Young Subaru Co. Reviews

I recommend this place to anyone looking for a Subaru. Specifically, working with Todd is great. He's super knowledgeable, friendly, and not pushy.

I've used Young Subaru for a few different occasions. I've had parts replaced on my 2002 Subaru WRX, quotes of different things i want done and simple oil change service. Most recently i went in because i had a noise develop on a belt that had been replaced. Every time I've been in, my car has come out in much better shape than when i brought it in. Each time Nathan Kester has provided me with excellent customer service. No one likes car troubles but at Young Subaru they've helped me out and made my experience one that makes me want to come back any time i need something. Thanks!

Ryan Newbold (Nubold) is one of the best. Great to work with

Bought my first Subaru here today, this is easily the best car buying experience I've had. My sales rep, Lance, was awesome. He answered all of my questions, got me into the car I wanted at the payment I wanted, even with massive negative on my trade. Young Subaru and their employees will exceed any expectations you have in the car buying process. I highly recommend buying your next car here!

Love Young Subaru! Great staff, fantastic selection, and clean facility. If you're looking for a car, swing by and talk to Quin!

I think his name was Parker. That guy really knows customer service! I will definitely be coming back to this location from now on!!

So we bought a car there and it was in good shape. We get a call a year later telling us they would like to buy the car back and upgrade us. They tried to low ball us and make us go under on our loan because the value went down. We get a call six months later saying that they found the perfect car for us. They still wanted us to trade In the car. They said that they had options and ended up showing us one car that we didn't like and they never bothered to show us anything else. We went back because we thought the service would be better and they never bothered calling.

I had a great experience at young subaru! Quin helped me out and he is extremely knowledgeable about all of the product, he definitely exceeded far above my expectations! Would highly recommend!

Veronica Blake handled my puddle light recalled and kindly offered registration after I asked to check Cache County's requirement for car registration. The works was done about the time they promised. I am pleased that I drove home with new registration sticker. Thank you Young Subaru and Veronica.

I ve purchased 4 cars from this dealership now. I ve had a pleasant experience each time! Most recently, working with Mario, my salesman - He was great! He has great follow through in checking up on me and making sure everything is to my liking! Thanks Mario, and Young Subaru!

Home of the 2 hour oil change and the forgotten customer. It would be nice if I didn t have to check the parking lot to know if my car was done and then find someone to give me my keys. I just don t understand...

David C. does the fastest oil changes out there and I always know my car is in good hands when its with him! : )

Man I had the best experience at Young Subaru! I normally hate going to a dealership but their salesmen were courteous and not pushy at all. I lucked out and had Devin Gardner as my salesman. He went above and beyond to make sure I was getting a fair deal. Would recommend to anyone!

Angelo was helpful, friendly, and understanding throughout the whole process. I really liked that I didn t feel pressured at all and that it felt like I was talking to a friend. I would purchase again with him.

Very impressed and would highly recommend buying a car from Young Subaru. Sales woman Skylar F. is very knowledgeable and great to work with while I was looking for a new car with manual transmission!!!

You ll love doing business here, and you ll love your Subaru! No need to go anywhere else!

Uri rojas, he was nice and really helpful would recommend him when trying to buy a car

Devin Gardner helped me get a car in a time of need! I do appreciate his help, great service! Will return again for my next Vehicle. Thank you my man.

There service people needed to be checked. And when you ask to speak to the service manager you should not get blown off!

I have never encountered a more helpful and kind parts counter staff. Every single one of the people working there has been extremely quick to respond, help me find the part I need, and get me answers for any questions I have.

River was awesome to work with. He mad the whole car buying process so simple and intuitive. I will definitely refer others to him and this dealership.

They treated my mother n law very well she got a great deal!

I went here to Young Subaru not sure which model I wanted. Jake Phippen was amazing in answering all my many, many questions and let me test drive several different vehicles to make sure I knew exactly what I wanted and what each different model could offer me.

A couple months ago, we needed to replace a car for my daughter that had been totaled. Nathan Walker was amazing. He worked with us to use the insurance money we had received and found a Kia Soul on another Young lot that worked perfectly for her. No pressure.... and felt like he was just doing all he could to make the experience great. We have bought 3 cars now from Young Subaru and always feel like we are being taken care of.

