total disgust, parcel delivery, I stay home all da...

total disgust, parcel delivery, I stay home all day from 10 in the morning to 7:30 pm to wait for the parcel, and at 7:20 pm I get the message on the phone '' not delivered absent recipient '', ok, we reprogram the shipping for the next day, everything ok, I take 3 hours of work leave and obviously nobody passes, try to call, no one answers, use the chat service and chat practically with a computer ... useless.
now I'm sure the package will arrive when I'm at work and go to the ordeal again .... absolutely to avoid