The Hawaiian Humane Society Review

Tons of dog, puppies, kittens, and cats available for adoption! They have a variety of breeds of all sorts. Last time I was there they also had a cargo pigeon needing a forever home. The place is usually really clean, and doesn t smell half as bad as you d expect for a place so chock full of animals. Honestly the place is a little over capacity with animals, specifically the cats. They all seem over crowded:(

Due to pandemic I was not able to donate both used doggie things, and brand new doggie clothes, leashes, collars, toys, and bowls. Shucks. Dropped it at Goodwill instead. I adopted my dog from here and she's been a blessing.

Thank you for providing clean, large, indoor/outdoor areas for the dogs. The dogs seemed happier than at any other shelter I've been to.

If you want to adopt a pet from the Hawaiian Humane Society, it is better to come earlier than 4pm (closing time) so you can spend time with the pet you would like to adopt to see if there's chemistry between you and the pet. Sometimes it gets really crowded just before closing time.

There is also a pet "food bank" program if you are juggling bills and have to choose between paying bills or buying food for your pet, the Hawaiian Humane society can help you with a bag of pet food to help tide you over so your pet won't have to starve because you needed to pay bills. Ask staff about the pet food bank. Sometimes if donations of pet food is low, the food bank may not have food to give out....

They got a hold of my lost dog and we was very glad

We recently moved to Honolulu with our Miniature schnauzer and we needed her to be registered with the state and get her an id tag which we received immediately. Friendly staff and a pleasant place.

Went out of their way to help me. Nice and friendly staff.

Some staff members are okay but some are very rude when you ask questions :)

I've gotten my female mixed chihuahua dog here and they've been awesome along with the FREE goodies that you get. Such as a small bag of dog food, color of your choice leash & a small mink dog blanket. I really enjoyed that & I went when there was a special on adopting dogs that month for $10.00 now that's a bonus. ***Now the downside is that most people don't realize that yes you WON'T get A+ customer service here because 85% of their front line workers are people who are volunteering/donating their time. They are NOT paid at all, plus in Oahu the economy is still in my personal opinion is still in it's down times. Such as gas costs more, in return they didn't add on more trucks nor upgrade & decreased their pick up locations of strays, etc. Please understand that this company has been around for a long time they DO their best & I feel grateful that they are even still here during our recession. This is just my personal opinion & NO I don't work/volunteer or gave money to these guys only for my dog.

Today my dog had passed away. I called the human society to get pricing on cremation and drop off information. They accept animals 24 hours a day. Pricing goes by weight of your animal. They schedule an appointment for Oahu cremation to come and get your animal for cremation. As I enter the human society to advise them my pet is in the car they said you have to wait in line? Really? My pet passed away I am not asking for you do do CPR on her. Its so simple. Have someone take the pet and we can fill out paperwork on the side and wait our turn. Your policy sucks, your procedures suck and your customer service is horrible. All the people at the front desk is taking about their weekend and gossiping about customers. Extremely rude and uncalled for. 5 minutes in the lobby I guarantee you will know everyone's business their. Never again! I'll take my previous pet to my local vet.

I go to the humane society for the pet food bank they offer. Being on a fixed income makes it very difficult to take care of my dogs sometimes but having access to this food bank helps cut down on the expenses tremendously! Thank you to all that contributed as well!

Got a kitty Hes sweet the volunteers and staff are prompt competabt and have so much aloha

Very awesome we adopted a American bulldog and named him turner we also have hooch a Tri-colored American Pitbull Because they we're found together we had to give them names that would work good So Turner and Hooch it was! it was a fast and easy going process...we love our new family members..

My family adopted a small dog two years ago that the humane society had in their files to be for a single pet home only. They did not share that information with me at all, they only recommended we keep him away from the other dogs when we met him. Since then my family has enjoyed lots of love with our pet, who has never displayed aggression towards nearby birds, cats, or dogs and enjoys the yard with our two pet hens. My family was looking forward to adding another small dog to our loving home since the experience with adopting our current dog was fantastic. Unfortunately, when I made an appointment to adopt today, I was told they would not release a dog to my household because of their "single pet only" file that I was never made aware of. Most recently I've witnessed my dog positively socializing with two small female dogs and one larger male dog in a home setting. If he was not good with other dogs before it seems he has drastically changed, but sadly Hawaiian Humane Society does not find this possible. Perhaps our dog shows no aggression to other animals now because he is now in a loving home and no longer in a cage-ridden deathhouse. It would have been nice to know this in advance, for sure. What if we bought a dog earlier, when he was "aggressive"? I'd rather adopt than shop, but this place just limited our options and greatly disappointed my children.

EDIT: I learned about adopting my dog from friends who fostered him. We even took him to visit their property. They have dogs as well and there were no problems. A peaceful environment is everything.

What a great place! So clean! Animals well cared for. Welcoming friendly knowledgeable staff. Great place to take the kids so they can visit the animals! They accept donations for animals. Thank you for helping the animals!

I've been going here for years and getting help with cat food. Donations are greatly helping the homeless and poor with food to feed their pets.

