Calgary BMW

4.3 · 684 reviews
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Andrea Phillips
Reviews 1
2020-12-28 09:26

From the moment I entered the dealership to the mo...

From the moment I entered the dealership to the moment I drove off the lot in my new vehicle, the customer service and professionalism was nothing but first class. Some honorable mentions, and my apologies if I have missed someone: Lee's patience as I mulled between two vehicles was incredible an...

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Jaymes Kaerne
Reviews 1
2020-12-28 01:55

Worst service ever. Apparently you're not allowed ...

Worst service ever. Apparently you're not allowed to cancel an order after 1 hour. They neglect to tell you they have this policy. I tried to cancel an order after an hour and 15 minutes and they said there was impossible because the warehouse had received the email. What do we live in the Stone age

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Devon Deyholos
Reviews 1
2020-12-25 22:10

Jesse Farhat was referred to me by a friend when m...

Jesse Farhat was referred to me by a friend when my BMW needed service and I have used him since. When I drop my car off, I always feel he has my best interest in mind and I know he will find the best solution for me and my car. When I return for pick up he comprehensively explains the service perfo...

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Grant Cooper
Reviews 1
2020-12-24 15:36

Purchased a used 2010 Lexus RX350 from Randy Dow a...

Purchased a used 2010 Lexus RX350 from Randy Dow at the dealership and was very impressed with everyone there. Initially greeted by Marizabell as Randy was out of town at a training course. Was given the keys for a test drive, my wife and I love the SUV. Then went and met with the used car manage...

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C Williams
Reviews 1
2020-12-24 13:44

Have had the pleasure of dealing with Calgary BMW ...

Have had the pleasure of dealing with Calgary BMW over the last three years . Very good service and want to really emphasize a wonderful salesman Woody Woo. Woody always has time and goes one step above expectations. Great customer service Woody.

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el mehdi ait bella
Reviews 1
2020-12-24 00:09

If u decided to buy a bmw

If u decided to buy a bmw
look for (Alfie )
I had very good experience with the best salesman cuz he s gentle man in first place

He s fair and he keeps he s promises and give you time and listen and explain everything and when you go back after a while he will remember you

Thanks Alfie

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Sadik Masum
Reviews 1
2020-12-23 23:55

We just picked up our car yesterday and can't be a...

We just picked up our car yesterday and can't be any happier with our decision. We were helped by Steven and he made sure we go with the car we really love. We didn't feel pressures at all and his passion for BMW really came out in his conversation. Matt the manager made sure we are happy with the v...

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Austin Muir
Reviews 1
2020-12-23 03:04

After I wondered the sales floor for 30 minutes wi...

After I wondered the sales floor for 30 minutes without anybody approaching me I asked for help from a salesperson. When I asked them a couple questions about one of the cars they said "you are aware this car starts at $55,000?" before looking me up and down. This was the first thing they said to me...

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publicmatt Hill
Reviews 1
2020-12-23 00:01

A great place to purchase a new BMW! I purchased m...

A great place to purchase a new BMW! I purchased my first BMW here years ago with the help of Ian Martin (now retired) and had a positive experience. I established an enduring relationship with Calgary BMW through Ian. Most recently, I purchased a vehicle with the help of Dan Gulin who was equally ...

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Imran Kanji
Reviews 1
2020-12-22 23:11

Oh jeez where do I start.

Oh jeez where do I start.

From the moment I walked into this place to the moment I walked out with my vehicle it was absolute perfection for me. I was dealing with a person by the name of Roman Sotelo, who was extremely patient kind and honest with us the entire time. (Most car salesman are shady...

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Rob Moroto
Reviews 1
2020-12-21 18:14

They lost my rims and winters, so they replaced th...

They lost my rims and winters, so they replaced them with some used demo ones they had, a week later I got a nail in one I found out that the demo ones that they replaced them with were worn out to the point that I needed to buy 4 new tires. And the earliest appointment that they had for a flat tire...

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Mark Becker
Reviews 1
2020-12-21 17:27

Just took delivery on my killer new 2018 M6 gran c...

Just took delivery on my killer new 2018 M6 gran coupe which I factory ordered down to the last option. Alex Timmons has been absolutely terrific through the whole process. Energetic, responsive, and super knowledgable, Alex is a fellow car nut and is probably the best sales rep I've done busine...

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Anita Khan
Reviews 1
2020-12-21 13:50

My husband and I were looking for a luxury 7 passe...

