Young Subaru Co. Reviews

Very smooth and comfortable shopping experience. Caleb was super helpful and friendly!

Shopping around for cars and this dealership is great to work with!! Michal help us out a ton! And answered all our questions but wasn t too pushy!

Preston took good care of me and offered me a water, what a good kind young man. I will return for service

I walked away with a beautiful brand new car and the sales rep named Uri really helped out a lot, not just with the whole process of buying a car but he saved my life ! would definitely come and get get a car here. look for the boy with a constant smile and eagerness in his eyes, that s uri! don t know his real name tho...

I have brought my cars here for years and they have always been great! Very friendly and they don"t try to over charge you like some places.

The Young Subaru group in Ogden is an amazing group!! Our car buying experience was above and beyond amazing. They spent the whole day with us making sure we got the best deals and the best fit for us! I'm new to the Subaru family and so excited to have my new crosstrek! I would recommend them to family and friends. Go see Lee he will hook you up!

Super informative! We walked out without a single question. Our salesman Cody Nasario, did such a great job and made us feel super confident in our choice in vehicle. He helped us get the best deal possible and we couldn't be happier!

Mario was very knowledgable & extremely helpful. He made it a pressure free pleasure to buy our Ascent. I will buy my next car from him!

When I called to ask a few questions about an oil chang on my SUV, the receptionist, I believe her name was Edith. She was so knowledgeable and friendly. You have great emplyees.

I loved my experience at Young Suburu. I bought a new outback with the help of Gary Fowler and it was awesome. This was my first car purchase and he made sure that I was well educated and comfortable with buying my first car. He was very thorough will every detail and I appreciate all his help! The rest of the staff at Young were all very kind and helpful as well. I would recommend anyone and everyone to purchase a car here!

Ryan Newbold helped me find a vehicle for my wife s birthday. The service I received was great Ryan even drove the vehicle from the lot to a hiding spot near my house so I could surprise my wife with it. I highly recommend Young Subaru! Thanks again Ryan!

Took my car in for an airbag recall, when I got my car back it was an absolute mess, anything that was in the front of the car was thrown all over the back seat, loose screws from the airbag install were also found all over. I would not bring your Subaru here for any service unless absolutely necessary. I'd give zero stars if that were possible.

Update

They called my wife and tried to convince her to have me remove this review by giving free services. While I am grateful that they are now making an attempt to make things right with the crucial service that I required this still doesn't make this right. Do the job right the first time. I still stand by this and would recommend any other Subaru dealership than this one.

James Jackson is such a great sales rep. He answered all of my questions and patiently helped me find the perfect car for me. I d recommend him and Young Subaru of Riverdale to everyone!

Gary helped us find and buy a 2019 Subaru Ascent. He was very patient with us and answered all our questions. Ask for Gary, you won t regret it.

The personnel at Young Subaru were very friendly and great to work with. Lance Mcnamera was very knowlagable and helpful in answering my questions and in getting the sale started after I decided to make my purchase. This is my second car I have purchased from Young's and would not hesitate to go back the next time I am in the market for a car.

I had a very pleasant experience working with Angelo Diaz. I went into Young Subaru just to look at the options I had and Angelo was very patient and helpful. Very knowledgeable and fun to work with! I will definitely be back soon

Awful Dealership, the technicians suck and do not know what they are doing. I would not trust them with an 83 honda if I had to. Read the other reviews they rip people off and lie about their cars. Glad I didn't buy a car but I did have some service done and they suck. I own 3 Subarus and these guys are the worst dealership in the country. They are giving subaru a bad name. HORRIBLE, DO NOT GO THERE!!!!

I've had my old Subaru Outback serviced at Young Subaru for some years now, and have always had good experience with the service department - usually dealing with Nathan Kester. Nathan and the other folks there are always great to deal with - they take the time to explain what's being done and why, and honest feedback about what needs immediate attention and what is less than urgent. Just bought another Subaru from Young (sales associate Torin Boyd), and can say that the sales process was not only painless but a much better experience than I was expecting.

