Wild Dunes Resort Review

While Wild Dunes Resort is located nicely outside Charleston, it is a massive mass resort with the purpose to squeeze $$ out of customers. We were a bit disappointed to find that the rooms are Motel or henhouse like; windows can t be opened and were leaking during the rain. The property and facilities are somewhat run down and the two tiny pools for kids are not sufficient on a busy weekend. We would have liked to have a good selection of decent food, instead we went to the shops nearby.

On the positive side: staff is very professional and friendly and tends to go an extra mile.

Ps: While I am writing this it s important to note it s the Easter weekend so this may explain some of the large crowds in this resort

Took my son and his friends there to have a Halloween party. First my booking got messed up. Then upon check out they tried to over charge me and the man assisting me was very rude and wasn't going to fix the problem. While handling my issue I over heard at least 3 others over charged. The beds were like sleeping on cardboard. There was a fridge but no microwave. We stayed one day and at 9 am the maid walked in and woke us Up! She should have waited until check out instead of bothering my 3 sleeping children. For the price you pay you should have pure luxury, I would of been better off at the Holiday Inn! Only positive thing was a beautiful beach.

We played the harbour course. It was very challenging but well maintained with some great views on the back nine.

I was very surprised how beautiful the area is. Well be back soon. Just because.

Excellent experience. Superior management team, exquisite facilities and terrific location. Luxury without feeling robbed

The first time around last year was great and everyone really went above and beyond service-wise. Being from a shore resort town and having worked in the hospitality industry I can definitely notice and appreciate those things. This being my second stay, I would say there were things that needed to be addressed if only to inform management of these issues.

Cons -
1. Check In was a bit inconvenient as we had been given the wrong room key type - after a long day of travel this was less than thrilling.
1a. Also I'd like to mention that upon arrival to the parking gate we were greeted by a very rude individual who was not welcoming at all; which was very disheartening as guests are the #1 reason why his job (or any resort employee for that matter) exists.
2. There was a missing item from our In Room Dining (Breakfast) order that had been clearly marked on the door card. This was just forgetful (I was not charged for this however)
3. **This was unacceptable - one of our bath towels had several spots of blood on it!! This was absolutely disgusting & unsanitary.
4. We had been bridging 2 reservations because we arrived one night early prior to an engagement on resort grounds. So prior to arrival we asked to be placed in the same room for the entire stay. Well you might have thought that we were asking the staff to do the most difficult task. On the 2nd morning of our stay I received a phone call while we were out that we were to change buildings that day. So we dropped what we were doing and headed back to pack all our bags. -after a huge confusion down at the front desk and another phone call, we were then told that our room would stay the same. So I wasted valuable vacation time trying to remedy a situation that the staff was notified about months in advance and failed to prepare for.
5. On our way out we headed to the club room to obtain some photos of our event that were being printed and was greeted by a very rude woman in an empty room who told us we should have gotten there before check out. What a lovely way to thank us for our business!

PROS:
1. After setting our bags down the first night and heading down to the bar, we were served by Dennis, an excellent, friendly bartender who really deserves recognition. The waitstaff at the restaurant there are absolutely stellar.
2. Michael at the front desk was the only hotel employee who was actually nice to us and seemed like he wanted to take care of our room switch situation. A friendly man.

I do enjoy wild dunes as a whole - location, look of the hotel and resort are all nice. But they have to work on their customer service or risk many more reviews like this one. With that said, I thank those who went out of their way to make our stay a more enjoyable one.

Different units widely differ in standard and standard of care. We've been to a very run-down unit which was smelly unclean and very unpleasant and then were moved to a fantastic unit which was a dream. There's no room service in these units. The service was helpful and attentive when we asked to move and the coastal restaurant was pretty good.

Great place to unwind and escape the challenges of everyday life.

This was a huge disappointment! I was led to believe it was right on the beach to find condos blocking the view. The AC unit and the fan/light in the bathroom sounded like a 747 coming in for a landing. The walls were thin allowing us to hear the party going on next doid instead of getting some much needed sleep.

They came into the room to turn down the sheets. They turned the TV on and left it on in an empty room. What a waste of energy.