My husband and I were looking for a luxury 7 passenger vehicle, so we decided to visit the BMW showroom. Jason Stevenson met us with a big smile and a warm welcome. His expertise and guidance helped us in making the decision to purchase the new X7. He thoroughly explained all our options in detail a...

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Jason Mierzurak
Reviews 1
2020-12-21 09:13

Well another great experience with Calgary BMW, Th...

Well another great experience with Calgary BMW, The wife and I are on our seventh vehicle now in the past 5-6 yrs. The good deals and friendliness of the staff keeps bringing us back. If ever you are going to buy your new or used BMW go talk to sales manager Grant Yooun, or used sales manager Matt L...

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Patty Juderson
Reviews 1
2020-12-19 22:04

My husband and I recently purchased our 7th BMW fr...

My husband and I recently purchased our 7th BMW from the dealership. Our service providers: Anthony Brice and the 2 Grants were excellent as always. We always feel very cared for , and its the reason we keep coming back to a Beamer. The after sales service with Nathan during the orientation proces...

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Jon Handforth
Reviews 1
2020-12-19 21:20

We have a couple of fun RWD summer cars and a coup...

We have a couple of fun RWD summer cars and a couple of all season X-drives. Rahim Rana does an absolutely outstanding job in taking care of our service calls and needs. He's always bright, cheerful and ensures that things get done right and on time.

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Sean Kelly
Reviews 1
2020-12-18 18:41

My wife and I picked up our third car from Calgary...

My wife and I picked up our third car from Calgary BMW at the end of February. Liam in Sales was great to deal with: professional and knowledgeable and struck the right balance of finding us the right deal without us feeling pressured.
Brittany in Finance made that portion of the purchase smooth ...

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Jamie Kembel
Reviews 1
2020-12-18 14:11

Overall, we have had a very positive experience he...

Overall, we have had a very positive experience here. Right now, our car had a freak, one in a million breakage occur on it and it wasn't even purchased from this dealership, yet they are doing everything in their power to help us out and come up with a resolution. They have been understanding and e...

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Daoud Mhareb
Reviews 1
2020-12-17 05:17

Great customer service, I had a significant tire c...

Great customer service, I had a significant tire cut which needs an immediate fix. Carole at the customer service handled my phone call with courtesy and understanding, and when I got to their location I dealt with Don Dore and he showed a great representation to company standard from the first expo...

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Mike Sherrard
Reviews 1
2020-12-17 00:22

Mike Woz is the man! I highly recommend working wi...

Mike Woz is the man! I highly recommend working with him. Unlike many car salesmen, he is not overly pushy! Month ago he even advised for me to wait to get into a new car based on my situation, instead of trying to push me into making a purchase. When it came time to make a purchase, he was able to ...

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clarence link
Reviews 1
2020-12-16 11:40

i would like to let you know that your sales man L...

i would like to let you know that your sales man Leo did a outstanding with ascent sales job with keeping the car in our hands by the end of the day . though the trail of the car was not even in the system he could of been selling the owner of the place car but satisfying the customer came first ....

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Samir Mehra
Reviews 1
2020-12-15 18:47

Picked myself an incredible BMW from here 2 weeks ...

Picked myself an incredible BMW from here 2 weeks ago. As someone who is also in sales, the process was stress free and no pressure. The information was provided promptly and the experience was smooth start to finish. Highly recommend this location. Liam my sales person and the manager Nate were gre...

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michael Scratch
Reviews 1
2020-12-15 04:11

These guys are awesome!

These guys are awesome!
My son has a 2008 335i and they treat us like he just bought it off the showroom floor!

They are always so helpful and friendly when ordering parts or just asking questions

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Ge Ji
Reviews 1
2020-12-14 17:26

I bought a 2014 X3 BMW from Darcy. The service is ...

I bought a 2014 X3 BMW from Darcy. The service is really good and I think the big dealer is better than small dealer, since the big one has very detailed services and good used BMW. they set up every thing including plate for me feel so good to be a custom.

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Alexa Solis
Reviews 1
2020-12-11 09:15

Had a wonderful experience at Calgary BMW when buy...

Had a wonderful experience at Calgary BMW when buying our 2018 X5. We loved working with Anthony Brice, he was recommended to us by friends and has been working there for over 15 years! He is very knowledgeable (he has 2 BMW's himself), practical, and NO PRESSURE! So refreshing while we were shoppin...

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Darth Vader
Reviews 1
2020-12-10 04:58

Dear Calgarians:

Dear Calgarians:

I brought my BMW X1 (2012) because a warning fuel warning light came on. I took it in to their service people who played dumb and said that "it would need a full diagnostic". When I came back in the afternoon (no shuttle to boot), they said the bill was 540$ for a loose gas ca...

