The Westin Gurgaon Review

Great place for food but service standard has slackened. Food quality, preparations and ingredients have becum run-of-the-mill. Nothing exclusive anymore.

Hotel The Westin team is quite humble to receive their guests. You will find a warm welcome, delicious food, spacious rooms, security arrangements and all the things that you require.

Attended an official meeting and the place was top class

Well designed and great place to stay, conference and events

Went to attend a wedding recently. Excellent ambience, nice staff. You can tell the class just by the perfect maintenance. And that is what the 3 stars or rather the 2.5 stars which I actually wanted to give are for. The food is pretty bad. In a wide buffet offered with wide choices, nothing excited my taste buds. I wish they up their food taste asap as it is vital and eventually its the taste of food which makes any hotel's experience worthwhile.

Best place to enjoy holiday & official parties.Great service

Finding places inside this hotel can be confusing. But sufficient staff to guide you around.
A worthy place.

Great customer service! Stayed here for a week on business.

They have nice buffet with Indian food, American Chinese food, pastries, bread, and yogurt. There is a gym, where you can get Gatorade, and spa where you can get massage. And a nice bar upstairs on the second floor.

Pretty good service & quality of food. Very tastefully done rooms. Loved it.

Great Indian food. We ordered the Indian buffet with kebabs and main course. Everything tasted amazing especially the Paneer Changezi.

This hotel is amazing. Starting from the food, the gym, the ambiance; this hotel signifies elegance and comfort. The view, unfortunately, is a bit rocky which isn't unique to this hotel either. I highly recommend staying here.

Well nice ambience and good hospitality service staff is highly professional.

We attended my brother's engagement and the staff was excellent. The venue was perfect.

Beautiful place with courteous staff. Eating options are good.

Courteous Staff who takes care of even the minutest details about their guests. They watch over you to make sure you get what you need before you even ask.

Poor services. Non functional ac. Too much delay in delivering dinner

Beautiful hotel, very spacious. Friendly staff and services provided. We booked a car for a day to get us around and it was so helpful to have this option. Would recommend this to anyone needing to stay in the area. Quite far from Delhi during commute hours.

Exceptional experience.. loved every bit of my stay there.. hospitality was also too good

The banquet hall will is grand. Recommended for conferences, talks and seminars.

Ambience of the hotel is good, but food quality at the event was not upto the mark.

Great ambiance and good food with top chef's around.
Big and spacious for events, room service is great and also the Butler's. Enjoy my stay and will visit again for sure. Thanks you soo much westin. Loved your service.

Luscious salads, good hospitality, scenic, high on taste...

Amazing and Incredible place that I had ever visited.and enjoyed all luxurious environment and beautiful texture of the food, along with it's glamorous shining lifestyle that attracts everyone

The pictures says it all.. the room service can be better.. the complimentary breakfast served has varities and is awesome.. the amenties are top notch.. the wifi speed is good enough..

Great location and service. The breakfast was also very good, with a wide variety of options. The rooms were clean and spacious. Some rooms are a bit noisy, due to outside traffic.

It is a beautiful property. Has great ambience. Decent food.

A beautiful hotel on the Delhi Jaipur highway in Gurgoan

Located in the heart of Gurgaon. The service staff right from the moment you enter in the hotel pamper you a lot. I am a bike enthusiast and I appreciate places that have 2 wheeler parking for their customers but unfortunately that's not available here. C'mmon it's not like riches and can own a car they can be crazy for bikes and they can always drive one to the hotel, so you should arrange some convenient 2 wheeler parking for the guests.

I love this property though but this time etiquette were less observed among personnel as they told the way like a stranger on streets

The Westin is an identity of Gurgaon & precisely IFFCO Chowk. Its' main entry is at the side of Leisure Valley Ground.

Great business hotel with exceptional staff. On my last visit I got out of airport cab, leaving my passport and wallet in the cab, which drove away. Realized it immediately and staff (at 2:30 AM) took receipt, got the cab back in 20m and even checked my traveling companion in (who was exhausted) as we waited. Stressful moment managed very efficiently.

It was Wonderful experience here. Near to IFFCO Chowk n MG Road metro station.A perfect place for great dinner with a variety of dishes being exotic. Food quality and hygene can easily be trusted. Plenty of parking place and secured environment makes this place a must visit.

Push pull khench dhakel a must at entrance gate

All staff must have name tabs

Rest all super

Rooms are good but food good quality should be improved
More of a commercial hotel

I had booked a room at club house
With friends but zero delivery and noting serve in club house

Oh such a tremendous hotel, easily accessible while coming from Delhi.
Nice coffee at the lounge. Don't forget to have it

As a frequent traveler, Westin has been my home away from home for the last few months. I love their customer focus and service. One thing stood out for me was the fact that along with their name tags, all staff members also indicate their passion on the name tags. This to me conveys the message that the leadership of Westin respect the passions of their staff.

Perfect place to spend your time while you are in gurgaon, delicious food , lively place.

Really nice ambience. Well maintained. Staff is humble and gentle. Had an amazing birthday evening. Looking forward to visit again.

Awesome hotel with great ambience and tast foods. Really loved it and loving forward stay again

Awsum food and very good interiors.....true to its name of great hotels...

Very good hotel for stay and as well as for office parties/events. Food is also good, however didn't liked the valet parking. The guy who took my car drank water from the bottle placed inside the car which is not at all good. I wonder how could someone drink other's water without evening knowing if it is water or medicine or any other thing.
Highly dissappointed by this action.

Excellent location great hospitality
Luxurious property
Highway facing property but entrance is from the backside

Coool is the word for the story club, Westin. Ambience - Awesome for night out party, Food - fantastic, drinks - a lot of varieties, dance floor - not very big but can accommodate 30-40 person, staff members - Polite and very humble. Overall it was a good experience...!!

The restaurant and the food quality is very nice. The ambience is also very elegant and the staff is courteous.

Had dinner at EEST restaurant in Westin. Beautiful ambience, good food, the food takes some time to reach the table but that s ok considered we were 6 people. Worth a short when looking for authentic ASIAN food.

Staff was not very soft spoken as you expect in a 5 star hotel. Food was also OK given the 5 star property. So I didn't find value for money. Thanks

Very nice staff,i have stayed there multiple times, the staff is very quiet and humble they will help you in every possible way.hospitality is also very good though a bit expensive.

The best ever office place situated at very prime location

The ambience is litreally something can't be described.awesome place

The All in one great place to be at.
Their amazing food, all luxurious ambience, highly professional service and their staff everything is too good.
Must visit place for a nice and relaxed stay.