I love how honest and patient they were with me. I was the last one through the door and I took a while to decide because we did a meet and greet with our current dog (also adopted from HHS). So far I've had really good experiences with my adoptions from them. I decided to take a leap of faith and adopt another one as he got along well with my female. It's always hard to tell what the animal's past may have been, but with love and a lot of nurturing, I've been blessed, so far, to gain their trust. I can only hope our new addition quickly loves us in return.

Best humane society on the island. Very clean. Workers here are friendly and knowledgeable animal lovers. Best place to adopt your best friend.

Nice animals and staff! I enjoy volunteering there!

It's a wonderful outdoor adoption center. The volunteers are very friendly and willing to help. You feel like they do care about the animals there. Adopt don't shop!

Full disclosure - I used to work here. That being said, this is one of the best places to adopt a pet from.

I've adopted two amazing animals from this shelter. A cat back in January 2016 and a dog this past weekend. They're both amazing animals, I couldn't imagine my future without them and I'm so thankful I was able to adopt them.

The facilities have greatly improved also!

The ONLY reason they don't have 5 stars because their customer service is sub par. Literally every time I've been in there the staff is super rude, even when I call on the phone (on the rare occasion that they actually answer) they're rude and condescending. Also, don't bother calling to report neglect, they're just going to pretend like they're going to do something about it and then do nothing. Letting poor innocent animals suffer at the hands of their abusers. I think a majority of the staff needs a new job because they do not appreciate animals as much as they should.

Loved the cleaniness and all the pets...we are adopting a beautiful 2year chi....

Great place for getting your next forever friend. You can check the website first to see what is available then go down asap because the pets get adopted very quickly. The volunteers are friendly, helpful, and accommodating.

Everybody here was very professional and the staff are very nice as well.

Helpful friendly staff. Brought in 2 stray dogs without collars. Simple processing.

We went to drop off towels and unopened food from a pet that recently passed. Really easy to donate, and we walked around to say hi to some of the animals.

Great experience, greeted and helped right away. Very helpful. The building is right next to hwy ramp, so it's kinda hard to get into, limited parking in front but they do have a back parking. Very clean place, they manage to keep pets far apart so no fights or issues occur. They have little relax areas where you can get to know your new life long friend, an a area for your pet to meet the new one, it's kinda small to me. Over all it's a great place.

I have visited this place often to find my dog... I'm sure it'll be soon...

I really like the way they landscaped the yard .beautiful as usual. nice workers also I gave them five stars because the kennels are always spotless.

Got my dog from this shelter. They are fast, efficient and very kind to the animals which I love

HHS has been doing the absolute best in handling this Covid-19 situation. They have been communicative in what the shelter needs are, how they are keeping their foster volunteers safe and how they have structured their adoptions. The work they do is not easy but greatly appreciated.

I adopted my precious Jack Russell terrier + miniature pinscher mix from there and the woman who helped me (I never got her name) was wonderful.

I work Monday-Friday and on my (3) different visits during the week, the dogs had all been adopted, so she advised me to show up early on Saturday. They open at 10am, but they put the sign-up sheet out at 9am, so I got there at 8am and was the first on the list. She happened to be working that day and took extra special care of me because she knows how hard I had been trying to find a dog to adopt. And on my 4th visit that week, I found him!

Beautiful grounds, wonderful staff. I highly, highly recommend coming here.

Our guinea pigs of 12 years passed away. So Humane Society disposed of our beloved family pet. Happy travels in your next life SNOOKIE. Be at peace. Bro, lollipop, and a bunch of friends are waiting to greet you in your final destination, HOME

Adopted two pups on the same day and the staff made everything a breeze. Paperwork took about 20 mins!

Adoption went smoothly. The foster program is wonderful, we adopted for this program and got a loving and wonder full dog.

We had to pick up Liliuokalani miniature Sausage dog for my Aunt .. they were so very helpful.. thank you Humane Society employees.. b safe & strong to care for our. Animals... Aloha & Respect Dawn

My neighbor reported my cat to the Humane Society. It is a pretty much a feral cat that I microchipped in hopes of domesticating it. Not successful. The humane society called me to informed that the cat was found. I asked if they can neuter him as well. They said that this had to be scheduled in advance, and they cannot house my cat. I explained that the cat is feral, and I won t be able to trap him again. The lady felt bad for me and made an exemption. I love how they really care about animals here.

Nice place and nice people but need to put their holiday hours online so people that are coming from far away know they aren t open.

Everybody is so friendly and the animals are so cute and cuddly.

Literally such a TERRIBLE experience and a complete waste of time. I sat for a good 45min and not a single staff member helped me.

Always clean, the staff and volunteers are helpful, and the animals are well cared for. Their turn over rate is really high, so animals you see on their website in the morning may be adopted before you arrive that same day.

We love our rescue baby dog, she is an excellent certified E.S.A. with the State.

I had not come thru here for years. Dog park is gone. They are expanding the kennels and it seems like they are improving conditions for the sadly abandoned animals of our Island.