My sister and I both got outback s and we love them. Angelo helped us and made the long car buying process a lot less boring. I recommend going to young Subaru and ask for Angelo!

Tanner Yost is your go to guy when it comes to buying a Subaru. With his knowledge of the brand, his trust worthiness, and his patience makes purchasing a vehcile a wonderful experience.

Lance Mcnamara He was an awesome experience I will tell my family and friends to come to you for a vehicle Thank you so much

I purchased a 2013 Subaru outback with a little over 100,000 miles on it back in April of 2020. They told me they had done all the checks and replaced everything to make it sellable and said there was no problems with the vehicle. In July, my oil light came on and I figured it was just the Subaru burning oil which is common in most Subaru's. I put a carton of oil in it and thought nothing more of the issue. I got the oil changed and another couple months later I had to do it again. I took it into Young Subaru to do basic maintenance and they told me I have a oil leak coming out of the engine block. They proceeded to tell me this is about a $2,200 fix. Because I only bought this car in April and the problem was only realized in July, I expected them to at least help me out with the cost. They won't. It is easy to concluded that someone wasn't honest in the whole transaction. This car should have been $2,200 cheaper or the oil leak should have been fixed prior to the sale.

I highly don't recommend anyone buy a car from this location. Especially a location with dishonest staff.

Regards,

Austin is the best man to work with. Very friendly and really wants to please the customer!! This is a great place to purchase your next vehicle!! Thank you for all your hard work!!

Young Subaru is the best Dealership in Utah! Thanks for all you guys do!! I love this place!

Traded in 2 cars today working with Mo. He made the experience painless and actually enjoyable. Will definitely return.

Love the whole crew at Young Subaru. They always go the extra mile for their customers. They really made me feel like part of the Young family. You guys rock!!!

Travis Frye is fantastic. He takes time to find the right deal for what you're searching for.

Ryan Newbold was super honest and transparent during our pre-owned vehicle shopping. He was very enthusiastic while helping us get the best fit and deal possible on a Crosstrek.

Thank you Angelo for such a pleasant help! Very nice and well mannered, great place here as the whole staff is well respected! HIGHLY RECOMMEND

Financial team was very rude to me and my honey on the phone and they said blamed COVID -19 and they said need one or two more people to get a car. They didn t tell honest with us. We not interested into who lies and who not help us to get car so I able go back to work to earn money to pay our financial of household.

We had the best experience even better than we expected! Jaden Harris and Anthony Sanchez helped get us into a 2016 Dodge Dart with a awesome price!! I would highly recommend these 2 to my family and friends! Thank you so much for all you did for us.

They were awesome and helped me finance my car at such a low cost , they're awesome go here!!

Trey was amazing, even hungout with my kids and i the whole time, got me a great deal on a newer car. Good job young subaru!

I highly recommend going to Lance McNamara at young Subaru when looking for a vehicle. He makes it a hassel free experience and is wonderful to work with! I will definitely be going back to him for future purchases.

Jaden and Jacob were awesome to work with! They took awesome care of us and got both myself and husband until great vehicles. Make sure to ask for them!

I love coming to Young Subaru for the friendly atmosphere, the free coffee/hot chocolate, the guy that hands out snacks and waters and especially the friendly salesmen. Nate Walker is a great guy to help you find a nice vehicle that fits your needs. Once you buy from him, you ll come back to him for the next one too because he doesn t give off that creepy car salesman vibe. He genuinely wants to help you get in the best car for your needs. Tyson Walker (the GM) runs a very clean and friendly dealership. He s very personable and fun to just chat with so if you come visit and test drive a car, see if Tyson s on-site. He will be an instant friend and he ll remember you each time you come back to visit. I d definitely come here for all my Subaru maintenance and for next time I m looking to trade in and get a newer car. I m a Subaru fan fan for life and it all started here!

Young Subaru is by far the easiest and fastest experience in the industry. New or used Garrett Is incredible along with ALL of the staff who is extremely helpful and friendly. 10 Stars!

Love my Subaru! Super reliable, solid, and fun to drive. Made it to Alta and back in a white out blizzard with snow covered roads. Go see Todd E. He's a true professional. Very knowledgeable and helpful.

