The Brown Palace Hotel

The Brown Palace Hotel Reviews

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4.5
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The Brown Palace has a great history and was a mus...

The Brown Palace has a great history and was a must see for us when visiting Denver. There is a self guided tour we did while goofing around the hotel in our down time. The hotel has been the accommodations of presidents and stars in the past. We stayed in the Beatles suite.

The hotel has a nice combination of elegance, history and the old west.

A beautiful hotel with exquisite interiors. The sh...

A beautiful hotel with exquisite interiors. The ship tavern, their bar, was very cool with a lot of model ships and I had a waiter with a very old school style of serving drinks. Overall, it was fantastic even if it was just one drink!

Good customer service and finishes on everything, ...

Good customer service and finishes on everything, but it is more a one time experience than a regular place to go. They include a 22% gratuity in everything even for an individual. The room was pretty but old and small as you would expect. The bathrooms appear to have been updated, but, for example, the outlets are so old my phone would not stay plugged. It is clean and the beds are comfortable but that can be (and is elsewhere) achieved for far less money.

5 star

Okay

The people were very friendly and helpful. The roo...

The people were very friendly and helpful. The room was clean. The view wasn"t good. The room was small which was fine.i called the front desk 4 times at 2AM for a wake up call. No one ever answered. I would stay there again.

OUTSTANDING!!! The Brown Place tops every place in...

OUTSTANDING!!! The Brown Place tops every place in Denver. Their food, is second only to the outstanding customer service. I dont know when I was ever taken care of by so many fantastic people. What a family you have, thank you for making this day so special for my mother. Shout out to Dennis, the grapes made the ice sculpture sing.

Had afternoon high tea, wonderul food and deliciou...

Had afternoon high tea, wonderul food and delicious tea, beautiful surroundings, friendly staff, and wonderful pianist who appreciated our applause and made us feel very welcome and appreciated.

We went for High Tea in the lobby restaurant. It w...

We went for High Tea in the lobby restaurant. It was awesome. The food is great and the tea is quite tasty. The best part is the ambiance though. The hotel is beautiful and the live piano player really makes it a great experience.

Beautiful interior in a great location. The buildi...

Beautiful interior in a great location. The building history is incredible and I would recommend the tour for any history buff. Drinks cost what you would expect from a high end bar, staff is friendly enough, and they are home to one of the few indoor cigarette friendly lounges in denver for those who parktake in that kind of thing. Overall a great experience.

My family just stayed in room 318 no working phon...

My family just stayed in room 318 no working phone, coffee maker not working, room not that clean for a 4 star hotel blankets on the bed stained room very dusty. My boys said the bathroom smelled like their dog. We wanted to eat breakfast but was told they could not put tables together to make room for 5. I told the front desk about our stay she said I am sorry I am new. Great we will not be back.

Excellent location and wonderful accommodations wi...

Excellent location and wonderful accommodations with the exception that in writing this at 2am because I can't sleep because the temperature in my room won't regulate and it's 10 degrees warmer than I've set my thermostat to.

Greeted by valet, beautiful entry with the aroma o...

Greeted by valet, beautiful entry with the aroma of freshly brewed coffee from their coffee nook. The lobby is breathtaking where guests were getting checked in and others were enjoying their food. As we entered our room I was a bit disappointed. Yes it was clean, had all the amenities, polished decor but it seemed really tiny. The two shower heads and the lavish bathroom definitely made up the downer. The prime rib and deserts Amazing. Probably the best meals I ve enjoyed from any hotels ever.

A

The place is great, and very clean inside and outs...

The place is great, and very clean inside and outside, the staff there pretty much cater to you every need. The rooms are spacious and very well maintained, and room service is a little slow but it really didn't bother me that much, and they bring your car around whenever you need it or you can use their shuttle that will take you wherever you wish, but personally haven't used. Over all a Five star experience from a Five star hotel...

Wow what an amazing experience for the holidays. D...

Wow what an amazing experience for the holidays. Decorated beautifully we were in awe. The room was beautiful I highly recommend a Top of the brown king suite-the tub is huge. Not a jacuzzi but just as good. The beds are so comfortable I felt like I was on a cloud. Quality soft sheets and nice pillows. The staff is very accommodating and friendly. The holiday buffet was very impressive and worth every penny. We may have started a new holiday tradition

If anyone is looking for a great deal on hotels yo...

If anyone is looking for a great deal on hotels you can check it out on HoteIRaven. com Booked a room here and they had the cheapest rates around...

Attended Easter brunch with some friends. Absolutely loved the layout, the live music, the impromptu dancing, and the wonderful atmosphere. Ordered the iced hibiscus tea, but hot, and it was delightfully sweet. Was disappointed with the food a little bit. I can't digest heavy dairy and they brought me out a special plate of the standard afternoon tea, just with add little dairy as possible in all of them. It was incredibly delicious, but that was it. When I was asked if I wished to have more, I was excited to get another small plate, but got far less that what had initially come out. Was a bit disappointing, but won't stop me from coming back again. The scones were wonderful, though filled with dairy.