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Robert Gossmann
Reviews 1
2020-12-09 09:29

Buying a vehicle from 2,000 kms away: (was effortl...

Buying a vehicle from 2,000 kms away: (was effortless)

I had been speaking with Calgary BMW s service department on another matter and mentioned that I was interested in a used X5 they posted for sale on their site. Shortly after, I received a phone call from a sales agent, Anub, and he provided ...

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Robb Waldner
Reviews 1
2020-12-09 03:05

We just purchased a 2021 X3. Our Sales Specialist ...

We just purchased a 2021 X3. Our Sales Specialist was Steve Kindred, who was has a very good knowledge of the BMW vehicles and the auto sales industry overall. He was patient with us as we went through the various options available to us, which resulted in us making the right choice. Great Job!
Bri...

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Ed McGowan
Reviews 1
2020-12-08 02:50

I just purchased a 2006 325i with a recall notice...

I just purchased a 2006 325i with a recall notice. BMW simply listed me as the new client and informed me the parts for the recall were available and I selected an appointment time.
In addition, i had an air bag/seat belt warning. I researched the problem and found it to be a regular fault lin...

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JWB
Reviews 1
2020-12-07 18:36

Great experience here dealing with Steve K., was e...

Great experience here dealing with Steve K., was expecting a car salesman but got an interested, patient purchase consultant. Nice to deal with someone who actually cares about the customer's wants and needs. He should be training every car salesman...

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Tarek Hachem
Reviews 1
2020-12-07 10:18

Nick Scarcelli in service was very transparent and...

Nick Scarcelli in service was very transparent and helpful when I brought my vehicle in for service, assisted me with all my requests and kept me up to date on everything when my car was in the shop, and even went the extra mile to take pictures to show me what s going on with my vehicle!

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Paul Cataford
Reviews 1
2020-12-06 15:25

New Review - I couldn't help myself .... returning...

New Review - I couldn't help myself .... returning again to BMW Calgary and, of course, Liam Henderson. This time, I ordered a M240i Cabriolet (6-speed) and Liam walked me through the options, he really knows the product! Just received the car on Monday and it is everything as promised. This car ...

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Carolyn Schopff
Reviews 1
2020-12-06 14:40

Recently I have a string of unfortunate circumstan...

Recently I have a string of unfortunate circumstance that meant I needed to buy a new car. Michael Wozniak, Grant Yooun and Cassandra (Financial Mgr) at Calgary BMW treated me like the family member most cherished! I always enjoy walking into the store and seeing the new products and familiar face...

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abbey allegro
Reviews 1
2020-12-06 00:30

I came in the bmw in the SE on Saturday and was pl...

I came in the bmw in the SE on Saturday and was pleasantly greeted by the kind receptionist, I didn t catch her name but she had glasses. Her kind personality and evident efforts to make customers feel safe in the store was so appreciated. Her efforts to respect social distancing measures during COV...

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Krystina Beckstead
Reviews 1
2020-12-04 17:33

Definitely recommend this dealership. Their servic...

Definitely recommend this dealership. Their service was incomparable. Darcy assisted us with our purchase and we found he was very upfront, honest and knowledgeable. More importantly, he was very understanding and accomodating. As for BMW as a vehicle...drives like a charm! We couldn't be happier!

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Shane Wikene
Reviews 1
2020-12-04 17:21

Brutal!!! Stay far far away, the service dept is a...

Brutal!!! Stay far far away, the service dept is a joke, we brought our 2008 X3 in for a check over as it seems the rear end want to slide out while driving in the snow(with winter tires on)
They said the front thrush rod bushings needed to be replaced, so we did that, still the same thing, dangero...

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Erin Ferguson Real Estate
Reviews 1
2020-12-03 19:34

This is my second time purchasing a vehicle from

This is my second time purchasing a vehicle from
Calgary BMW. My experience with the staff has been great from servicing to sales. Jason was helpful
with several of my questions leading up to my vehicle arriving. Thus far, my experience with the staff at this dealership has been great.

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Burke Dales
Reviews 1
2020-12-02 09:09

Calgary BMW is first class all the way! I have be...

Calgary BMW is first class all the way! I have been in the market for a new vehicle and thoroughly enjoyed my experience with their sales department over the past few weeks.

They were knowledgeable, helpful and very professional across the board. I am strongly leaning on getting into a Beamer ...