Great service department that went above and beyond! I had an electrical problem that I was going crazy trying to troubleshoot before giving up and taking it in. They traced it to a faulty switch and explained the issue and repair process in depth with me afterward, going over what I missed on my own so I could catch it next time. Thanks guys!

These guys are the best! Sales people were awesome and everyone was very helpful. I would recommend these guys to anyone!

Garrett, is the most professional cars salesman I have ever bought a car from, he made it so easy and comfortable. I will always come to this dealership and Garrett for vehicles from now on!

Great customer service. Looking for a new or used vehicle, ask for Lance Mcnamara. He will take awesome care of you.

Clayton made our experience awesome. He knows his stuff and will make the process painless and easy.

Lance McNamare helped us get into a new car. He was so great to work with. Very knowledgeable and personable. He and his manager went out of there way to get us where we needed to be. Very pleased!

Devin was great! (At Young Subaru) He is very knowledgeable and made my buying experience very pleasant. I highly recommend you go see him! I'm glad Travis at Young Chevrolet referred me to him.

This was my first time buying a Subaru. I had heard nothing but great things about the care itself. Young Subaru s financial team are straight up crooks. I would not recommend going here. It tainted my whole experience. They take advantage of the situation. Steer clear!

I really appreciate professionalism when looking at cars. This place was great. I would highly recommend working with Todd, he is very professional and knows his stuff! It was a great experience.

Very good service. They worked with me to find the perfect Subaru for my budget. I would highly recommend them.

I always have amazing experiences at this dealership with Mario Garcia as my salesman!

The service was great!!! The salesman Uriel was very helpful and all round a great guy. Everyone treated me with respect and made me feel welcome. 10/10 recommended!!!

Had a great experience! Tanner was extremely helpful & made sure everything was taken care of!

River is great! He was able to get us in a better car then the one we came in for and at a lower price! He was patient and very knowledgeable! Would definitely not only recommend Young Subaru but River as well!

Had a good time with Gary yesterday. He got me into my new Forester. He did a great job explaining all the electronic gadgets. Like learning a new computer program.

All the salesmen there are very friendly and take you serious, unlike Strong Volkswagen! I would recommend this subaru dealership!

Devin Gardner is a very knowledgeable salesman and was helpful through the whole process. Very pleased with everyone's professionalism, honesty and warrantees that the dealership offered. Very pleasant experience I would recommend young Subaru to anyone looking for a vehicle.

Brought my Subaru in for a service thank you Subaru and thank you Skyler for the great service

Love this place, I take all my cars there for service, even my GMC D-Max. Joe Kapp is my go to Mechanic. I have never had to go back twice, Joe always knows what to do and gets it done right the first time.

Great dealership with smooth process. Lance was great to work with and I would recommend reaching out to him anytime.

Went to young subaru to have my oil changed and the service was exellect skyler helped me out allot thank you subaru

Have bought two cars here and they have been great both times

I took my husband's old Subaru Brat there to get repaired as a birthday gift to him. They called and told me it was fixed. My husband drove it home and said it was making a horrible noise. We had to have the car towed up there again because after they had "fixed" it, it was in such bad shape we didn't dare drive it. They called a second time saying it was the carburetor, which they replaced, and this didn't fix the car. They called a third time saying they wanted to replace the distributor cap and plugs. At this point, we said no thanks. I have never heard of a mechanic who randomly replaces parts on a car without first testing to see if that part is faulty. We ended up paying them around $1000.00 and having to have the car towed back to our house. I am very disappointed with the level of service we received here.

Just bought a used car from Lance McNamara at Young Subaru. The whole experience was wonderful. We are super pleased with our purchase.

Had a great experience with Todd!!! He even drove all the way to Logan to deliver our car and checked up with me a few days after to make sure we liked it. Todd was awesome!!!

