Bad service I will make a complaint for a refund of the lost day of work and for teasing .... schedule delivery and being told lady we do not know when we deliver !!!!! YOU'LL HAVE TO WAIT!!!!!!
Inefficient company with shameful lack of professionalism: the delay of any goods is now common practice, having fun getting them there with even more monstrous distances is for them pure fun.
Yes fun, because it is unacceptable that a service does not have any communication with the customer, give vague and erroneous communications about their scarce shipping traces and even manage to invent very heavy slanders ("there is no street number", "the supplier only receives at times prefixed "," the customer was not present "when he was constantly so", towards the customer in order to justify their total, embarrassing default. I hope they close as soon as possible, for the good of each client and for the sake of the moral sense of every SERIOUS worker.
DELAYS ARE NOT NOTIFIED AS SO LESS REFUNDED AS WELL AS YOU PAY A SERVICE THAT ALLOWS DELIVERY IN A DAY.
Courtier and bully delivery courier with absurd claims. Not at all professional and not very educated in the conversation with the client, I will certainly ask my suppliers to stop using your services that I consider very bad.
The parcel is late they say that they agreed to deliver it with the recipient, which would be me ... but I don't know anything about it ..
Bad service !!!!!! Incompetent operators and paid number where no one answers except a computer!
The worst express service in the world. You are unable to speak to an operator, shipment lost 3 times on the way, no warning for the amount of customs duties. a disaster across the board
The kindness and availability as well as the great professionalism of the manager Sabina make this place welcoming and functional. Thank you very much for your kindness and I recommend this point to everyone
They call me to deliver an elusive 120kg package. They have my contact details and both phone and address are the same. Asked for further explanation since I don't know exactly what this mysterious megacoll is they put the phone down on my face. Congratulations on your courtesy and efficiency
Very poor service! I have shipped 2 times but in both cases I was not happy. False signatures, they forget to collect the package and obviously you have to rebook it for a paid telephone number. Deliveries are not on time. Avoid
contacted paid service, because they have the systems blocked for more than 24 hours. the operator answers me vaguely and does not provide me with any courier number in order to trace my shipment
After spending $ 500 on an international shipment, there are days when it is not clear why the merchandise remains at customs without explanation. Delays on delays. LENS LENS LENS LENS LENS
I wish I could put zero stars. They do not contact you if they do not find you at home or leave notices of attempted delivery, yesterday they did not make the second attempt but they waited today (last day to do it), with the super rude driver, in addition.
I tried to contact tnt for more information both on livechat and on the phone but they are all computer managed services.
Bad service, every day they report that the package is being delivered and always on the same day they "warn" that it was not possible to deliver my package. According to the purchase site, I should have received the package the day after the shipment from the warehouse, a pity that in the meantime a week has passed.
Shameful ... since 4 June which is in transit and to date not yet delivery, impossible to talk to operators,
Bad service, they never respond to the assistance number, parcel tracking errors, in addition to delivery delays
I can only confirm the lack of professionalism and the damage suffered by a non-delivery by TNT MILAN !!!! Do not use TNT is unreliable, I wrote a complaint let's see how and what they respond ...
waiting to receive a package containing food, it must have been delivered on 31.3.20 and now it gives me 20.4 as delivery !!! shame
the worst of the worst .... parcel stopped for 13 days and nobody knows the reason ... also contacting them by phone is impossible (they never answer)
Scammers ... bad customer service ... from complaint!
VERY bad service, they declare not to find you at home without going through, they delay shipments without real reasons ...
Bad organization, you call the toll-free number and they steal money from you without answering and in more peasant people who close your phone !!!
Bad service, delivered one day late, but ATTENTION to a company of the same name with different address and location, fortunately it was close to Milan so I preferred to pick it up personally to avoid further misunderstandings
I have been waiting for a package for more than a month
Forget it and change jobs ... stray necks ... where no one ever answers ... deliveries that they don't even know where they are ... in a painful service.
After 6 months the situation is always bad, they do not respond and do not provide information, I advise you to use any courier but not TNT.
total disgust, parcel delivery, I stay home all day from 10 in the morning to 7:30 pm to wait for the parcel, and at 7:20 pm I get the message on the phone '' not delivered absent recipient '', ok, we reprogram the shipping for the next day, everything ok, I take 3 hours of work leave and obviously nobody passes, try to call, no one answers, use the chat service and chat practically with a computer ... useless.
now I'm sure the package will arrive when I'm at work and go to the ordeal again .... absolutely to avoid
The worst company in existence leaves you an hour and a half waiting to speak to an operator for an expedition 20 km away (20 days I wait) to tell me that it doesn't arrive because I'm on strike.
Well done keep it up, I hope for your immediate failure
Poor service. It is never possible to speak with someone by phone. They don't deliver and say the recipient was not at home. To avoid problems, the delivery is supported by an intermediary and they know nothing. A real crap.
The worst of all couriers without a doubt. I wouldn't trust him even if it was free!
Horrible one of the worst services ever seen in the world I don't know how you managed not to fail since you suck
disgusting ... I've been waiting for goods for a month and they bounce me everywhere with phone calls. The star is for writing, otherwise I would have done without it
They got it wrong they didn't deliver and they even put the phone down
It's the first time I meet this courier and I hope the last. A total crap. I have a stack locked to the center of Milan for eight days without a minimum of feedback. At this point I doubt it will ever come to me. And I have not yet met the bellboys, a descent into the abyss.
Unreliable. They tell me they have delivered the package, but I have not received it. No name of who would have picked it up, assuming it is true, and telephone assistance service only with registration of the problem and also for a fee!
Arrived on time and with the expected package. Great experience
I NEVER USE Tnt more !!!!!!!!
no withdrawal April until now do not go to us, I want to tephelofare to TNT, but there is no branch number only there is 199 number ... but it doesn't even work very little !!!
