Ordered several times something that never comes in and then just be canceled. helpdesk always comes up with the excuse: unfortunately we can only cancel it and give you your money back. But otherwise no solution that I have something to.
Thank you for the service through your customer service!
Dit is eigenlijk de eerste webshop waarop ik kijk als ik een product wil zoeken. Een gigantische uitzoek, heel evel mogelijkheden en de service is altijd top geweest. Geen gezeur als je pallet kwijtraakt, het wordt voor je opgelost.
Als enige minpunt valt te melden dat de prijzen zelden de laagst...
Ik ben al ruim 15 jaar een goede klant van Bol. Nooit enig probleem gehad. Geen slechte ervaringen. Afgelopen maand was er een probleem met een zeer prijzige Samsung tablet.
Bol heeft dit heel netjes opgelost. Ik ben heel tevreden en blijf zeer zeker een goede klant. Bedankt Bol!
Fast delivery of the products. I am experiencing problems with the return of the products. Customer service responds reasonably quickly.
A regular customer of Bol.com for years. Customer service is usually very friendly and usually helps immediately with a question or problem. In terms of prices, Bol.com is often more expensive than the competition. This is undoubtedly due to the fact that many parties resell through the site and hav...
Order service is pretty good but unsolicited putting a thick book in the letterbox is a waste of money and an environmental burden! #fail
Scammers active on bol.com, trendx does not deliver after payment. More than 200 filings against these scammers. Bol.com gives scammers free rein
Regelmatig koop ik iets bij bol.com en ben erg tevreden over de service. Altijd leuke aanbiedingen. Een fijne service dat je zelf een bezorgdag kunt kiezen .De samenwerking met dhl bevalt mij goed, zij houden zich netjes aan de aangegeven tijd van bezorging.
very correct company: good prices, fast delivery and very fast and easy return procedure! Definitely regular customer!
Cheap! Wrong delivery, and didn't rectify the situation. I ordered a laser pointer for my laptop to make presentations, and I got (cheap) virtual reality goggles (!!!). Not the customer rep's fault, she asked her manager. "Because it was a third party product," I could send the goggles back for a r...
The next day delivery did not arrive a week later either, seems to be impossible to get in touch for a refund. bol.com became a SCAM that works with third party dropshipping companies, who are unreachable.
Great webshop, sometimes something goes wrong, but it is always resolved properly.
Polite and honest customer service but poor ordering and delivery service.
I ordered a washing machine before 23:59 so hoping to get it delivered the next day.. Wishful thinking. Had to Place the order for delivery on Mon due to weekend.
Monday morning, first received the email stating it is going...
Fijne winkel!
Bestel hier vaak spullen naar alle tevredenheid. Wel vind ik dat ze moeten communiceren met hun levernaciers, in dit geval van de bezorgdiensten. Al paar keer problemen gehad met Dynalogic en met Post NL over producten die niet binnen de aangegeven kaders worden geleverd.
Winkel ...
Bol.com was once a fantastic online store, my favorite. Since it became a marketplace for all kinds of suppliers, the quality has dropped dramatically. I have recently had bad experiences with poor quality products and sometimes extortionate prices. I don't like going there anymore. Sin..
Ordered a new book yesterday and will be delivered today. Good web store with excellent service!
VALUABLE CUSTOMER SERVICE !! Do not buy from bol.com if there is a chance that a repair is necessary. I had to send my new iPhone 3 times to have it repaired. The phone has not been repaired and I was promised to get my money back. After 2.5 months of lots of contact with other employees who all say...
The service is good as long as there are no issues with the items. I have bought tons of stuff over the years on bol, and i was always happy with the service. Until i had an issue with my latest purchase (NAS disk by synology) and there I changed my mind drastically. The item had an issue which made...
Waren grote fan van bol.com. Totdat ze voornamelijk over zijn gegaan op de externe verkopers.
Bol is bol niet meer. Prijzen zijn hoger als bij de concurrenten en bol doet er niets aan.
Schrijf je hierover een review wordt deze verwijderd. Lekker betrouwbaar. En overal achter verschuilen.
Wij ...
call customer service because my order was 3x instead of 1x was implemented, as favors we received a nice hug for our little man, very attentive, thanks Burcin!
One of the best online shopping platforms in the Kingdom of the Netherlands. You can always return the goods and the money is in your account within two days. I use their services and recommend them to everyone. Well deserved five stars.
Top service from bol.com. Ordered a phone case that went through gsmschermkapot.nl. Gsmschermkapot.nl were not at home for service. First time delivered with damage. With some effort got a new one. Cracked within 1 day. But gsmschermkapot.nl were not at home. This was not possible and I broke it mys...
Already often ordered via Bol, always without problems. Now via supplier Vortum & Design BV in Venray, however, bad experience: order a fan on Tuesday (just before the warm weekend) that would be delivered the next day. Wednesday no delivery: notice that he would come on Friday. Friday no delivery: ...
All my study books can sell quickly here. Very nice!
Unfortunately, there is a malfunction in your website, which means I cannot unsubscribe from the newsletter. Please solve.
Thanks in advance.
Bol.com is a great company, but it is better not to do business with the vidaXL deliverers. I don't have any good experiences with that now, but they are benefiting from Bol.com's good reputation
Today I would receive a book that I ordered last week. I have purchased this book to prepare for an exam that will take place on November 29. I had to contact one of your employees to find out that the book will not be delivered until the 30th, although I was told that it would happen no later than ...
Worthless company. The customer is not always central.
No hassle always good and customer service is totally super !!!!