Terrible service
They caused our battery to die on their property and didn't even tell us it died in their possession.. Made us leave the lot with it only charged up.. But they finally came correct and gave us a 3 year warranty battery.. Of course only coming at them with evidence on video n audio that they were in the wrong..You can see it on youtube.. "Subaru Services Suck"

Do not get your car serviced here if you are a woman!! They will take advantage of you!! They told me I needed new front and rear brakes. When I went to get a second opinion, I found out that my brakes are almost brand new!! I called the manager, and it's been over a week and not even a returned phone call!

Stephen is amazing so helpful, so kind and always willing to help!!!

Great Experience! I would definitely recommend Skyler when purchasing a vehicle!

Very helpful. Lance M found EXACTLY what we wanted.

5 out of 5 Stars but nothing is perfect. The way Mario Garcia at Young Sub greeted and treated me as a loyal customer was amazing! Highly recommend going to him for service, didn t end up buying a vehicle but when I do he is the man to meet again. Thank you!

Great Job! Cameron is the man and was a huge help! No pressure!

Young Subaru is an awesome dealership and Caleb was incredible to work with!

Our experience here was awesome! Kindred listened to everything we wanted, and got us the perfect car! When we ordered the car it said it would take about a month to get here, but Kindred called us like two weeks later and said it was already there! 10/10 for the whole operation. We will definitely be going back for our next car.

Braydon made my car buying expirence the best. He listened to me, and made sure that I got just what I needed. When I was unsure what was holding me back he was able to figure out my issue and help me fix it. I would recommend this dealership to anyone. Look for Braydon he will look for what YOU want and not just try to sell you a car. Thank you Young Subaru for having such an amazing employee.

Matt Perez made sure our purchase went great. Would recommend him to family!

We had a factory recall that we needed to have taken care of. We called and asked about it and the gentleman told us that he would order the part and call us when it arrives so we could set an appointment. Over a month later I called again because I never got a call back from them. Another gentleman apologized for their failure on calling us back and said they had 4 parts in stock for us. He encouraged us to make an appointment so he could reserve the part and so we did. He told us his name and told us to ask for him personally so he could take care of us--nice! Four days later I call ahead and the person I talked with confirmed the appointment and added details upon my request. They also offered a rental car. Sweet!

My wife then drives down and at first nobody knows anything about the appointment--including the gentleman who had set it up a few days previous. No rental was offered to her and they told her that if she leaves then the job would take 4 hours instead of 2.5. That doesn't make any sense! We had an appointment! Having my wife wait in the lobby instead of going to do other things should not affect the time it takes to get a job done when we had an appointment for the work.

The repair staff was very professional and friendly and I appreciate that. I don't know what is so wrong with the place that they forgot to call me back, the appointment, the rental car, and the strange increase in job time if my wife didn't wait in the lobby. Something is strange about the way things are ran at this dealership's repair shop. I was not impressed.

We also looked at cars both new and used here about half a year ago. Tanner was fantastic and didn't pressure us at all. The senior salesman, though, employed several social engineering tactics on us and I wouldn't have any of it. The cars were too expensive and we were able to find a Subaru for a much better value (even after repairs done) elsewhere.

EDIT: We asked them to check the squeaking brakes of our car while it was in for the aforementioned factory recall. They told us the brakes looked great and the squeaking was probably just cheap brakes or dirt. Well, a month later, the squeaking finally went away as they said but was replaced with a grinding noise. I immediately took the car to a mechanic in my town and they found metal-on-metal grinding. Now instead of replacing the brakes I'm replacing rotors too. I doubt this dealership even looked at the brakes. Now I'm wondering if they even did the factory recall on the air bag...

I don't blame them for the ground rotors as after two weeks of squeaking I should have known they were wrong in their diagnostic. I just expect for something as simple as low brake pads they would have seen it. But either they didn't look or they are too inept to gauge brake thickness. Either way, terrible customer care and integrity with these mechanics and senior salesmen. Buyer beware.

We love our Forrester. The staff here is super friendly, helpful, and attentive. The buying process was easy and painless. I'm excited about joining their adventure outings every month!

Garrett Quinney is the best salesman. He is honest, cares, and wants the best for his customers. He is helping car dealerships get a better reputation and name. I will forever refer all of my friends and family to go see him.