We worked with Caleb and couldn t have been happier. He was honest in his dealings, and authentic when answering questions. Super grateful for his help!

I found Young Subaru to be very thorough very patient and very professional in all aspects of my decision to buy a car. My specifics were it had to be a blue car and it's a beautiful blue car Subaru Impreza I am thrilled my dog is thrilled he was even comfortable with the salesman and my dog doesn't like a lot of people in general. Would I refer people absolutely my niece referred me so turned out to be an excellent decision.

The reception person Edith was very helpful and such a sweet person too.

Went in to look for a car that had sold that weekend, Quin helped me find a car that I fell in love with. I now live out of state and would still make the drive to Young Subaru and see Quin.

We purchased a new 2012 Forester and enjoy it's handling on our snowy and icy road. We have had a few issues with it and returned to Young's for service. I was disappointed when twice the initial reaction was to suggest that a warranty issue was our problem or fault. The matter was addressed and resolved, and our seat covers were replaced; however, after re-installation, the drivers power seat control failed to work properly. I made them aware of that and a replacement was promptly ordered. I felt that the technician should have function tested it and not left it for me to discover. Because it is a 75 mile drive from our home to the dealership, service calls are not convenient. Veronica Blake was pleasant to work with, but she too could have asked if we had snagged the seat cover with something rather than suggesting that it appeared that we had. There is a difference in exploring an issue and accusing or assigning fault. On a very positive note, I must mention that the facility is very close to a major shopping area and the shuttle driver will drop off and pick up, which allows us to make good use of our wait time. I will continue to get service from them and would recommend them to others, but there is room for improvement. 2-18-2013 - Today's service was excellent. The work was done promptly and very satisfactorily. Over all the work was prompt and any discrepancies are immediatly addressed, so I will say - Very Good.

My hubby n I came in looking for a used car or just looking not expecting much due to our poor credits..to our surprise, we ended up driving off the lot with a brand new 2016 Subaru Impreza..we couldn't have done it without an awesome salesguy named TANNER..he made my first car purchase smooth sailing n even though we were there nearly 5 hours, it didn't seem like it cuz not only did he n the team were working hard to get us the best deal, he kept us up to speed with what's going on every time he had to step out, but I felt more like we were at a hang out than a car dealer..I would recommend YOUNG SUBARU to anyone looking for the best dealership..and would recommend to anyone thinking of going there to ASK FOR TANNER if you're looking to speak to a sales rep :)

I recently purchased a car at Young Subaru and had a great experience, Jeff Flowers was very professional and was able to help me into a new outback. I would recommend them to anyone.

Nathan K in the service department has been great to work with regarding the complicated situation I am in. Long story short Nathan is great and has gone above and beyond. Also, don't EVER buy a vehicle from Autosource.

Truly great people to work with. Unfortunately, we were unable to find a vehicle that fit our needs at this particular time but we will be back! Ryan M. was very knowledgable and showed us several different cars but we never felt pressured to buy. He took his time to explain everything to us and was very polite. This dealership is not like the rest!

We loved working with Kindred! My husband and I needed to find a car quickly after mine got totaled. We told Kindred our price range and what we needed in a car and he helped us find the perfect fit.

Lance M. Is your man.
If you need help finding a car for your family he has the experience as a father and a sales rep.

I had an awesome expierience buying a vehicle at Young Subaru. Everyone from the second we walked in was awesome especially our salesman Michael Kappos!! The financing went smooth I had a preapproval and they did not pressure me to use their in house financing. over all a great experience and I would buy a car here again!

They don't listen to you and only focus on selling you a car for more than its worth. I asked to get preapproved and they never got back with me on how much i was approved for. Instead a salesman focused on selling me a car that was overpriced by 3,0000 that wasn't even certified. Will i go back? Never. They try to bring you down to their level and make you give in. If you like being manipulated come here. If not there are plenty of other better Subaru dealers nearby.

Uri, was excellent. Couldn't ask for friendlier service.

Last night, as your guys were closing, My windows seemed to lock up. I tapped on the window and your guy answered. I missed the window lock...quick and fast he set me straight with the window lock. I was a little panicked, but he was great and not judgemental. thank you my friend. Kevin (new crosstrek driver)

Took my car in for service and Luke provided excellent service! I will be requesting he is always the tech to work on my car!