The staff seemed aloif. I will not be returning.

I absolutely love the location of the resort and that it has its own beach access!!

Went there for a friend's party. Loved the look of the resort. Hoping to be able to get back soon and play the course

Relaxing, but lots of construction on the off season.

I think the $150 penalty I incurred from cancelling my trip was worth every penny. Enjoy it just blowing through local expert!

2nd year visiting this Resort and each year is amazing! We always have a great time bike riding, playing at the beach, and just eating really good food

The board walk hotel owned by wild dunes resort is just a short walking distance from the ocean. Very clean. Lots of local activities included with resort fees such as tennis, and heated pools. Restraunt located down stairs for convience.

We live in the Charleston areaand this is one of the only resorts close in proximity. The resort is great for families and most of the staff is very friendly. The organization of staff is extremely disorganized and chaotic. Check in is always a nightmare, our luggage was misplaced for an hour, room service was a disaster, it took an hour for housekeeping to bring towels and it took three phone calls for a manager to call me back. They also charged the wrong credit card after confirming twice with them. Our stays have not always been so unpleasant, but this last one takes the cake.

The accommodations and staff were very nice, but the beach and pools were a loooong walk from the hotel. We won t be going back.

A little bit more expensive than it should be, yet nice location and nice resort.

Came here for a wedding and was very impressed by the resort!

The service was great from the time we pulled up. They checked us in, parked the car and showed us to the room. The room was huge and clean and nice. They have 2 heated pools sontjatvwas great, where this weekend was in the 60s. But over all an amazing stay!

Been going to Wild Dunes every year for almost 20 years. Lots of activities with great beaches, golf courses, tennis courts and boating. Live to take bike rides and golf cart rides around the resort. Wild Dunes is only 20 minutes from down town Charleston.

Great place for the beautiful people to vacation away from the riff raff. Love the tennis facility and clay courts.

Always go here for vacation, wonderful beaches, great pools, and a great area. Although it is under Covid-19, and most of the places are closed, it is a great community.

Love visiting the family here. Always quaint, relaxing and enjoyable. Ocean generally stays cool even in the summer months which is very refreshing.

Have been to WD many times for vacation and golf packages. Usually stay at Ocean Club (Bldg. 4). Great space and views, on the beach, and only a mile from the Pavilion. Unit we were in for Labor Day weekend needs a serious updating but overall experience met all expectations.

Just here for drinks. Sat upstairs and the service and beer were very good.

Very beautiful and affordable. Eric who is also the massage therapist, he has been working at the resort for 8 years, best person ever, and so is the rest of the staff. I will come back again, and recommend this place to my family and friends in KY.

We stayed at the Boardwalk Inn. Very nice and spacious room. There seems to be a lot of activity on the site. Unfortunately we couldn't benefit from it because it rained almost continuously throughout our stay. Maybe next time ... we will definitely be back!

Very nice can be pricey depending on want you get,nice beach lots places to eat,rooms well kept and clean

We recently had our wedding reception at Wild Dunes. We started with a cocktail reception at the Grand Pavilion followed by dinner and dancing in the Sweetgrass Pavilion. The food was yummy, the venues were perfect for our needs and our guests who stayed at the resort really enjoyed the accommodations. Samantha Martin, the catering manager, was very responsive throughout the entire process. She put together a great package for us that helped us really take advantage of all the amenities of the resort. It was a beautiful event that we will always remember.

great view of the beach, even on a cooler day this is a great place to go. It is always easy to find a spot to hunker down. I love the easy access. The quality of the rooms and rentals are top notch.

Awesome destination! Never a disappointment coming here! Unfortunate times with the Virus and Spring Breaks,etc. But this place is always the same beautiful, peaceful place! God Bless all with safety and health through this crisis...

The resort is very nice and weLL maintained. Highly recommend

I walked into the resort for the Pokemon gym near the entrance. I only met a few of the guests who were out for their morning run or bike. One guest pointed out an alligator in the pond right in front of me. The resort was well maintained.

Nice resort well maintained but overpriced. Parking in this community is a continuous issue.

