We have been in contact with this company multiple...

We have been in contact with this company multiple times since February to return our postage meter. They say they need to charge $100 to pickup the machine but will match any quoted shipping amount. We went and got a quote from FedEx for $40.79 including taxes to ship it back. When we send this info to email addresses that we get from their returns department we get no reply. This is very frustrating and is indicative of a company that just doesn't care.