We have been pleased with our experience at Tom Light Chevrolet. Phillip Culp, the sales representative who helped us was very knowledgeable about the Traverse. This is our first vehicle with all the new electronic features and Phillip was clear and thorough in explaining everything and helping us ...
Had my Chevy towed here last year and couldn't be more disappointed with the service. I called multiple times trying to figure out what they thought was the issue, a time frame on how long it would take to fix or an approximate price, any information whatsoever and they refused to tell me anything. ...
Still the best of the best! I've been going here for years, I bought all my trucks here, all the maintenance here, and I'm just ever so proud to have Tom Light Chevrolet here in my home town! Thanks guys, yall are awesome :) I recommend you guys to everyone I can!
If you are a Chevy fan, it's THE place to go. Friendly service, front of the house, all the way to the service writers! Best experience I've had at a dealership.
I purchased a used chevy vehicle at another dealership and was able to bring it to Tom Light Chevy to get checked out. They gave we a report and found an issue that was covered by warranty. They took care of the warranty work and I will be bringing my vehicle back for any thing else needed.
I took my car to be serviced by Tom Light Chevrolet three times. The first time I took it there they did not fix the problems I had with my vehicle, the second time I took it in they said they "could not duplicate the concern", the third time I took it in I went on a long ride with the service write...
Awful service. Made an appointment online to have open recalls performed on my car. Apparently, you can only schedule oil changes online (even though there is definitely more than an oil change listed as an option). I got 2 different emails: 1 saying I had made the appointment, and 1 saying that the...
Service department review- Very pleased. Made an appointment, dropped my car off for warranty work, got a called a couple hours later the same day, car was fixed and ready to go.
I didn't find what I was looking for here unfortunately so I did not make a purchase, but I found myself repeatedly saying in my search around dealerships if I could just take their awesome salesman Omar at Chevrolet and have him sell me this car over here instead of this guy, it'd be awesome.
My 23 year old daughter worked hard and diligently to purchase her a used yet DEPENDABLE car for herself. She explained her financial situation and her need for a dependable car as she didn t want to be stuck alone on the side of the roadway with a baby. Within 24 hours of driving the car starting a...
The service department is a joke. I scheduled an appointment to handle a current recall on my car but when I brought my car into the dealership I found out that they never ordered the part necessary for my recall. Now I will have to come back on a later date to finally solve what should have already...
Fixed my issues but their attitudes made it seem like I was inconveniencing them just by my being there. I'll travel the extra half hour to Allen Samuels or Caldwell Country next time.
Go see Geoff and Jeff! We were in and out in under an hour. Super easy and very pleasant car buying experience!
Courteous service, a trustworthy place to take your automobile.
The seem to know what they are doing. Repairs pending
Good service overall, but somewhat condescending staff. They seemed to expect a lot of knowledge about the vehicle that if I knew, I wouldn't need to bring it in. Great shuttle driver though.
Tera Blake, Service Consultant at Tom Light Chevrolet, was very helpful by providing an estimate months before I actually had the service performed & arranging a ride to & from the dealership. She is accommodating, professional, & friendly. Very good experience.
Recently bought a 2009 Silverado ltz from this dealership. They where quick to try and throw me in the truck even before I was even sure I wanted it then when I get it checked out I find numerous problems and so I call 2 days later and they tell me sorry u already bough the truck all we can do is tr...
Best dealership in Texas...go see Henry G for a new car or truck...
I have purchased multiple vehicles from Tom Light Chevrolet, as has most of my family and our business throughout the years. On every occasion we have been treated respectfully and with a caring attitude. They are able to listen to your needs and work within your budget to find a vehicle that fits ...
My sales man was great helped out every way to make deal go good.
Prompt and courteous from the service department! Excellent!
On the higher end of service fees. Good people but they do forget to get certain things done. Did good work.
I went in just to see a friend, and Christopher (Chris) Terrell was impressionable enough to get my attention. He was able to put my wife in exactly what she needed, and the process didn't take long at all. I appreciate Chris, Alex Aguilar and the whole Tom Light Chevrolet Staff for everything they ...
I bought the used car in here.
It has some problems when I stop the car and it did not have cup holder. It makes my car looked broken.
So, dealer said they can provide cup holder with discount price and they can fix my car with cheap price. But I can not get cup holder. And also they tried to fi...