Beautiful resort and accommodations, however more than one member of our party was harrased by the security guard at the gate even after providing a confirmation of our reservation and the number of the villa we were staying in. We were also asked to recite to the exact address of the villa. A bit audacious in my opinion considering there is only one place to go to check-in.

Resort check-in is after 4pm, yet one of our 2 villas wasn't ready when we arrived at 5pm. While that isn't a significant issue, just don't count on it being available like we did in order to make a reception by 5:30.

Was visiting with a friend, had a great time visiting the beach, golfing, and riding bikes.

Amazing! one of my favorite place to getaway with my husband very peaceful quiet and private! We had stay here twice and both time had been wonderful experience, great staff great service. Great views, small cozy balcony. Rooms very clean and organized. Kitchen has everything you need. Very comfortable. Walking around to explore was beautiful but bike riding was my favorite.

Great beach. Prices for food at the stores were a little high.

This was an amazing surprise since my husband chose the destination. Tennis courts were great, layout beautiful, restaurants excellent, staff attentive and friendly. The cable was out but we had an option to move to another room. Thank you for a great week!

The house was very nice and had easy access to the beach.

Room was nice. Everything else was bad. They have an airport mentality where they feel they have you so they can charge what they want for anything. (Borrow a chair to sit on beach? $10. Bagel with lox and cream cheese? $17. Liter of water? $5) And the reward for these high prices is horrible service. Hotel is full so they have 1 guy that is the valet AND the bellhop. So much for 4 stars. We waited 20 minutes for our car. Called at 9 am and asked if someone could clean our room before 1 PM when the child takes a nap? Result? Someone shows at 1:30. Then proceeded to clean other rooms around ours and slammed doors. Not worth the price by any stretch. Have been served better at a La Quinta.

My family rented out a house for a week to celebrate me leaving for deployment. Upon arrival I was told I could not come on the property due to riding a motorcycle (all the way from Virginia beach) and if I did not leave the resort property immediately I would be detained. They failed to list on parking passes you can't have any 2 wheel motor vehicles. I calmly asked if they had another lot to park my motorcycle and if my family could pick me up and they reiterated if I didn't leave immediately I would be detained. I asked what I could do as I have never been to the area to park my motorcycle for the night as I had rode all day to see my family before I deploy and once again stated not or problem were well detain you if you remain on the property with the motorcycle. Not military or motorcycle friendly. I did not serve 10+ years in the navy to be so disrespected. I am working with navy legal to get this place as a "no-go" zone for military and seeing about retribution for fees associated with paid parking many miles away and not associated to the resort (find your own). I've been in third world countries with more human decency and respect. With how expensive this place is they should work for you, not ther other way around. If I could/can get this place shut down or the rules changed I will. Way too much to pay for a beach a rude service throughout.

Best golf course in the entire area there are two courses the harbor and the links and they are the best in the entire area great condition and very good service.

We are staying in the condos at wild dunes resort. We have had a fantastic time. The condo is clean and right on the beach. Wild dunes had tons of great amenities. We have taken advantage of the lap pool to swim in and the trail system for a few runs. Highly recommended!

This is a beautiful resort. We love shooting here.
777 Portraits

My new bride and I stayed 3 nights over Christmas holiday and were delighted by the southern hospitality and clean, modern, and fresh looking accommodations. We dined at the Sea Island Grill on the property and were treated to a wonderful Christmas Dinner of southern fare. The only complaint I had was that the hot water only lasted about 3-4 min before turning luke-warm or cool no matter how far the faucet was turned.

The staff was very friendly and accommodating. We hope to return in the near future.

Played the harbor course, it was in great condition. Prices were a little high for food

well one of my worst experience ever.i have called on Sep 9th and made reservation for two adults at the wild dunes Charleston SC.First of all there advertisement price was $219 online then after I made the reservation I found out that the price has changed to $606 for two nights.I have an emergency happened on Sep11th I have 48 hours prior to change the plans and spoke with Francis Expedia employee number is (1264969) he said that they have to charge me $265 i asked to speak with manger and yet anyone gets back to me .Expedia blames the wild dunes for my money and wild dunes blames Expedia for the refund. I got so tired of calling them and they keep turning me from one to the other ..very stressful .very bad experience .i have promised Francis that i will share my experience with others..

