Grand Hotel Cravat Luxemburg

Grand Hotel Cravat Luxemburg Review

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J
3 years ago

The passport was stolen and did not plan to board ...

The passport was stolen and did not plan to board the plane, so I didn't make a reservation temporarily. It was already at 2 am, arrived at the hotel. I wanted to say that I would sit in it and then go to the house at 6 o'clock. This is more cost-effective. As a result, the uncle at the front desk was not allowed to live and die. If he hadn't finished talking, he would no no, and I would drive a girl to the street in the middle of the night. . . . . .

M
3 years ago

Missing basic amenities like AC, the AC units are ...

Missing basic amenities like AC, the AC units are in every room but have been broken for months. Locals say that the hotel turns off the air conditioning units when it is super hot to save electricity cost. Whether they are truly broken for months, or they just won t turn them on... unacceptable. Both nights rest was horrible

To the owner: the way you are going you will get your wish and not have customers in the future if this is how you speak to them. You seem to forget who the customer and who the supplier of services are. You do have AC units in every room and your night staff told me that they had been off for two months and that their management was too cheap to fix them or turn them on. When your staff is saying those things, how would you expect pleased customers. Also you are listed on BCD travel as having AC so this is something you should fix as to not mislead your customers and have your employees have to give consistent excuses for your short comings. I do hope people read this review as to not be fooled into staying at your hotel like I was.

M
3 years ago

Nice location, unfortunately you can not park and ...

Nice location, unfortunately you can not park and the parking is very expensive. There are free options further on, but you have to do something for that. When you enter the lifts, it feels like you are back in the time of the titanic and the waiters are also carrying inspections. Breakfast was good and friendly staff. Room is also dated but top view! We had asked for a baby bed and it was nicely ready. The only drawback was that we were at the front of the hotel and the hotel is very noisy, noises from outside as well as from the neighbors .

G
3 years ago

The hotel is a piece of antique art! Beautiful. Ni...

The hotel is a piece of antique art! Beautiful. Nice people and delicious breakfast! The only problem we had was for my husband because the room was not accesible for wheelchair. But besides that he had access to the rest of the areas.

J
3 years ago

A terrific, elegant, old-style hotel in an unbeata...

A terrific, elegant, old-style hotel in an unbeatable location in the center of Luxembourg City. European elegance the traditional way. Large rooms, great breakfast, formal and correct staff, no blasting music in the lobby..I loved it!

H
3 years ago

This is a wonderful hotel. We arrived at the end o...

This is a wonderful hotel. We arrived at the end of May and they had not switched to air conditioning from heating yet, so the air conditioning in the room did not work. It was hot but we opened the window and they brought us a fan. In the end it work out well. The staff was very nice and helpful. There are a number of restaurants nearby. The breakfast choices were very good. Nice bathtub in bathroom.

I
3 years ago

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P
3 years ago

For the price of the room, I expected it to be lar...

For the price of the room, I expected it to be larger and to have a comfortable amount of space to move around. We did have a large bathroom space so it seems that s where the area was allocated to for our specific room. Overall the hotel was nice and had an excellent location. There is a very convenient parking garage on the street behind the main entrance that was easy to find. Back to the price of the stay, it was quite expensive for breakfast - 15 for tea/coffee with breads and jams or 25 for the full buffet. The buffet was good but the prices were steep, in my opinion. Although the breakfast dining room was very elegant and had nice service! I ll probably try another hotel if I m back in Luxembourg.

J
3 years ago

The worst nights sleep Iv had in ages, the walls a...

The worst nights sleep Iv had in ages, the walls a paper thin so you can hear everything above and next to you.
Our double bed is tiny, the mattress is super uncomfortable. In the room we did get a window that faces a wall that's 3meters away. The hotel doesn't have parking which is fine but all other hotels inform you before hand and give you locations where you can find parking (this was a rough thing to find out in bumper to bumper traffic).
The staff is really lovely but for the price I would looking elsewhere.

L
3 years ago

This is a traditional hotel with an old decoration...

This is a traditional hotel with an old decoration but very typical for this place, close to the center of Luxembourg where you spend a very good time at the bar or restaurant the staff is very helpful and nice I'll come back is sure especially the special evenings when the singer Emmy Denice sings there, very pleasant thank you

A
3 years ago

This hotel is incredible. It has two elevators. Th...

This hotel is incredible. It has two elevators. The room we were in was medium, with its desk, refrigerator, glasses and ice bucket, safe, ... The bed was good and you could rest. In the bathroom there was a bathtub with its corresponding bathroom elements and it had hot, hot water for the cold.
Its location is great and you can get anywhere on foot. Great treatment and experience.

A
3 years ago

Went for their allegedly renowned cocktails. The a...

Went for their allegedly renowned cocktails. The atmosphere is stuffy and snobby. People will look at you if you are not dressed in a suit. Took us 30 minutes to get our drinks, which were overpriced and not special in any way. Beware of the hotel, friends who stayed there called out bedbugs!

J
3 years ago

Beds have very soft mattresses and castors. Theref...

Beds have very soft mattresses and castors. Therefore, the beds (each approx. 90 cm?) Roll away unintentionally. Bathroom outdated.
Windows do not seem to close properly, there was a draft and the room and bathroom did not warm properly when the heater was set to 5 even though the windows were closed.
Cooked breakfast egg 3, fried egg 5 or 6 (?) In addition.
Otherwise: Great location of the hotel, friendly staff, a hotel with character and flair.

J
3 years ago

Full of charms. Hotel from the end of the 19th cen...

Full of charms. Hotel from the end of the 19th century.
Caring and caring staff.
Dynamic boss.
The only problem is that we can hear quite well that the roommates are talking.
Sensational location facing Gele Fra.
We will return.