Great experience overall. Very happy with everything

My husband and I used to highly recommend Young Subaru. Now we tell people to avoid Young Subaru and the Young Automotive Group. We purchased two new cars from them and had all of our maintenance performed through their service center. This since has stopped and we will avoid Young Automotive Group all together. The reason for the poor review after years of recommendations is because of issues that came up just this year.

- We took one car in for routine services at the beginning of the year, months later we took it in for a recall and left with a laundry list of major repairs like head gasket repair, replacing three running lights, oil pan reseal with level sensor, etc. This is the first we heard of it and of course our warranty just expired. The expense to repair was going to be thousands of dollars. We took this car to a Subaru certified repair shop for a second opinion and told them the issues Young Subaru cited. They were surprised at the repairs Young Subaru told us needed to be done. They said if the head gasket was leaking it was very minor if at all. The main issue was coming from the oil pan gasket, they recommended a reseal, but they didn't know why a leveler was needed. Then they said could not agree with the recommendation to replace three running lights, they confirmed one needed to be replaced but not three.

- Our other issue is with the sales, we needed to sell our other car with no known issues. Due to COVID there was such low inventory the year and make of our car could not be found anywhere in Utah. My car was in exceptional condition and had low mileage for the year, accident free, etc. Hannah from Young Subaru customer service/sales reached out and said her Managers were desperate to get a car like this and they tend to make a "very aggressive offers" to get this type of car back into their inventory. She wanted to schedule an appointment for an appraisal. I said I am only interested in scheduling an appointment if they are truly going to be "aggressive" with the offer. I scheduled an appointment through Kelly and when I got there no one knew about my appointment. They were able to locate someone to help me out. Their offer was on the low end of KBB, then they wanted to deduct $1200 for a cracked windshield, including recalibration of the EyeSight. I expected the crack to reduce the offer price, which I completely understand. I researched the replacement cost before my appointment and multiple reputable windshield replacement companies were going to charge anywhere from $500 - $600, including calibration. It is probable that Young Subaru has the calibration equipment and they can likely get the windshield at cost, yet they deducted twice the amount it would be to replace it on my own. It is a reflection of how off base they are with their offers. After a 5 minute conversation with the sales rep I left and never looked back.

We do owe a "Thanks" to Young Subaru for making a bad offer and motivating us to pursue a private sale, which yielded a significantly better result.

This is THE place to buy a new or used car. They really care.

I have always had a positive experience at Young Subaru. You can count on being taken good care of as a customer especially for getting your car serviced. Preston Smith was the service writer for me and he was excellent to work with. It is clear that he understands customer service.

I have known Bradlee S. for some time at Young Subaru - he has been a great resource for me in the past and we have become friends with our common interest in motorcycles.
When my GF's daughter called me quite distraught by the manner she had been treated at several SLC car dealerships-Subaru ones included. I knew there was only one place I wanted her to get her first car from a dealership. I emailed Bradlee and last Monday we all met at Young Subaru. Bradlee introduced me to Devon, the used car manager who introduced us to Jonah who helped us with the process of selecting a car. Everyone was immediately sensitive to the needs and concerns of a 22 year old woman buying her first car from a car dealership. She was immediately treated with complete respect and she felt very comfortable during the purchase process. I didn't intervene and just watched as she went for several test rides. Everyone was patient and fully explained things to her when she had questions. She was never once "pushed" toward one car or another. She chose her new car (a 2016 Subaru Impreza hatch) and the next steps were just as painless and easy. Pricing from Devon was perfect of her needs and Bradlee of course finished her purchase paperwork with a simple, complete explanations of each step. He [Bradlee] was even able to get her a better rate at her own financial institution than what she had pre-qualified for. Awesome!
I have felt very comfortable at this dealership ever time I have been there. It was very nice to see how they treated someone whom I brought to them. They have not only continued to earn my business but they just made a new customer and friend as well. Thank you so much - Bradlee, Devon and Jonah.

Preston in the service department is very knowledgeable at his job and makes sure you are 110% taken care of. I wouldn t go to anyone else but Preston for all of my service needs.

