Robert Gossmann

Review of Calgary BMW

Buying a vehicle from 2,000 kms away: (was effortl...

Buying a vehicle from 2,000 kms away: (was effortless)

I had been speaking with Calgary BMW s service department on another matter and mentioned that I was interested in a used X5 they posted for sale on their site. Shortly after, I received a phone call from a sales agent, Anub, and he provided all the details on the vehicle via email, so I could look them over on my own time. Through several phone conversations with Anub, he introduced me to a second vehicle that was almost identical to the one I had been looking at, but with a few added or different features that better suited my needs. Anub provided so much information and detail about the vehicle (inspection reports, Carfax, photos, etc), that I was able to make a purchase from 2,000 kms away. Anub picked me up at the Airport, I test-drove the X5 and was delighted. There were no surprises, other than the ease at which I purchased this machine.

The entire staff at the dealership was extremely pleasant. I was greeted by a number of them, many working late due to the time of my flight arrival. One of which was Bryanne who took care of the paperwork for me. She had given me everything I needed to have insurance and a temporary transit permit to drive home. There was no running around to get plates or registration, everything was done and I was on the road within an hour of landing in Calgary.

Some other points worth noting:

The vehicle came with summer performance tires, but Anub, with his manager Nate, were able to find me a set of winters mounted on a set of OEM staggered M rims that were in perfect shape, and a fraction of the cost of a new set.
I needed a trailer hitch installed and Anub was able to help facilitate this so the hitch was installed prior to my arrival.

Thanks Anub, Bryanne, Nate, and the team at Calgary BMW, for making this the easiest vehicle purchase I have ever made!

Rob