Ive been to their service department twice and ive had nothing but great service. The turn around times have been quicker than expected.
The cable connecting my gear shift and transmission (?) broke and imy car needed to be towed to Tom Light dealership on a Friday afternoon. I thought I would have to rent a car for my weekend plans out of town but Mike in the service department managed to get me in and out of there in a couple of h...
All roads due lead to Tom Light Chevrolet!!! This is the 2nd time We've gotten a vehicle through them. We went last week to trade in my Chevy Cruze and wanted a Chevy Trax. We went to the same sales rep Quade Philbeck and he was able to make it happen for us again! I can't say enough about the amazi...
Louse at the service desk is really helpful and i highly recommend. i will always go there as long thee are good people like him there to serve. Thanks
Dealership seems to be cutting corners in the service area. AC was barely working and it was very warm in the waiting room. Their WiFi used to work but has not worked the last two times I was there. An employee told me they turned off customer access, because it was bogging down their own use, but t...
We just bought our second Traverse from them and had a great experience. Octavio was our Salesman and he did a great job. Seth got us the exact financing we wanted. We felt comfortable during the whole process.
It was the quickest if ever gotten a new vehicle and I love the new Chevy
Friendly and helpful staff. Knowledgeable and catered to our needs. The folks made us feel at home and made it a pleasurable experience! Thanks y all and GIG EM!
I had an excellent experience with Tom Light Chevrolet. They have a terrific group of people to make your next vehicle purchase hassle-free. I would definitely buy from them again.
Initially that day a well mannered and professional employee called me to schedule an appointment-he was warm and willing to help even after I told him my credit was not all good..he did not change..So I scheduled ..Philip Culp called to confirm my appointment. I arrived P Culp came out and was so ...
never shop from this place don't trust them world. it is frustrating after week taking with them and make appointment I drove all way from Hoston to Brayn,tx with my wife and kid the buy car from them they have calling me everyday making sure I am coming till day ten minutes befor I get to the deale...
Everyone was so nice and my Chevy suburban is all fixed up great.
Went for a service check and appreciated the quick and easy expereince.
Sales staff was very helpful. We drove from Houston to get an Equinox and they were extremely responsive with what they had in stock and fair with the price. The team stayed late working out our financing options and everyone was friendly. I ll be making the drive again in the Spring of 2018 to buy ...
I was offered a fair deal on both my trade-in and for the car I bought. My salesman Clint even gave some good advice on spray-in bed liners versus bed mats as he himself is a truck owner. I financed over 5 years and wanted an extended warranty to cover the whole financing period. Luke, the F&I manag...
I purchased (with cash) a used car in January of 2014. Before I purchased it I requested the window switch be replaced (it has to be pushed hard instead of lifted up to roll window up) and was told it could be. But when I went back 2 weeks later to get my tags and to have it fixed I was told the is...
Service was quick and efficient and took care of everything for me. Looking forward to continued business with Tom Light and staff!
Open your eyes people! These amazing "5 Star" reviews are all perfect, all written in the same style and all within a couple of weeks of each other. 9 satisfied customers in the last 2 weeks of August last year, then none since... well damn, that seems legit.
If you want a new Chevy, I highly rec...
Bryce is awesome. Appreciate the Chevy experience. Pam
Amazing! Amazing! Service. Robert Brown at Tomlight is the guy you want in your corner! Amazing service, awesome attitude, and great guy all around. I went to dealerships all around town and didn't think twice before going back to Robert and making my purchase with him before the rest!
From the get go the salesman didnt seem like he wanted to sale a car. Sounds strange, I know. We purchased a car from here about 3 years ago and the place was AMAZING, that's why we went back even though its 3 hours from home. We will go somewhere else when we are ready to purchase.
Has its good and bad, communication on your car repair has been an issue in the past, but has become so much better.
Extremely not happy with the service. Have had to take my 2015 Colorado in numerous times and the problem will never get fixed the first time. Have had to escalate issues to GM and OnStar for issues with module because service would not replace the module the first time. It took Executive Relations ...
Our car transmission went out on the way from Fort Worth to College Station and these guys are awesome!! Car was ready in 3 days! Was told could take up to 2 weeks. Pleasant employees and awesome service!
Amazing car selection, friendly staff, and great prices. Their service department does great work and makes me a priority.
