the pick up of my machine. I questioned the contractor as to why he would call to book six weeks ahead of schedule and he had no answer for me as he thought it would be within the next couple of days. I have sent three more emails since I spoke to the transport company but I have not received a response. The company that I work for is a customer service organization and we would not have any clients if we treated them the way Pitney Bowes treats us.

Stay away from Pitney Bowes. You can't get any customer service from them.