Software gekocht via Bol.com maar activatiecode werkt niet!!! Bol.com zegt pech, geld weg. Nu al een werkweek mee bezig!!! Beloven telkens terug te bellen en doen dit niet!!! Koop hier geen software online!!!
Ordered hair cutting machine (Tondeuse) through bol.com partner Lyvastyle. But DPD delivered it to my neigbour and haven t informed to witch one, on their app showed that package is in Berkel en Rodenreijs.
But thanks to help desk on both sides. Angel from bol.com checked everything he could and we...
Good experience ... never had any problems .. are a bit more expensive than other shops
Often wrong order due to too little information !!
2nd Hand things, selling new is a scam.
Usually very satisfied. The core business seems a bit lost and BOL is now doing everything. The subcontractors, I call them that, do not always deliver that quality.
Only stick to the script. Preference is given to Coolblue.
Discarded from the affiliate partner program without any valid reason. Purely on the basis of assumptions and false accusations. I had expected something better from you! The affiliate has already been removed, now replaced by another company that does well with the people who generate for their fre...
Today I received an ordered tea jug Alfi Dan,
dirty and smelly coffee.
I did not expect it from such a supplier
Zie beoordeling.
Kan niks goeds noemen.
Dus dat betekend dat er heel veel beter kan
Note: Think twice before creating a SELECT ACCOUNT. They advertise with * Today Delivered With Select articles Free * Well so not !!!! I have had a lot of hassle with it. When they are 'busy' they blame PostNL for not being able to deliver on time. I (a loyal customer, I order something via Bol ever...
Advertise with fast deliveries but do not keep this promise. Very annoying.
Ordered a computer game (Minecraft) for my daughter three weeks ago and I still don't have a working code to download. Customer service can not help me and will pass the message and do not know if I can get a refund. Second notification about activation windows (two laptops purchased via bol.com) I ...
Rude talk to customer service representatives. Transfer everything to the supplier of the product and take no responsibility at all. Moreover, that supplier is still fully active on bol.com, so they do nothing with the complaint.
Slender way of advertising due to the so-called fast delivery times. Don't fall for people here, it usually takes two to three days to get your things. It is mind blowing that Bol is allowed to advertise in a false way.
BOL.COM misleads the buyers on its site where you are assisted !!
On 30/12/2019 I chose to purchase from Bol.com i.v.m. good warranty conditions that appear at the top of their webpage:
Free shipping from 20, - Delivery the same day, in the evening or during the weekend and Free returns if the pro...
All too expensive stuff, not even of bulb itself. Tip: look on Amazon.de everything is much cheaper and the next day at home!
Super bad 5 incidents in 1 week that will NOT be solved but only weak excuses from people who hear you but cannot or should not do anything.
Would deliver today via Dynalogic. Not so nice. Worthless service and unreliable delivery times!
What a ball site. If you try to order something, you will receive errors again and again. Have now paid twice but then you get a message that the order did not go well. Mistake, they say, but nicely depreciated twice ... Nice as much as this.
Made an order. 2 days this order did not come. Then they changed for another 3 days. Late order and even very. They are not responsible for this. Spoiled my holiday. The girl was left without a padark ...
Worst shopping experience I've had so far in NL. The company makes (and make you pay for) delivery promises they can't keep. Save yourself the frustration and shop somewhere else.
My orders were also neatly delivered during the pandemic. A customer since 2012.
Often OK but pay attention when ordering products that state that they are on offer. (games for example). In the past few weeks several times have seen that the products were not an offer at all and a few days later just standard for the offer price were sold. Some products will return again. I do n...
Bought a bicycle light a year ago for around 40, - for mountain biking etc. Now there was a problem with the housing, causing the light to fall off the bicycle during cycling (during the day). Untraceable. After calling the service desk, I received a new copy at no cost. What a great service! Trib...
Karcher se 4001 bought after 5 defects. For the repair you have to pack it yourself and send it back. Been sweet for 2 hours. That should be more customer-friendly.
Sellers, stay away. Go for Amazon, Real or any other marketplace. Utterly ridiculous !
Well-arranged oweb shop. A wide range of English books and fast delivery. The app is less practical than the website.
Web store is user-friendly, unfortunately sometimes something goes wrong, but this is always solved properly!
Unfortunately, it does not always work well at Bol.com!
Ordered a Karcher from Bol.com and received the wrong machine.
If you report this to Bol.com you will be referred to the "partner" and they must resolve it ... ... unfortunately in our case it will not work out.
Snelle levering als het van bol zelf komt. Helaas niet altijd wanneer het wordt geleverd door een derde via de bol webportaal.
3rd time I order something, and it goes wrong. It will eventually be resolved, but don't move if you have a life.
Very bad I will never order here again months ago reserved a game and moved in between, changed my address. Is the game sent to the old address three days ago while I have neatly passed on my address? Response from bol this is not our problem but this is up to you and you still have to pay for your ...
Device received broken. Had contact with customer service, they helped me quickly and immediately sent a new one!
Class!
I had ordered an expensive bound book. I get a damaged copy. I asked for compensation because this was clearly a second-hand book. They offered a gift voucher of five Euro. It was the last one and there was a long delivery time. Bad service. I never order here again!
Cancelled my order since they messed up my delivery. 3 weeks later I am still waiting for a refund ( 893). I called numerous times, they keep saying they are working on it, but never call back, no manager available to talk to, and keep saying there is nothing more they can do. I am now considering l...
Great customer service, always impressed. Thank you :)
Prices are going well, but let something packing for 1.99 best do not .. Gift Wrapping is not even around the product .. Do not offer this service to e ..: /