The Westin Gurgaon

The Westin Gurgaon Reviews

Reviews 1491
4.5
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Excellent customer service - hosting, restaurants,...

Excellent customer service - hosting, restaurants, room service, etc. Lounge has a rooftop to allow you to enjoy the scenery. The bar service hosts were excellent and catered to ensure you were fully satisfied. Sanjay, Nishant and Radhika were a few of the hosts that went over and beyond to ensure you enjoyed the moment.

DaveW

I happened to attend an office party at Story @ We...

I happened to attend an office party at Story @ Westin. This was my second visit to this place and this has a different vibe to it h the ambience of the place is amazing and the food is pretty good as well. Overall a pretty decent experience.

Fantastic hotel .Just like resort palace .The kind...

Fantastic hotel .Just like resort palace .The kind of behaviour from the staffs were just wonderful. Perfect place to stay in Gurgaon. Foods were made delicious behind the level .Just the love it

Very good and a big hotel

Very good and a big hotel
Management is very good
A beautiful environment everywhere

GREAT HOTEL & WONDERFUL STAFF

GREAT HOTEL & WONDERFUL STAFF
I wish i could had given them more star, Month of Jan and feb I stayed lots of days in this hotel and I felt more like home. staff were so wonderful and friendly . from the entrance to reception, gym, spa and all restaurant staff specially staff at Taste restaurant were extremely friendly. they knew by heart what I'm having for breakfast and it was there without asking. thanks to Raj, Ramish, Chandra, and few of the managers and chef's who made my stay more pleasant .
if you ever stay there and have the privilege of using the lounge , please do not miss it as satardner and his team make your evening more memorable, chef Rahul/ Riya/ Mohit/ Utkarsh/ Saurabh and Priya thanks for looking after us . you guys are AMAZING and looking forward to see you again soon.
one of the best hotels and most friendly team members I have since throughout my flying journey ...THANK YOU

Hotel is just ok when you compare with other simil...

Hotel is just ok when you compare with other similar 5 star hotels. Staff is nice but sometimes small details are missing. I hired a car to go t Delhi which was close to 100 dollars but the driver didn't even have a GPS to find destination. Gym could be improved ...

I was at Westin for a music performance and they m...

I was at Westin for a music performance and they mostly have people going to the terrace. It sometimes feels like we e performing to an empty arena while the audience is somewhere else. It is a nice place to dine and ai might go there again.

Poorly maintained property, you can easily find mo...

Poorly maintained property, you can easily find mosquitoes in the lobby and beware to check every thing cautiously before eating if you are a pure vegetarian as you might be served a non vegetarian dish instead - My personal experience.

I AM TRYING TO CONNECT ON GIVEN NO FROM YESTERDAY ...

I AM TRYING TO CONNECT ON GIVEN NO FROM YESTERDAY FOR BOOKING. BUT NOBODY IS INTERESTED TO PICK THE PHONE. RECEPTION PERSON IS TRANSFERRING MY PHONE BUT NO ANY BANQUET PERSON IS PICKING. THIS IS NOT FIRST TIME I AM CALLING WESTIN. I HAVE ENQUIRED SEVERAL TIMES BUT SERVICE IS VERY POOR.

Went to westin for an office event. Everything was...

Went to westin for an office event. Everything was top notch starting from breakfast, lunch and evening tea. Overheard a few of my colleagues say that lal maas was the best they had so far.

Microsoft organised a 2 day event tagged "Edu Days...

Microsoft organised a 2 day event tagged "Edu Days" for school educators, leaders and policy makers showcasing the creative work of students, teachers and their channel partners. Although the staff was very friendly but the service was a little slow. Had higher expectations from this place!

Nice place

Nice place
Hospitality good but excellence is the benchmark which need thorough workout my mgmt.
Overall pleasant experience

Ok

First and foremost, the plush decor,warm hospitali...

First and foremost, the plush decor,warm hospitality wins you over.But,apart from that, the electrifying smile and warmth that we received from Shivani,chef Madhur and his team ,made us forget that we were out of home!!!

The Westin Gurgaon

The Westin Gurgaon

4.5