The worst?
I often receive shipments, DHL warns with an sms, GLS has its drivers called.
So far I believed that the worst courier ever was SDA that managed to block shipments for more than a month without even mentioning it ...... but I had not yet met TNT Milan!
No pre-alert delivery (for very bulky materials), MILLED BUT ABSOLUTELY FALSE "DELIVERY ATTEMPTS" (!) APPOINTMENTS NOT RESPECTED, and finally anonymous missives from the self-styled "Customer Service".
Avoid them if you can.
Worst service ever. The withdrawal was forgotten 2 consecutive times, and I have been waiting for 2 weeks for a receipt that never arrives
They pretended to deliver a parcel saying that the address was wrong (I regularly receive every type of parcel ...), after which they are unreachable both by phone (for a fee !!) and online. They call LiveChat a trivial question-answer system. Remember We just have to cry ?? ;-)
Absolutely unreliable as transporters and with a ridiculous customer service.
In the TNT of piazza fontana I have always found excellent service, kindness and availability
unreliable, useless customer service, however, very kind delivery boy
We don't talk about the inefficiency of the service, the never-on-time deliveries, the agreed times for a second delivery ... No, let's talk. The service is disastrous, always late; the delivery at the first shot you find it like snow in the Sahara, the second deliveries are always disregarded with respect to the arrangement. Oh, you only have one star ... you're in good company with your competitors. One sin: Google did not give the opportunity to evaluate zero stars. Who knows who I would have awarded this vote ... - and I'm in good company -.
Small TNT shipping post. Friendly and assisting staff. Convenient to send something urgently if you are in the city center.
Service bad package with a delay of 5 days more I had to go to pick up because the driver limited himself to leave only the ticket to pity
Excellent courier, the only pike that does not ship where keys are contained in the packages ...
Definitely the worst freight forwarder in the world. Zero support. Zero information. Biblical times. If there were zero stars I would put zero.
I have been waiting for a parcel for 3 weeks.
From June 28 they tell me "we are in delivery today", except then not to pass.
They falsify the tracking claiming that they have not found anyone (in a shop open 9-20 even on Saturdays).
Bad customer service: many words, apologies, incompetences, sometimes they even attack the phone in your face.
Never again with you, but had this type of problem with other couriers.
Bad, to avoid.
they are incompetent
they don't know how to work
no more shipments with TNT
I was doing 30 shipments a month
I reduced 3
and rudurro to 0
I hope they call me at least I can get in touch with them
You are the worst courier that exists on earth, I have no words for your bad service, as soon as possible and I hope soon I will cancel the contract to switch to another courier.
If I could give zero stars to this company I would. TNT is by far one of the worst companies out there.
Unfortunately, almost all couriers behave absurdly, but TNT really deserves to fail. It is shameful that after ONE and I say ONE fake delivery attempt the courier, in order not to take too much trouble, takes the package directly to the TNT point without planning a new delivery or contacting me. The only way for couriers to bother to track us down is to pay in cash, but unfortunately not all companies allow it ... and so the order already paid may not be delivered for a lot of time between missed deliveries, reprogrammed, put it back.
totally incompetent, they say that the shipment is on delivery when it is not even true despite having called and spent money to talk to an operator, in addition to this they say they have tried to deliver and have left a notice when it is not true, in fact nobody has heard intercom and, as the case may be, the attempted warning does not even appear .. after agreeing on the day for redelivery they communicate for the second time that the package will be delayed .. I don't even know what to say I don't think there is a worse shipping service in the world . in all this a sectarian of late and the anocra package is not seen. evaluate yourself if it is the case to send expeditions to services of this kind ..
For any problem, please contact the person who sends the package, do not call them because these scoundrels make a bang from the phone calls. They work by dogs on purpose.
Disgusting, they destroyed my goods and continue to piss me
Bad experience, you are incompetent. It is impossible to talk to a human being, on the other hand you made me spend two days and three phone top-ups in an attempt to get in touch with you. Non-existent customer service. Everything, among other things, for your missed retirement. Congratulations!!
I always made tnt shipments the last shipment with cash on delivery I contacted them via LiveChat closing my face without leaving me to say what my problem is.
The problem is that more than 10 days have passed and I have not received the payment of the mark.
I make them work that I am a freelancer and I often make expeditions and now they do not make me explain the problem.
For me, they are not worth a star because they don't offer assistance after they pocket the money.
Terrible, unreliable, totally random service. The bellhops are never punctual in picking up the parcels, sometimes they spend the day after, they often do not pass their own. My girlfriend continues to use the service for years, weekly, perhaps because it is the cheapest, perhaps because then it is up to me to have to load the package and take it to the point.
It's a bad service! I have contacted customer service several times even with a paid call and a computer answers you who teases you and does not respond to your requests !!!!!!
Not even the time to get off and the courier has evaporated ... bad
they fail to deliver packages customer service apologizes but does not give you worse answers than this ........
With the other couriers (UPS, BRT, GLS etc ...) I never had any problems
International shipment to be delivered on December 16th, never arrived. Customer support non-existent, you are bounced between various automatic servers to which you leave your contact details but no one has ever contacted me. At the time of purchasing the product, the courier's fee was 3-digit. Never again
You have a TNT .. WARNING shipment. In my personal experience, the freight forwarders unloaded the parcel and ran away in a hurry like centometrists. Result? Glues tampered with and missing material. Digital signature of the recipient? Obviously it's not mine !!
Customer care? Call center for a fee. You enter a maze of numbers to talk to the operator and then the line drops.
unacceptable to wait for delivery more than a month. I have never had to deal with such an unreliable company.
tnt.it