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Stephen Pester
Reviews 1
2020-12-01 20:48

Bought a used car from Calgary BMW end of July. I ...

Bought a used car from Calgary BMW end of July. I was told by my sales person that the car required a valve cover gasket, and that the cost would be $1200 to change this gasket, so that would be $1200 that we could not negotiate in the price of the vehicle. I was okay with this because I obviously w...

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Andrew Pylypchuk
Reviews 1
2020-12-01 03:37

Having been a ghost, shopping the web for a new to...

Having been a ghost, shopping the web for a new to us used BMW, we finally found the right car at Calgary BMW. A quick note to the online assistant and the team at Calgary set us up with Joel Cloutier that same evening.

The legend: Joel did an amazing job listening to our needs (and wants), confi...

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Jon Prystayko
Reviews 1
2020-11-28 01:59

I am extremely impressed with this place except fo...

I am extremely impressed with this place except for one thing.

1. Fair trade in value. Neither party was thrilled, and that's the mark of a good compromise. I got what I thought was fair.
2. Jordan Purcell, our salesman, did a great job accommodating our needs. He demonstrated patience when I wa...

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17 andmotarded
Reviews 1
2020-11-27 15:50

I met Tara at the parts department where I had ord...

I met Tara at the parts department where I had ordered a power window regulator for my 323i. She was a pleasure to deal with, super friendly and knowledgeable while multitasking (helping two customers at once as i had to run back to my car for my wallet). She told me the part would come in two day...

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Wilson Mah
Reviews 1
2020-11-27 06:17

This was our time dealing with Calgary BMW. All of...

This was our time dealing with Calgary BMW. All of the staff was very friendly and polite. The Sales Manager Tony Lamarca and Finance Manager Brittany Godon were both extremely helpful and very efficient. We were able to pick up or vehicle in less than 24hrs. Overall a great experience. I highly rec...

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Andrew W
Reviews 1
2020-11-26 13:59

Walking in to Calgary BMW was an experience exceed...

Walking in to Calgary BMW was an experience exceeding all the other dealerships during my search for the best Luxury Compact SUV for me. I consulted with Leo O'Neil, he is a very professional and respectful guy that has a true passion for driving and quality service. Leo was a driving professional ...

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Jun Ji
Reviews 1
2020-11-25 08:24

Mr. Lee (Sales consultant) was very helpful and kn...

Mr. Lee (Sales consultant) was very helpful and knowledgeable. He did not put any pressure to purchase vehicle. He approached very friendly as well. It was a great experience from Calgary BMW and I will definitely recommend and send referrals to Mr. Lee. Thank you for great service!

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Sanel Hadzisakovic
Reviews 1
2020-11-25 03:02

My girlfriend took her BMW in for a recall repair ...

My girlfriend took her BMW in for a recall repair and had also asked them to replace a burnt out signal light. She Was told the signal light bulb is fine and that s it s actually an electrical issue that needs to be fixed. Booked an appointment for next week BUT went to a family s friend mechanic an...

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Carter warkentin
Reviews 1
2020-11-23 04:56

Bmw Calgary has been great to me! Nick Sarcelli th...

Bmw Calgary has been great to me! Nick Sarcelli that works in the service department goes above and beyond what he needs to do for me. He is very professional and great at the work he does. Which makes me want to go to his desk every time I am in the shop! Thank you very much Nick!

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Hani Ayad
Reviews 1
2020-11-22 23:55

Some of the disappointed customers here are right,...

Some of the disappointed customers here are right, however we all need to understand how difficult it must be for these guys to deal with our frustrations all the time. We buy a BMW and the expectations get set high. I have had ups and downs with Calgary BMW. Different service because of different p...

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James Goodman
Reviews 1
2020-11-22 13:01

Great customer service & experience. Dan Jonas wa...

Great customer service & experience. Dan Jonas was an excellent sales representative to deal with; patient, knowledgable, easy going. He went above and beyond, making the entire process simple. I'd buy another car from him, without a doubt.

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Antonio M
Reviews 1
2020-11-22 01:03

Excellent service and very satisfied with our purc...

Excellent service and very satisfied with our purchase. My wife bought a new X3 from BMW heritage and we are very pleased by the professional and prompt service that we received. Chris Clark was the gentleman helping us and he was very informative, detailed and patient. He helped my wife get into th...

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Fernando Carrera
Reviews 1
2020-11-21 18:33

Bought BMW back in 06' and we were sent an email i...

Bought BMW back in 06' and we were sent an email in regards to a Airbag recall replacement. Was attended by a nice gentleman by the name of Don who was proactive in servicing me as there was no one in the service department. I had dropped the vehicle off the night before they did the service so that...