Good car buying experience, but very poor service and parts department. I called about getting a replacement part for my truck. The guy put me on hold to finish his conversation about a TV show with his coworker. I guess he forgot to put me on mute. What a lazy SOB! Y'all need to fix your people. Al...
Last week, I decided to go look at the new Camaros. They're supposedly amazing cars, per multiple auto reviews and magazines. I am 24, a young professional, and I currently drive a car that is similar in cost to a new Camaro.
It took me 10 minutes of walking around the lot and the showroom to get...
Will not recommend this dealership to anyone . Lied to by every one spoke to, from sales department. Management included. Complete waist of time. Weather your a cash buyer or needing financing please go somewhere else. This dealership has no respect for your time nor financial wellness. Would not ...
The salesman was fine but Luke in the financial department wasn't so much because we wasn't going through their finances. He wanted to argue that we couldn't put truck in our name and our sons Finance Company carry was going to carry the note for son. Since our kids are paying for it for our Anniv...
John Chavarria and the whole team at Tom Light are awesome!!! Highly recommended!!
Alex Aguilar helped me with all my needs. Guy knows his stuff and will do anything to help you into a new/used car for the best possible deal!!!
I have been to Tom Light Chevy several times for oil changes and battery replacement. This most recent time, I took my car in because I am going on a 1300+ mile road trip and wanted to make sure my car (a 2008 Equinox) was safe for the drive. I explained my situation to the service advisor, Cole, ...
Geoff was awesome to work with. Love my new Colorado!
Hilarie in the service department provided excellent customer service. I called on a Monday morning needing help and she arranged a time convenient for me. The service department diagnosed and fixed my problem.
BUYER BEWARE!!! DO NOT COME HERE!!!
Do not take your business to a dealership who cares very little about customer service. My interaction with management was painful. I purchased a leased vehicle and after my least matured I turned that vehicle back in. I wanted to buy another car from them but af...
In the past 18 years my family has bought 6 vehicles from Tom Light Chevrolet. Each experience has been fantastic! The sales staff is very helpful and they were able to get us the best deal possible every time. Recently we took our '07 Suburban to Tom Light to get the A/C serviced. The Suburban had ...
Prompt service. Even during this pandemic. Had an appointment for 2, but I had to drop it off early at around 12:30 to get some things done for company coming. They called with it finished at 2:25. I was very pleased, and the fact that the oil change cost half of what places charge was just icing on...
I went in to Tom Light JUST looking for a vehicle within 5 minutes I already knew which vehicle I wanted. The salesman Bryan was really helpful and Mr. Light himself is a amazing guy. If and when I do buy another vehicle it will be from this dealership
I took my 2014 Corvette to the Chevrolet dealership to have the air dam in the lower front replaced ( a simple job just bolting on a few bolts) and an oil change. When I arrived to pick it up, I looked at the bottom of the front quarter panel to see the fiberglass was busted and white powder flaking...
I had my first 'bad' experience at my last visit, but it was resolved quickly and courteously, so I'm still giving a 4 star rating, because the guys at Tom Light have always treated me very well, especially Cole and Alex.
Completely lied for several months about the co.pletion of work on a warranted vehicle.
I receive too much information after the fact. I complained of my tires wearing and when questioned I was informed a tire rotation does not include balancing. Therefore the tires went 14,000 miles and were not balanced. I had previously taken my truck in with excessive wind noise.....after keeping m...
DO NOT BUY A CAR FROM HERE! scam artists. Will be telling everyone I know NOT to go here!
The Tom Light service department is always great. They answer all my questions and are efficient.
Excellent service! Greeted and taken care of with a smile.
If I could rate less than zero I would do so. Bought a used car from them, ran fine for around the block test drive. Was told it had was had always been maintained at the dealer. Signed the paper work, drove about 10 miles and brakes started sticking on. Finally got it home called the dealer and ...
I'd give it 0 stars but not an option. Worst customer service ever. Chris dial at Tom light Chevy told me he did not want to work on my truck they don't deal w theft recoveries and that it would b very expensive and I asked what his justification was tip not wanting my business and he was not helpfu...
Hands down the best experience!! Thanks Ariel! We love our new Malibu!
Wonderful experience! Great customer service, they made the process easy. Highly recommend