The Brown Palace Hotel Reviews

Magnificent hotel. Spend an hour lounging in the grand areas. Drink a cocktail in the Mariner's club.

Very nice hotel, our company hosted a meeting and lunch in one of their spaces. Staff was very helpful and responsive. Rooms were comfortable and AV package was good for our presentations.

Great Happy Hour. Great atmosphere with friendly staff and wonderful selections on their menu. We had the drinks and appetizers that were above par.

There is no comparison. The Brown is the preeminent venue for exceptional treatment from cigars to massage. From the bottom to the top you will not find a better historical experience in the Denver area and beyond.

My favorite hotel in the country. Try the afternoon tea in their beautiful lobby!

When we checked in, they told us that they don't except cash. We had to go down street,
And put $ a few took about 30 $

Very friendly service even if just selecting a gift certificate.

Don't expect any customer service: Had a wonderful Sunday brunch at Ellington's, picked up my car from the valet (but never walked behind it), drove home to find a damaged rear quarter panel. I spoke with folks at the Hotel and Valet about the damages and they were very accommodating and took my information. Today I received an email from their insurance provider denying any claim because I had removed the vehicle from the premises. I spoke with the customer service and the valet again today and both played one against the other and eventually blamed the insurance provider claiming "there was nothing they could do".

So don't drive a nice car to the Brown. Do a 10 point full check of your vehicle if you do. And don't expect them to take any responsibility or have accountability for damages that occur under their valet's care. We won't be going back.

Really cool old place with great drinks and friendly staff.

Always a classy place. Whether you're here to eat in one of their restaurants, have high tea or stay as a guest the staff will go out of their way to provide amazing service. The rooms are spacious and comfortable and are always a treat to stay in. I've never had any food here that wasn't excellent and never run into a staff member having a bad day.

I was married here in 2010 and I highly recommend them for their wedding services as well. Their staff went above and beyond from the event coordinator, Mary, to the flowers, the bakery and the spa everything exceeded my expectations. I can only imagine any event done here would go off flawlessly.

The Brown Palace never disappoints! Not to be missed when visiting Denver.

The history and opulence of the Brown Palace is unmatched.

I went there for the yearly Mother's day tea and the tea and food was amazing. I loved the experience!

Would be a 5 star rating but the shower doors were broken. One roller was off track and the other was missing..

Very nice place, great views and service. The Ship restuarant/bar was understaffed.

Bar was nice. Old style bar and set up but really classy...Hotel is art deco and feels like staying in a blast from the past. Definitely a cool spot.

Awesome historical hotel, lots of personality. Very comfortable and welcoming. Staff was AMAZING

Went there with wife just to get a full body massage before we headed back home. It was recommended by friend. So we did the full body couple massage and it was fantastic and really topped a wonderful vacation off. Highly recommend. Anytime really but if leaving def do it before that. Have a great time and the couple massage was very relaxing and the masseurs were very comforting and gentle.

An absolutely beautiful place. The service is exceptional and they offer high tea, a cigar bar and cozy dining.

Beautiful hotel, art deco preserved. Clean, gorgeous. Worth a stop in even if you're not staying. And staff is over the top. Friendly, helpful, great!

The food and the service at the Palace Arms at the Brown Palace is simply to die for. We got the beef wellington and it was simply amazing.

This hotel is the definition of elegance, class and luxury. From the moment you pull up to their professional Valet/Concierge service you know you chosen the right hotel. Impeccably clean and full of history, nothing is lost in the full luxury hotel experience. Highly recommend this location.

Beautiful! The service and atmosphere are impeccable.

A good location in Denver to host events. Staff are very helpful and friendly.

Very nice place and the staff is pleasant and helpful.

An absolute GEM!!! Took my girl out for her birthday and had an amazing time! Service and staff were the best I have ever had the pleasure to experience. Sandy, Isaac, John and Danny, Thank you for an amazing experience.... we will see you all again!!!

Churchill Cigar Lounge is a great place for holiday gatherings.

This is a historic property with lots of personality. My room was comfortable and surprisingly quiet. I was on the backside of the hotel. There wasn't much of a view but I had little outside noise. The mattress and bedding were very comfortable. The hotel was clean and the staff was friendly.

Awesome hotel with alot of history. Should try afternoon tea.

Wonderful place to stay in Downtown Denver if you don't mind investing in the stay. Will be back.

One of the most exquisite hotels in all of Denver. It has a ton of history and celebrities and presidents have stayed there! A fantastic hotel.

Exquisite setting, tasty fooddys, historically speaking fin to time travel here..

Used points and was upgraded to one of the best rooms in the house. Super nice place and great staff. Multiple breakfast options especially for Platinum/Titanium...
-1 Star because they haven t upgraded the entertainment system. The hotel engineer claimed he didn t have a master remote controller so I could simple change inputs on the TV to use HDMI. It was NYE, and we wanted to play our own music and videos. We instead used a laptop with a bluetooth speaker in the Presidential Suite worth $1500/nt haha.

