Shane Wikene

Review of Calgary BMW

Brutal!!! Stay far far away, the service dept is a...

Brutal!!! Stay far far away, the service dept is a joke, we brought our 2008 X3 in for a check over as it seems the rear end want to slide out while driving in the snow(with winter tires on)
They said the front thrush rod bushings needed to be replaced, so we did that, still the same thing, dangerous to drive. Then we followed up and had a detailed report emailed to us describing that the techs want to replace the entire left rear suspension @ $9000 as they are unsure of what could be causing the rear of the vehicle to sway out.
After searching up part# s online we also noticed that Calgary BMW has a huge mark up on their parts compared to other BMW dealers .... I would never recommend this service and or parts dept at all! Unfortunately I too am a tradesman, and go for technical upgrading all the time to stay at the top of my trade, obviously the staff is undertrained here.