Huge shoutout to Lance at Young Subaru for helping us get into a new Subaru WRX! The experience we had exceeded our expectations when it comes to buying a car! Thank you for making our first new car purchase one to remember!

Todd Evertsen is amazing. If you're in the market for a Subaru, you've got to contact Todd. He know's everything about Subarus and his customer service is truly one of a kind.

Lance has been such a great help! We love our new Ascent! Thanks Lance!

Ryan was the best salesman ever and he sold me the best car. I recommend him to everyone! He was nice and friendly and worked with me. He made sure I got the best car for best deal! Wwwoohooo!

Bought a 2019 Ascent from them. I was not impressed. They offered a decent base price, but they nickel and dime you on additions without keeping you informed of what they're doing. High-pressure, hard sell, not customer-friendly. I started with a good quote, but ended up paying more here than I was quoted for a newer model with fewer miles at Nate Wade. But I never got the chance to step back and compare final prices because of their aggressive sales techniques.

Then we noticed windshield chips the day after we brought it home. Young basically said "we didn't see them before you bought it" and they wouldn't replace the windshield. So even after we over-paid for the car with all these "extended warranties" and extra protection, they gave us the middle finger as soon as the first issue came up. So yeah, go somewhere else.

I have worked with Alex Weeks for a few years at different companies and he has always been great to work with. I was happy to hear he is working with Travis and the Young Automotive Group. Alex's customer service goes above and beyond and he really takes care of his customers.

Go see Todd Evertsen you will have the best experience. Todd is a true professional and will take care of your every need!

Saying the service here was great would be an understatement. Everyone here went above and beyond to help us get into the car we wanted without breaking our bank. We will absolutely be returning here the next time we are in the market for a vehicle, and will be referring anyone we know that is shopping, as well!

I had been in an accident, was looking for a new car, and was tired of dealing with other dealerships. I looked up the car I wanted on their website, scheduled an appointment, came in, test drove, bought it. Kyra was awesome to schedule me in fast and was very accommodating to anything I needed at any time( including texting me answering questions super fast). Levi was the salesman I worked with and he was awesome. Super friendly and made the process really easy. I believe I spoke to their manager for awhile as well and he was also so great to work with to come to a price that worked for the both of us. The week that I bought the car, I got a rock chip in my windshield. I didn't buy any extra services and they covered that no problem. Two weeks later I needed sensors in my car, also covered with no cost to me. If you come here, ask for Levi!

I love Young Subaru! I ve never been a guy to go to dealerships to get a car... but River and Young Subaru changed my mind! I felt like a valued customer and like my opinion mattered! River helped me get into the car I wanted for a great price! He worked with my tough schedule and circumstances so that every thing would work out! The environment is neat and clean, and everyone there is super nice. The most important thing is they were all HONEST! I always feel lied to at other dealerships, but not here!

Mario is GREAT!!! I just bought a fabulous used car from him!! it's perfect for me and just right for my budget! He and Ryan really made buying a car super fun and EASY!!!! Thanks again guys! I love working for Young Subaru and seeing all the nice things they do for our customers and our community! Thank you Justin for going above and beyond for our customers! It makes my heart happy to work for a company like this. Honest hardworking people... I love it!!

I walked into this dealer after losing my Dodge Challenger, I was devastated, a mere broken man. I had no idea what I wanted, then Ryan Newbold showed me the way, Ryan is the best salesman you ll ever get. Best experience, I just wanted to look at the cars and Ryan helped me find the car that could fix me! Hahah great experience love this place!

Lance and Mike crew helped us find the vehicle we wanted by showing us all the great options they have with nice used vehicles.

I had a great experience at Young Subaru with Howard and Bronson! They were super helpful and answered all of my questions. Thanks for taking care of me and my car and for getting me in so quickly.

If you are looking for a new/used car look no further. My car was on its last leg and I still owed 3500 on it. I know nothing about cars and was nervous about going car shopping and getting taken advantage of by a car salesman but then I went to Young Subaru and talked to a salesman named Kolby. He was awesome! He took his time and helped me find the perfect car for me with low miles and helped get me financed. I was even able to trade my car in and get some money for my trade and roll the remainder of my negative equity into my new car loan and stay at the payment I wanted. I am so happy with my purchase and will recommend Young Subaru and Kolby to anyone I know looking for a new car.