L
3 years ago

Ultra-central location

Ultra-central location
Clean rooms
Very friendly reception staff
Excellent breakfast included
Very good coffee

G
3 years ago

This is a very interesting hotel as they chose to ...

This is a very interesting hotel as they chose to use some old features that hotels used to have probably 50 years ago. The idea is nice but in practice not necessarily working. Also while the room we stayed in was spacious, the toilet was not well designed (you couldn't even close the shower curtains and the toilet paper oh so cheap!). Location wise is good and staff very kind.

A
3 years ago

Very good location, all the charm of the 50's in e...

Very good location, all the charm of the 50's in each part ... Only problem is that the room did not have air conditioning and the window was facing the corridor so if left open people could see inside the room. I ran out of ventilation all night.

a
3 years ago

The elevetters were old and frightened to be frigh...

The elevetters were old and frightened to be frightening, but the croissant for breakfast was delicious. The room was clean and clean. The view from the room was also good.
The location was also convenient.

S
3 years ago

Very cosy place in the midle of the city. Good bre...

Very cosy place in the midle of the city. Good breakfast and good service. It has a nice view from the room. Much possibilyties at the TV's in the rooms. There are in the neighbourhood much restuarants and the hotel has got one to. Its a central, busy (not to much) and the hotel has got a moderate price class. So i give it 5 stars

J
3 years ago

A classy hotel, beautifully maintained, with authe...

A classy hotel, beautifully maintained, with authentic charm unlike modern soulless hotels.

It is a very well placed establishment close to the city center.

The rooms are spacious, comfortable, the buffet breakfast is varied and complete.

The service is attentive and efficient.

K
3 years ago

It was a bit old hotel but the service and cleanne...

It was a bit old hotel but the service and cleanness were not particularly bad. I was happy to have a lot of fruit for breakfast. It was impressive that the boy was speaking in the language of the customer's country, one after another, and that he could speak five countries.

R
3 years ago

As an assistant I was urgenlty looking for 4 rooms...

As an assistant I was urgenlty looking for 4 rooms to book during a bussy period in Lux. they told me they had rooms, I was so releaved. Next day I receive an email saying they have no rooms left :( what kind of service is that! get your sh** together people!

R
3 years ago

The hotel has a fantastic location and you have a ...

The hotel has a fantastic location and you have a great view from your window! The staff are all nice and attentive, the service is impeccable. You can talk in both German, English and French and is always warmhearted cared for. The rooms are big and tidy. Only to be recommended! You should also pay a visit to the bar in the house, the aperol sprizz is fantastic

T
3 years ago

It is a very old hotel. In the elevator you always...

It is a very old hotel. In the elevator you always think that you get stuck right away. However, the bathrooms are newly renovated, it is extremely clean and it expects another snack on the bedside table.
What I really fault are the pillows. They are just too soft. Urgently ask for a second, which might be a little harder.
All in all, a nice hotel, with a nice view from the balcony. Can I recommend in good conscience.

M
3 years ago

Old hotel where the common areas have been remodel...

Old hotel where the common areas have been remodeled better than the rooms. Good breakfast, quality products and excellent service.
Correct rooms, somewhat old bathrooms. Comfortable beds
The best, by far, the location, EXCELLENT.

B
3 years ago

Very centrally located hotel, also clean! But the ...

Very centrally located hotel, also clean! But the breakfast buffet is completely overpriced and very manageable! Completely outdated bath, without soap, shower cream, or other. In my opinion, not a four star hotel

L
3 years ago

If you want to have a very good experience visitin...

If you want to have a very good experience visiting Luxembourg spending some time back in time please give them a chance to show you the magic of great services, an a great location seems to be coming from royalty life just for you! I ve been in this hotel twice. First time it was a great experience and the atmosphere was great! In that time the hotel were crowded and I was very surprised to see the personnel were very friendly and very prompt relaxed and absolutely nice! Clean and comfortable! Now I have been for another week and I had the huge surprise to see that the rooms were renovated, keeping the historic image of the hotel! Front desk personnel were absolutely great and incredible polite! Very helpful and friendly! The bartender amazes me with his offers and professional service! The breakfast was very very good and fresh! Wow I decided to come back soon!

a
3 years ago

Very nice staff, good location except for parking....

Very nice staff, good location except for parking. It might have been 4 stars once but isn't now. "Vintage" or outdated: decide for yourself, but it's a time capsule of the 60's in a threadbare kind of way. The whole place smells something like talcum powder.

Our room faced the valley, which seems good until you find that the street is a main road for trucks, starting at 5am and the windows do not block sound at all. Similarly, the walls block no sound either and our late night neighbors keep us up, too.
The pillows are illusions: they look like pillows but compress 100% and don't support your head. The towels are threadbare and they only have us one regular size and one very small.

Finally, and likely due to the poor sounds insulation, the toilets don't flush between certain hour of the night, which is rather unpleasant in many ways.

E
3 years ago

Honestly not great except for the location.

Honestly not great except for the location.

EDIT: Your response that this is a vintage, traditional hotel is fair. But I found that my colleague had a much nicer room than I did. My room was very small and cramped and the bed was uncomfortable and the quality of his room was much higher even though it was same room type.

Z
3 years ago

Amazing retro/vintage hotel on a top notch locatio...

Amazing retro/vintage hotel on a top notch location. I wouldn't choose any other hotel in Luxemburg. Might be tricky during summer as they have no aircon, but I visited in October so it was just lovely.

Grand Hotel Cravat Luxemburg

Grand Hotel Cravat Luxemburg

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