This place was terrible! They have no parking asid...

This place was terrible! They have no parking aside from valet which is fine if you want to pay $52 a day for parking. The room itself was a claustrophobic 15 ft by 15 ft, and the bed provided the most uncomfortable nights sleep imaginable. The shower leaked water all over the bathroom floor. The dining area was in the center of the lobby which allowed all of the noise to flow up the open air multi level common area to the rooms. So, if you have any intention of talking a nap during the day you will have to do so to the sound of live instrumental music. The safe in our room wasn't even securely bolted to anything. If someone wanted to they could have easily walked out with the entire safe and all of its contents. The room was suppose to have a microwave and coffee maker. It did not. The "refrigerator" was barely large enough to fit 3 or 4 drinks in. Due to the Covid only 2 people are allowed in the elevator at a time. Instead of waiting in line to get on the elevator we decided we would take the stairs up to our room on the 6th floor. However, the stairs were blocked off. We asked why and were told that the VIPs were located on the 2nd and 3rd floor and we were not allowed on their floor. Apparently they segregate "ordinary folk" according to some sort of ancient caste system. Oh, and if you are traveling with small, curious children you should be aware that the vent doors under the windows easily lift up and expose electrical wiring and other A/C components. Do yourself a favor and stay at the Hampton Inn the next block over.

Best place to stay. Make sure you dress to impress...

Best place to stay. Make sure you dress to impress. This is not your ordinary Hotel. If you happen to meet Elias Ageree from the kitchen staff, gently tug on his nose with your hand. He is a silly character who does his trait laughter to impress the guests of all ages.

This place is exquisite at Christmas time! The fro...

This place is exquisite at Christmas time! The front entryway is beautiful, and they have kept much of the old feel of this great Hotel. The oldest operating hotel in Colorado! Dates back to the gold rush and silver barons days.

Wow! When I left the restaurant I was so relaxed ...

Wow! When I left the restaurant I was so relaxed I felt like I had been to the spa! The food was outstanding, as was the service. The glassware was crystal clear and each dish was beautiful to look at and delicious! Such a relaxing evening.

Met with a group of people for a birthday celebrat...

Met with a group of people for a birthday celebration. Started in the lobby with appetizers and cocktails while we listened to the amazing jazz quartet. The piano player, John, was a great host and even took time to have a sing along with one of the guest's children who wanted to sing twinkle twinkle.

After the jazz music finished up in the lobby we moved to the Ship's Tavern, where the host of the restaurant was more than a bit surprised at the sudden influx of 20 people, but he handled it well and we were all able to fit. When John started up at the piano we moved over to sing the night away near the keys. Michael (one of our wait staff) was great with keeping track of our drinks and orders and I didn't hear any complaints from the guests. The bar was great as usual and all had a fun, casual, celebration.

The only reason for taking off a star was the price and the hours. The drinks were expensive (to be expected at the Brown) and the tavern closed at midnight, just slightly earlier than I would have liked but also understandable.

Thank you to John and the staff at the Brown for making it a casual and fun night to sing away the night.

Very old historic hotel smack in the middle of dow...

Very old historic hotel smack in the middle of downtown. Only had the pleasure to dine at the restraunt which was wonderful also fanastic staff, but that trip alone left me wanting to make a reservation and check out the rest of what they had to offer

It has very good service and the lunch is deliciou...

It has very good service and the lunch is delicious. They have good selection. All rooms are very clean and well maintained. It is also close to downtown and has many bars and restaurants nearby.

We did high tea at the brown palace. A party over ...

We did high tea at the brown palace. A party over 5 can only select 3 teas for the table. They bring trays with small items to eat. The tea was very good, their tea selection is pretty wide, but it is either tea or chai, so if you don't like either you're out of luck. Ice tea is available. The hotel is beatiful, the waitress was very professional and was very knowledgeable about the hotel. There is a live piano player. It is expensive, so be prepared for a large bill if you have a big party.

COVID is a contributing factor but.....didn't feel...

COVID is a contributing factor but.....didn't feel as clean as we've experienced previously. The service was definitely lacking. We've always loved the Brown Palace but likely will look elsewhere next time.

Had afternoon tea here to celebrate a graduation. ...

Had afternoon tea here to celebrate a graduation. The food, service and tea were all top notch, I highly recommend the herbal chai. The atmosphere is also very classy. The hotel has an interesting history as well. It is rumored that an underground tunnel once connected the hotel to a nearby brothel. If you're interested in ghost stories, there are also a few of those from over the years. I visited room 904 which some people claim is haunted by a woman who died while stay there.

The Brown Palace Hotel

The Brown Palace Hotel

4.5