Young Subaru is amazing. Parker Lambert was the Service Advisor, and he is very professional, kept me up to date, price was right and what I expected. He is the best. Expert technician Luke, and the best explanation of problems was helpful. Nathan Walker in Sales was so helpful, seeing Sales folks making sure Service is going well I did not expect :-) Beautiful Dealership - clean, organized, nice, and friendly. You can't ask for more. Lisa Cummings in the Business Center is pretty awesome. I think she is everywhere in the Dealership at the same time. They did a number of things at no charge, and I will be back. Great TV and waiting area.

We recently bought a new Subaru Legacy at the Young Ogden Subaru store from Amy Blue. Everyone was helpful and Amy was exceptional, she treated us like family.

Haven t bought my car yet but I ve experienced the up most respectfulness from Jonah and Kelley theses two lovely sales people are great and are very up Best and fun... I have confidence that my family and my husband are just excited as I am.

Great service department, fast and efficient. Friendly service personal. Thanks . P.S. Thanks Lisa for getting things done .

At first I had a hard time deciding whether or not I should trade in my current Subaru for a new one. I had the opportunity to speak with Cameron who let me know not only the pros but the cons associated with a trade in and getting me in to a new vehicle. (The honesty was definitely a big plus for me) He really opened my eyes to the possibility of getting me in to something updated and provided a great experience for me while I was there! I appreciate his time and overall consideration of my particular situation.

Everyone was really friendly and accommodating. Nate Walker helped me find the perfect car for my needs. I never felt pressured into buying and never had any car pushed on me that i didn't want to purchase, like i have at other dealerships. I highly recommend young subaru in ogden. Ask for nate walker and he will take care of you.

Great experience working with Young Subaru. Layne, Nick, and Nate were all great to work with. They all helped in getting me the car I wanted and needed. Thank you!

Today I visited Young Subaru looking for a Crosstrek. I had opportunity of working with Uriel. He was very informative and highly knowledgeable. He spent several hours working with me to find a Crosstrek that met my needs. Although, I didn t buy a Crosstrek today I highly recommend working with Uriel!

If you want a great service experience visit Young Subaru! I was greeted soon as I walked in and was informed as to when my vehicle would be done. Thank you Preston!

This was a very pleasant experience. I came in later in the day on a Saturday (It s the only time I could ve came in) and Quin did an excellent job. They were able to do the best they could for the value on my trade-in which was something a nearby dealership just completely shot me down on. The car I wanted was sold just before I got there but he helped me find another one at another lot in the group. Quin even drove me there in a sweet new Subaru! (They are so cool by the way). I drove the Dodge Dart back to Young Subaru from Young Chevrolet and of course I liked it. We didn t get done with the financing till about 830 ( hour and a half after they closed) and it wasn t a problem for them. Quin didn t pressure me into buying anything else and I actually felt like a person and not a sale. I would highly recommend him to anyone that goes into Young Subaru!

I am completely satisfied with my experience at Young Subaru. Cameron Christensen was my salesman and I would highly recommend him, he is very helpful and happy to answer any questions you have. He also responds to my texts when I have questions after I bought the car. I love my Subaru crosstrek and appreciate everything they did to get me the exact car I wanted.

Typical dealership. They dont bring up any of the final numbers so make sure you read every page they want u to sign. My trade in experience was awful. I had 5500 dollars left on my 2015 Crosstrek and traded it in for a 2017 Crosstrek. I am now 18,000 dollars in debt vs. 5,500. I should of never traded in my car. Jeremy the finance manager doesn't return any of my calls/voicemails. My first experience with them was great when I bought the 2015 Crosstrek but this trade in experience was an absolute nightmare.

I originally went in right before closing and they were still willing to help with my damaged tire. I stayed nearly an hour and I think because of the lack of people working they tried to rush and things were missed. Because of that I suggest going in earlier or waiting until the next day.

I noticed issues with the tire immediately after leaving but when I called after the weekend they were immediately willing to help. They replaced the tire for FREE and even loaned me a brand new Forester. I definitely plan to go back for servicing and any issues that may arise.