Lance, Garrett, and justin are all great helpers for buying cars!! They always answer your questions 100% honestly, and always doing a great job! I really recommend this place for buying a car!

Lance McNamara was an outstanding sales person who really made my Family and me feel very comforable and happy with our New 2020 Subaru Impreza.

The representatives working the parts department are always friendly and have been great to work with over the years. I'd happily give 5 stars if their personal knowledge of Subaru's were a bit better.

Disappointed with the service. Lots of empty promises and poor communication.

My wife and I came in looking for a used car and we had Garrett as our Salesman. He has been nothing but wonderful to my wife and I. If we ever look or shop for another car, we would love to come back and work with Garrett and Travis the finance manager. The hole team has been fantastic to us. Thank you to all of you for the experience.

I went to Subaru for a recall and they provided me with a free video multipoint, I was surprised to find out that my car had been leaking oil from the last time I had it serviced at another shop but because of the free inspection I was able to get my Forester taken care of! Thank you Skyler for the very informational video of my car great job Young Subaru best experience I ve ever had!

Ive been working with Ryan to get me into a new car. He understands my needs in a vehicle. Has been more that helpful and accommodating. He s willing to go out of his way to get things sorted out for me and help me find my perfect car.

Derek was super friendly and knowledgeable! He was willing to take me on a test drive even though he knew it was going to be a week before I could make the purchase. I'll definitely be coming back when I'm ready to buy!

First, let me begin by saying that this is the 2nd vehicle I have purchased from Young Automotive and, once again, it was an exceptional experience. I purchased a new 2017 WRX and couldn't be happier with it. The car aside, the whole purchase experience was hassle-free and I was dealt with fairly. From the moment I stepped onto the showroom until I drove off the lot, I never felt pressured or uneasy about the entire process. A great many thanks to Michal Kappos, and yes, it is spelled Michal, for making me feel like a valued customer. As my salesman he was very professional, knowledgeable, and never made me feel pressured. He was more interested in my needs than simply selling me a vehicle. And my trade was only 3 months old with 7000 miles, 2016 Kia Forte SX, and they still gave me well above trade-in value. It seems that Young Subaru has shed the traditional car buying experience of days of old. I have purchased over a dozen new cars in the last 20 years from dealerships around Utah and I can say with honesty that Young Subaru has changed the system altogether. Gone are the times of spending countless hours, sometimes days, negotiating a mutually agreeable price. And then throw in a trade where you are at least 5K back-of-book and well...good luck! Not at Young Subaru. They handled it all in just a few hours and I highly recommend Michal Kappos and staff.

There was a coupon for free safety with emissions so I took my vehicle to the services department at the end of April with an appointment. After waiting an hour and a half the person comes back to tell me that they cannot do the emissions test because their hub is not installed and didn't even bother doing the safety. Take another hour on the following Monday in May to be told I failed safety for a leaking power steering. I checked it myself and found that the leaking wasn't coming from the power steering at all and took it to mb auto performance in sunset and they took a look and confirmed that it wasn't my power steering at all and they fixed my other fail of a idler arm in less time than it took for Subaru services to waste my time. I would never go to Subaru services for anything. Either they are incompetent or they are just trying to scam you of money and your time. Tried to get in contact with their service manager and got voice mail. Couldn't even leave a message.

Was traveling through ogden with my wife and young child and my subaru started smoking. I called this dealership to see if they will help us, they said it was 2 hours to closing time and they were not willing to help. I have been part of the subaru family for years and never been treated so poorly. I bet they would have stayed as long as possible if I wanted to buy a new car. Absolutely worst customer experience ever.

Any issues that come up, are handled quickly and in a professional manner.

Only down side, every other dealer does a wash and vacuum for you. well here I didn't get anything (unless I asked for it) I didn't know I had to ask.

I was told a truck I was lookin at would be there Friday and got a message that it was sold today. Not a smart way to do business. I ll take my business to the Chevy dealer down the street now

Lance & Cameron are the best guys to go get a car or truck from