Amazing resort with incredible views. The staff are friendly and attentive. I can not recommend this resort enough. We stayed in the beach villas and there was even a heated pool (kids had a blast). We tried all the restaurants and never had a bad meal. Great for a quick weekend away too.

Friendly staff and clean rooms. But pools are to small to accommodate the amount of people. Went out multiple times to get a chair by 1 of the pools. Most were empty but occupied by towels. I watched many people come and go due to no seating. Resort fees were not mentioned when we booked and they are over priced. I paid $2.78 for a 12oz pepsi that was warm. We will not stay here again.Had a nice little summer storm last night and over half of the elevators didnt work. The water pressure is the shower is terrible. The best part about staying here was waking up early to walk to the beach to see the sun rise.

Beautiful every direction you look. Great golf, tennis,
Restaurants, ocean and
Pools! Accommodations
Are gorgeous. We have
Found paradise!

Area is very nuce, but hard to find and a little cramed and over priced

Had a great time - very enjoyable! Nice golf courses.

The A/C is not working correctly very loud noise no one care when I called the front desk . Horrible quality of service , no light in toilet , A/C not working correctly....... people when they took vacation is to relax not to found themselves in nightmare specially calling many times Guest service what can I say more , if someone want to book he need to make a call first and try to read more about the serious issues going on here even is closer to the beach you can find better place to stay . I wouldn t recommend it

Attended a Wedding. It was on the beach and then the reception was at the Tides ballroom. The resort was clean, the employees were friendly, and the experience was a pleasant one. The only things that could be improved upon were directions and parking. It is a bit of a maze ... And parking was hard to come by.

We were here over Thanksgiving and stayed at the hotel. In the morning of thanksgiving my dad got sick and we needed to go to urgent care. We hopped in my car ( valet service was great) and tried to make our way onto the main concourse. The only issue was that the thanksgiving golf cart parade was happening. There were no parade attendants or security in this area to tell us or direct us where to go to get out. We backed up the one way and tried three different ways to get out, all blocked be people. There was literally no way out other than to cut through the people and line for parade. We got yelled at by people and angry faces. It took us over a half hour just to get out from the hotel area. I was so upset and my dad was too. When we came back to the hotel, we asked the valet and the front desk why they didnt tell us what was going to happen to which they said we should have known. We told them that this is dangerous if there was an emergency situation and people needed to get out or emergency service needed to get in to which they said that those services 'know' how to open a gate to get in 'the back way'. If someone was having a heart attack I dont know if this would be time efficient or if they do truly know and if my dad was really badly sick this could have been an even worse disaster. Not to mention, our entire stay there the elevator was broken, and the ice machine on our floor was broken. I also want to point out the closest starbucks is about 20 min drive away. I would not stay here again.

I would not stay here. They discriminate against emotion support dogs. I had a reservation and drove four hours and they refused to let me stay because of my 3 1/2 pound emotional support dog. They did not care that they left me with no place to stay.

Oh this is the cleanest beach resort I've ever been to I went there I got really nice seats thanks to Ethan Courville And Mando that are in college I hope to come back in the summer.We were with our proud cousin Ethan Courville who worked for you and our freind Mando we came here all the way from Pittsburgh its was a blast an had the greatest service ever.We hope to come again please thank them from the whole Courvilles

We come to wild dumes every few years and it has always been great. We are staying at a beachfront condo and it has been great so far!

The wild dunes resort hotel is a beautiful place to stay. Very peaceful and relaxing. The adult pool is large and very quite. On top of everything the staff is very friendly!

My family of five people is currently staying in a condo with an oceanfront view, and it has been a delightful stay so far! The rooms are spacious and well cared for, and amenities are easily accessible.

Thank you for accommodating us during a special vacation weekend ! I recommend the Wild Dunes if your in the isle of palms area and want to feel relaxed. Rooms had almost everything besides a toothbrush we stayed inside majority of the time .