We bought our new car from LANCE and we had the best experience! He worked with us and made sure we were happy before we left! It was my first car buying experience and I won t go anywhere else to buy a car! I will always come back to young and work with lance!

Young Subaru is awesome. Their sales staff and Managers truly have their customers needs first and foremost while assisting them. Even their General Manager was there to greet us. Thanks for the great experience

Didn't honor online price and tried push us to a different vehicle. Wasted an hour of our time saying "let me ask my boss" only not to honor the price. Find a different dealership there are plenty of subaru dealers here in Utah.

Young Subaru always takes care of me and my cars. Their service staff is fantastic. They get my car in for an oil change quick and get it done while I wait.

I love Young - like family. Beat cars, best prices, great service, great work!

Just bought a jeep from young Subaru, Gary helped me find exactly what I was looking for and for a great price. I really enjoyed the experience and everyone was really polite and helpful. This honestly was the most stress-free car buying experience I ve had.

Had a good experience here with angelo. Very polite and professional. Will definitely recommend to my friends to come here.

Quick and efficient. I love how well they take care of me and my car.

Hiram was wonderful to work with. He really made it easy and fun to find a great car for me.

We have been inquiring about the new Ascent and salesman Lance McNamara has been able to answer all of our questions about the vehicle, and has given excellent advice in regards to purchasing vs leasing. All star sales service!!

I don't think I could give this dealership enough credit! I have been dealing with a lot, due to being the one of the lucky ones that gets a lemon vehicle. with saying that, I'm beyond grateful I have gotten to work with some of the best people at this dealership! Caleb in sales, Christian & Parker in service, I couldn't have kept my cool without you guys! Caleb helped me get things figured out and get me into my new 2021 Ascent! Seriously. I will forever be loyal to Subaru and this Young Dealership. Thank you guys soooo much!

I bought my car there 3 yrs ago and every time I go do maintenance I get super excellent service from Nathan Walker and the team. Never ever a problem with them, service is fast and reasonably priced. I would definitely recommend.

Me and my wife got a car from here. We had a great experience working with Tanner Yost. It was easy no pressure. I ll definitely go back and get another car from Tanner.

Braydon and Cameron provided the most friendly down to Earth service I could ever ask for. I ended up spending hours going through the whole process but with my situation and after getting the trade in value for my car that I hoped for and fought for, to negotiating the right finance plan, to getting the vehicle I love and dreamed of, I had a great experience through it all. Those two are good genuine people and I am happy to do business at this location with people like those two. Thanks again for everything! I am truly happy from the moment I walked in to even more happier the moment I walked out.

Went to Subaru because my car was pulling to the left, they did a free multipoint inspection and the dide with the name Skyler got my car aligned perfectly no more pulling, car drives great now !!

I was interested in purchasing a Subaru Outback because my friend had recommended for me to check out Subaru since he loves his new Impreza so much. It wasn't long after a little research that it was a no brainer lol. I went to Young Subaru and I was very surprised how nice and pleasant their staff was to me. I met my salesman Clayton Sunley and he was so helpful and friendly almost as if he was a friend that I had known for years. He wasn't pushy at all like I expected him to be. He helped me pick out exactly which sub model Outback with the accessories I wanted! Aaand they even had my first color choice in stock! :) We went for a test drive and he told me about all his Subarus he owned and I was very impressed with how much he knew about them. It was just a great experience. When we went back we discussed price which I already had an idea of what I was looking for (I'm kind of a haggler lol) ;) but this time it really wasn't needed. My favorite part of the whole experience was that everything that I was paying for was laid out for me and it wasn't rushed. I know I didn't get ripped off like what you commonly think of a car dealership. Everyone I met was super friendly and helpful! Now I just hit 3,000 miles on my Outback and I CAN NOT be happier with my purchase! :) Now I'm a Subaru buyer for life and I actually love and enjoy the car I'm driving now. For the first time I feel a connection to this car. Normally you only hear people making negative reviews about goods and services but I'm so happy that I just had to share my experience with you guys! I would definitely recommend Young Subaru and Clayton Sunley to anyone interested in a Subaru! :)