You have a TNT .. WARNING shipment. In my personal...

You have a TNT .. WARNING shipment. In my personal experience, the freight forwarders unloaded the parcel and ran away in a hurry like centometrists. Result? Glues tampered with and missing material. Digital signature of the recipient? Obviously it's not mine !!
Customer care? Call center for a fee. You enter a maze of numbers to talk to the operator and then the line drops.