Stayed one night upgraded our room and had a wonderful night. Every employee was friendly, courteous, went above and beyond, it was clearly all about customer service. We will indeed stay again at this fabulous hotel, it was the first time we have been there all the time we been living in the Denver area for over 37 years. The breakfast was fabulous a must do like the ratings say. Did not do dinner there, but next time we will. Can't say anything more about this fabulous hotel other than you will indeed enjoy!!

It's like walking into a Wes Anderson film. No hotel out there like it. Please take the time and enjoy Tea Time because if you didnt, you didn't really stay here.

Received a gift certificate for a massage at the spa. It was just okay. I wouldn't go out of my way to go back.

Gorgeous and fabulous massage! My therapist was so amazing! I loved the steam room as well. Definitely a must!

The Brown Palace was decorated beautifully for Christmas. The staff was friendly and professional. It's very pricey but you pay for what you get and they do a great job making everyone feel good.

This 5-star hotel treats their customers like a 5-star hotel should. They make your stay seem special and the historic hotel is beautiful.

Breckinridge Bourbon & Cigars what could go wrong?

Great location and beautiful building. Unfortunately the staff did not make it feel like a 4 star hotel. Short, non attentive, staff made it feel like a normal holiday Inn. Conceage was a joke. Asked for a reservation and they gave me a number to call, figured they would offer to make one on my behalf. Will probably stay somewhere else this time, even if it costs more.

So away re some I don't know how to begin. Food beyond compare, wonderful ambience and valet parking.

Unique. Has the feel of a different era. Very cool hotel. 4 stars because parking is $52 a day for valet and there isn't much for good parking options without the valet service.

We called one day ahead to schedule a pedicure and three massages and the staff was easy to work with and super accommodating even with a last minute appointment. We all loved our services and had so much fun lounging in the spa area and sauna before our treatments. After, we enjoyed tea and champagne in the lobby. Service was wonderful, such a treat and definitely an amazing memory on my bachelorette trip to Denver. A must do for a fun and glam girls' day.

You really just go here for the experience, not anything else. The place is beautiful. The rooms are very nice, as expected. It's fun to just people watch as guests come for high tea. The bar is nice but over priced - as expected.

Marriott Rewards members:
Historic hotel, with a really neat tea service in its famed lobby dining area. With all the unique rooms, it was extremely disappointing in the room selection for an Ambassador level member.

always an incredible experience having brunch here, friendly staff, amazing spa, comfortable rooms, and awesome history in this building. wonderful for special occasions.

The champagne brunch was superb. Our Waiter, Ed, was absolutely fantastic.

My company planned and hosted an event in one of the reception spaces. The venue is beautiful and full of interesting history. The staff was lovely too. Would definitely consider coming back as a guest.

Great hotel and ambiance. A live jazz band was playing in the lobby on arrival. Room was clean and comfortable.

Excellent service and atmoshere. A taste of Denver history. Ellyngton's Brunch Superb!

Ibrahim in the churchhill is a wonderful server. Look forward to seeing him every time

This is my favorite place to stay when I'm attending events in Denver. It's beautiful, with nice rooms and plenty of options for dining. The only drawback is that it costs $50 for valet parking.

Great for afternoon tea. Make a reservation ahead of time. Special treat

Went there for high tea and was underwhelmed. The tea we chose was delicious (we purchased a tin) but the food selection (scones, finger sandwiches and cakes) were quite bland. We've been to high tea numerous times and in several cities (small and large) in the US, and this was least impressive.

NOT WORTH STAYING AT HOTEL...employees were rude...was told by numerous managers that they would credit the room charge due to MANY issues and a credit for $100, all of which were NEVER done. Tried contacting another manager after the stay and never received a return phone call! But tea was amazing!!

I love this historic hotel. They have the best high tea! Love the location. I ll definitely go back.

Great old ornate hotel. Wish they had a bigger gym, but everything else great.

Beautiful building. Will come back for a longer stay

Beautiful, historic hotel. Lobby is a great place to sit and mingle.

50 years ago this month we were married & spent our wedding night at The Brown Palace Hotel so we decided to spend our anniversary there. What a wonderful experience - the room was super, dinner at the Ships Tavern was delicious, breakfast at Ellyngton's was very good, all the staff delightful - we were treated like royalty!!

I go to the Brown Palace often. Sunday brunch with unlimited champagne is fabulous (make reservations). Pop over to Churchills for a drink and cigar. They have sipping events on fridays 6-8 pm, try different wines, scotch, champagne etc. The staff is exceptional. Give it a whirl!

This is the only place to stay when you're in Denver in my opinion. I love The Brown Palace! The rooms are comfortable and clean. The staff is friendly. The hotel, restaurants and spa are absolutely superb! My husband and I ate at two of the restaurants on site and enjoyed a spa day. It was so relaxing! We had a wonderful stay!