Dealership seems to be cutting corners in the serv...

Dealership seems to be cutting corners in the service area. AC was barely working and it was very warm in the waiting room. Their WiFi used to work but has not worked the last two times I was there. An employee told me they turned off customer access, because it was bogging down their own use, but that does not seem to be the reason, because the WiFi still shows up on my phone and laptop; it's just that after you connect to it, it is useless.