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Diane B
Reviews 1
2020-11-20 13:19

Ken, our salesman, Alfie the sales manager and the...

Ken, our salesman, Alfie the sales manager and the rest of the team at the dealership were a pleasure to do business. Ken was an absolutely excellent salesman, we gave him the parameters of the vehicle options we wanted and the price we were willing to pay. Unlike most car salesman I've dealt with, ...

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John Beaudin
Reviews 1
2020-11-20 09:56

Purchasing a vehicle from Darcy Cooke at Calgary B...

Purchasing a vehicle from Darcy Cooke at Calgary BMW was the best car buying experience we have ever had and the team worked very hard at getting us the exact vehicle we needed! Going in we had no idea we could afford a used BMW but we ended up with an amazing car. We love our 328i. Thanks so much! ...

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Paul Alard
Reviews 1
2020-11-19 20:05

I have purchased two BMW's from Calgary BMW over t...

I have purchased two BMW's from Calgary BMW over the last few years and have found both sales and service staff exceptionally friendly and professional, always willing to assist. More recently Jesse Farhat of the service department went way above the call of duty in trying to solve a niggling batter...

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TWITCHZEROOO O
Reviews 1
2020-11-19 15:59

I want to start by saying I ve never had a better ...

I want to start by saying I ve never had a better experience in a dealership in my life. The help from my new friends at BMW Calgary we re extraordinary. They were very professional, polite, honest and yes very helpful.
If my family or friends are ever in need of a sweet ride I will 100% point them...

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Jonathan Hung
Reviews 1
2020-11-19 10:55

First of all I don't work for BMW nor know any sta...

First of all I don't work for BMW nor know any staff personally, and I don't know where should I begin to describe how gracious and appriciate to Calgary BMW....anyway. Here it is.

I bought my first BMW 328i back in 2008 from Calgary BMW. It was my first Bimmer and the services from the sale staf...

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Peter W
Reviews 1
2020-11-19 09:55

The parts department has always been exceptional i...

The parts department has always been exceptional in terms of being knowledgeable and hands on for all the years I've had my BMWs.

The service department has been a huge disappointment compared to Lexus. I've accompanied friends and noticed the same deficiencies in satisfaction.

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torry fischer
Reviews 1
2020-11-16 08:38

I want to personally thank Don Dore for the very e...

I want to personally thank Don Dore for the very efficient and effective service that I recently received on my vehicles at Calgary BMW. He kept me informed and confirmed the additional services required. Don was helpful and patient and allowed me to have my second vehicle serviced when I brought it...

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Vincent Semenuk
Reviews 1
2020-11-14 05:42

Got into my 5th BMW from Calgary BMW. Darcy Cooke ...

Got into my 5th BMW from Calgary BMW. Darcy Cooke has been my salesman since day 1 over 10 years ago now. I wouldn't dream about purchasing a BMW from anyone else. By way of example this last BMW took me over 3 months to find the right one. At no time did Darcy ever make me feel like a bother nor di...

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Hi u Nguy n
Reviews 1
2020-11-12 11:05

I been leasing and financing with Acura (Honda) fo...

I been leasing and financing with Acura (Honda) for so many years
After my lease was almost done , I was looking around to finance a different vehicle
Noticing there brand new vehicles don't even have the option I was looking for ..like (heated steering wheel)
And memory seating system on the pas...

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Xtina
Reviews 1
2020-11-10 13:35

I can t say enough good things about this dealersh...

I can t say enough good things about this dealership. From the sales associate - Liam, who was excellent - very easy to deal with and extremely diligent... to the finance manager Paula, who went above and beyond dealing with my financing.. to the Sales Manager Matt, who helped get me into the vehicl...

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Trevor Koch
Reviews 1
2020-11-09 14:07

We purchased our first new BMW from Calgary BMW. S...

We purchased our first new BMW from Calgary BMW. Sean Cardell was a pleasure to deal with and a hoot to take the journey with. Grant Yooun and was fair and honest and Nathan Jones was awesome. Bryanne Marier handled the paper work flawlessly. Good experience, thanks all!!!

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Lori Cullen
Reviews 1
2020-11-09 08:11

I have never owned a BMW before and although I had...

I have never owned a BMW before and although I had no worries about the vehicle itself I was unsure about leasing vs financing, my trade in, all the fees and options etc etc. Thank you Liam Henderson for spending almost three hours with me making sure to answer my questions (the same ones over and ...

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