Extremely not happy with the service. Have had to ...

Extremely not happy with the service. Have had to take my 2015 Colorado in numerous times and the problem will never get fixed the first time. Have had to escalate issues to GM and OnStar for issues with module because service would not replace the module the first time. It took Executive Relations to tell them to order the new module for it to get fixed.

My left turn signal was rapidly blinking and showing on message screen in truck (right signal was normal) and all they said was that it "works just fine". Come to find out they didn't even bother to look at it. I ended up popping the housing lamp off myself with a Philips head and saw it was just a loose wire. A perk of purchasing a NEW chevy with still only 16k is that I SHOULD NOT HAVE TO PERFORM MAINTENANCE MYSELF. All they did was flick the turn signal lever and call it an "assessment".

I don't even want to get into the issues with my wife's 2013 chevy sonic. You go in for an oil change and drive out with the steering wheel shaking out of control. They told me I needed to go pay for my own balancing, even though they were the ones that rotated the tires and caused the shaking. And that's just one of many issue with that car.

In all, I wont even take my truck back here anymore unless its something powertrain. I don't even want the free oil changes from here anymore. Too much of a headache to get service from workers who will only scratch the surface and not look deep into deficiencies. But hey, at least the reps are friendly and put up with my PTSD, so Ill give a star for that.