I got my beloved doggie from here. I was surprised at how clean and spacious the kennels were, and pleased that there was plenty of fresh open air. Lots of friendly, helpful staff wandering about who were willing to answer any questions or open kennel doors to allow lots of petting and doggie kisses. The animals were all well cared for and healthy, most seemed comfortable and as happy as possible. I didn't notice any odors or offensive feces in any of the kennels. The grounds were beautiful, with nice walking paths. Adoption was simple, easy and painless - not as expensive and complicated as I thought. I will definitely be back to adopt again once we move to a bigger house.

They care about the animals here and to the best of my knowledge are a no kill shelter. They do what they can to get lost pets returned to their owners and find loving homes for all others! I got one of my big babies from here and the vet made sure to send him home with meds he needed to clear up an existing sinus infection and directions on feeding since he was underweight at the time. They also have a space so you can bring existing pets to meet potential new pets to see if they will get along before adopting. Mine are two peas in a pod!

They take care of a lot of sick animals they give love

Busy place, good price for treating your pets vet needs

Got several pets from this great establishment, go give a pet a home. Great place to see cute animals even if your not ready to adopt.

Under the direction of a new chief vet, a lot of policies are changing with the betterment of the animals in mind. The old rule about kittens having to be over 2# is out. Now so long as they are relatively healthy (no ringworm) and weaned and can eat cat food they can be relinquished and then adopted out. HHS also has lovely new facilities to make sure the animals get as high quality care as they can in a shelter environment (calming music, separate air flow in each holding area to prevent disease spread, up to date sterilization equipment and practices, electronic records). I was very impressed. It is now as good as many high end mainland shelters. So long as an animal is not super sick or aggressive, do not be afraid to turn them in for their best chance to be adopted!

They gave my dog the best of care for neutering procedure. Great staff and pleasant atmosphere. Very professional. My puppy is doing great after his procedure. Thank you!

Very clean and friendly facility. Adoption process was easy (adopted a wonderful kitten there) and all the animals were healthy and happy.

We adopted two older cats (Harry and Tulip) from Hawaiian Humane Society back in May of 2018. The staff and volunteers are nice, and the grounds are well kept. They have discounts on adoptions based upon the time of the year/month, which are always advertised. They will let you play with the cats and walk the dogs to help you in your decision to adopt. Some of the volunteers know more about the animals than the paid staff do.

If you are interested in adopting a pet, I urge you to seriously consider adult pets. Puppies/kittens may look cute to you and/or your child, but they will only be small for a short period of time. You're better off adopting an adult animal that is already house trained and has an established personality.

The animals there are always a pleasure to see and the workers there are also very helpful and provide you with friendly service and provide alot of information about the animals and make the process of adopting smooth!

It seems to me a better job needs to be done to match pets to humans.No energetic young dogs should be placed with elderly people.

New refresh of the area makes it a much nicer experience to visit. Staff are very friendly, professional, and willing to help. It can be a bit hard to make the turn into the parking lot from the main road. Watch out for stray cats that roam the parking lot at night!

I got my dog there she turned out awesome she did come form a long way but she is the most perfect dog and I think anyone can find the perfect dog there.

It was somewhat of a difficulty finding the place but I'd brinsley did and it was very nice the guy by the name of Ray I think that was his name, he was very helpful and I appreciate that very much. So I'm giving my 5 stars to that brother name ray thank you ray for all that you've done and thank you for being there not only for me but for the other people that come by and you are there to help them with their situation you're number one in my book..

They have really expanded after rennovations and can hold even more cats and dogs in a more approachable viewing setting. The staff are friendly and helpful, but busy and hard to track down sometimes.

My dog ran away and even though I didn't have him chipped is till found him there in 24 hours

My family and i had a great experience here. The staff was friendly and helpful. We ended up getting a 4 year old hound mix that is the sweetest dog I've ever owned. It's taken her a little to warm up to us but she is slowly coming out of her shell. In any case they took good care of her and they set you up for success when you adopt here. Great place.

If you haven't been there for awhile. This is what should expect...
HHS has been remodeling so the front lobby that most of us have remembered is the thing of the past. That means where we used to remember the visiting areas of small friendly creatures are no longer in the front. Still part areas are under construction. The front receptionist areas shrunk good 50-60%. However, the upside is the creation of many separated kennels for dogs with added cathouses. The backside of HHS do not have free range animal park but structured animal memorial tranquil garden/park. Plus added parking in the back. Go check it out!

For over 100 years they have been helping the animals in Honolulu

The Hawaiian humane society is definitely run by people who care. Great place to volunteer, however parking is limited. Everyone here greets you with Aloha. If you have business to take care of, lines here can be extremely long (I spent 2.5 hours before being seen) but there are places to sit and a drinking fountain. Please give this a like!

This is honestly the best humane society I've seen in the US - and I visit one in every city I travel to. The pets have access to fresh air, and they aren't kept in cages unless necessary. The shelter/bonding rooms are made to ensure that the pet is in control of the interaction, and the animals seem calm and happy. I would definitely recommend this shelter if you're looking for an animal! :)

We rescued a dog from here. They had good facilities and paperwork for him.

They took in a rooster that was driving my wife nuts in the city. Thank you HHS!